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Best Western Plus Swan Hotel

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Traveller (233)
Room & Suite (245)
Dining (67)
Overview
  • Excellent55%
  • Very good29%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“coach house”(58 reviews)
“cathedral suite”(52 reviews)
“car park”(106 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,057)
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1,035 results
Traveller rating
550
307
120
33
25
Traveller type
Time of year
LanguageEnglish
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550
307
120
33
25
Show reviews that mention
All reviewscoach housecathedral suitecar parkresident catwells cathedralthe main hotellovely hotelold coaching innno liftposter roomlounge areafour posterwalled gardenlambwedding receptionhigh streetbeautiful room
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1 - 5 of 1,035 reviews
Reviewed 2 days ago

The Swan has an air of graciousness. The rooms are excellent, the restaurant is good, the bar is cosy, the staff are friendly and helpful. Good parking tucked away at the back. Very deceptive layout. .What more can one say other than that you are...More

Thank maxdecatt
Reviewed 2 days ago

My wife and I stayed at the Swan during July. Our room was lovely with a full view of Wells Cathedral, couldn’t ask for a better view. The hotel does not have an elevator, so the climb for two seniors (one with two new hips)...More

Thank Gary M
Reviewed 4 days ago via mobile

Popped in for afternoon cream tea and it was perfect. We had the option of sitting outside looking across at the cathedral, but opted to stay indoors in the very elegant sitting room. The scones were freshly made and delicious.

Thank SomersetGMB
Reviewed 6 days ago

A 4* hotel acting like a 5*. My friend and I stayed 2 nights (wish we could have stayed longer). Check in staff were very efficient and helpful, our room was very spacious with nice furniture and comfy beds. Excellent bathroom and in room facilities...More

Thank Sharon099
Reviewed 2 weeks ago

The restaurant at the Swan produced extremely good food – beautifully tender lamb the night we arrived. It was difficult to choose my meal, as the menu was a good one, but I love lamb. Although I was hoping it was good, It was much...More

1  Thank Shirl654
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$162 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$162 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (233)
Room & Suite (245)
Dining (67)
Business Centre & Event Rooms (12)
Questions & Answers
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TonyW20
27 March 2018|
AnswerShow all 5 answers
Response from David S | Reviewed this property |
Best to Call the hotel
0
Votes
jess59Wales
23 September 2017|
AnswerShow all 3 answers
Response from Owen B | Reviewed this property |
Yes! Defenitely, still one of the nicest hotels in Wells. I stayed there for 3 weeks. Perfect stay.
0
Votes
Google Translation
330victoria330
28 May 2017|
AnswerShow all 6 answers
Response from mousiecefor | Reviewed this property |
Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
1
Vote
Room Tips
"Any room wil be great!"
Read review
"Never mind the room - I'm sure they're all good - just stay as long as you can, to enjoy the..."
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"If you can manage the stairs, ask for Room 41; the view of the cathedral is directly out your window!"
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"Stay in the Cathedral Suite, expensive but unique"
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