Just spent 3 nights here, escaping from lockdown at home. Perfect break. Exceptionally comfortable bed and friendly, helpful staff. Surprisingly, although we normally avoid hotel food, we ate nearly all our meals at the Luttrell Arms because the menu was interesting and the quality good. A very successful weekend away and now we need to find more hotels like the Luttrell Arms. So that we can repeat the experience.
A friend and I stayed here for the weekend. What a picture perfect village, friendly people and interesting independent shops. And, of course, Dunster Castle, now a National Trust property and well worth at least half a day of your time. The Luttrell Arms was so cosy and friendly, lovely clean and comfortable rooms with excellent beds and lovely bathrooms. The kitchen is good, the staff were so helpful and the bar staff wonderful. Gently crackling fires in the communal rooms and good Covid care. Breakfast on our last morning coincided with a large group and low staffing and I gave up eventually because we needed to be on the road. I'm guessing it's the result of having to furlough staff and low occupancy and, although it was a little disappointing, it did not detract from the overall quality of the place.…
We visited here in September and it was really nice, food and service was exceptional. Today was totally different. Service slow, had to ask for cutlery and condiments. The fried egg was hard and rubbery and was given the pudding menu and waited 25 minutes for the order to be taken. Others had to ask to have the orders taken and another has the order lost from the waitress to the kitchen. Very poor Luttrell Arms, we won’t be back in a hurry and it wasn’t a cheap lunch.
Well what a lunch we had on a Monday. Lovely menu, excellent main courses, attention to detail on meals were superb. Great value for money. Staff and service was so good, the Hotel decorated for Christmas really well, very homely and welcoming.
We’ve been here twice now, and since we hardly ever go anywhere twice, that’s a real compliment. We travel a great deal, abroad and in the UK. This hotel is in the most beautiful ancient building, on the pretty High Street of this lovely town. The rooms are warm, comfortable and immaculate, the public areas are gorgeous, especially the residents’ lounge. But best of all is the service: efficient and unremittingly cheerful and charming. Absolute full marks to this incredibly well run hotel!