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Francis Hotel Bath - MGallery by Sofitel

Queen Square, Bath BA1 2HH, England
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Theatre Royal Bath
    0.1 km
  • 4 star hotel
  • Free Wifi
Reviewed yesterday
Lovely family weekend in Bath
I have just returned yesterday from a weekend in Bath at the... more
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2,013 Reviews from our TripAdvisor Community

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Showing 1,940: English reviews
Reviewed yesterday NEW

I have just returned yesterday from a weekend in Bath at the Francis Hotel. The hotel is beautiful and is in a great location (a couple of minutes walk into the centre of the town and the new shopping area). The hotels reception and lounge area is lovely and a great space to chill with family. We had a few...

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Thank Chloé G
london
Reviewed yesterday NEW

Stayed here last weekend as a couple. I have to say I was rather worried after having read so many negative reviews on here!!! I'm pleased to say that we had a very good experience. The hotel itself is in a fabulous location, the check in staff were very welcoming and friendly as was the concierge. The breakfast was good....

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Thank gina58
Swansea, United Kingdom
Reviewed 2 days ago NEWvia mobile

Came here for a spa weekend with my friend. I'd booked through 'Late rooms' and spent 1/2 hour on the phone asking for a twin rather than double room. When we got there we'd got a double but the staff did find us a choice of twins including offering us a upgrade. We settled for room 9 which is a...

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Thank Drlthompson
All over
Reviewed 2 days ago NEWvia mobile

We were there this weekend and had been concerned with the poor reviews on the room sizes. Have to say the room we had (221) was excellent. Clean, lovely bathroom and the hotel in general was lovely. The only issue was a squeaky tap but nothing too concerning. Would love to come back again

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Thank DB1234567890
Harrow, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here for a weekend whilst visiting friends in the lovely city of Bath. The good things first. Good location, easy to find, you can stop right outside and they'll park your car for you ( assuming there's space), the bed was very comfortable and the breakfast was pretty good (although I suggest you order eggs to suit not take...

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1Thank Pepsinpinner
Eastbourne, United Kingdom
Reviewed 5 days ago NEW

Location was perfect for visiting Bath - the hotel was comfortable with an excellent breakfast - the room was rather small even though we had an 'upgrade' - wine list in the bar is poor - better to use the adjacent Brasserie Blanc bar which has an excellent wine list and excellent food.

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1Thank Jack1355
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest It is always great to receive feedback, both positive and constructive and we hope to see you when you are next in Bath. Many thanks for taking the time to send in a review. Kind regards Mads Nielsen

Byfleet
Reviewed 6 days ago NEW

We enjoyed our stay at this hotel. All (and I mean ALL) staff were smiling, chatty and so very, very helpful. They were also interested in what we were doing during the day and offering advice accordingly. Our room was large, comfortable and well stocked with a great view over the turfed and tree-lined square opposite. Breakfast was well presented...

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1Thank jonnyandtrish
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest We do appreciate your kind words and recommendations and very much hope to see you on a return visit to Bath. Kind regards Mads Nielsen

Looe, United Kingdom
Reviewed 1 week ago via mobile

Lovely hotel, comfortable, great location. The staff from the moment you enter are so friendly, helpful and courteous. We were warm at all times, the breakfast menu was extensive, catering for all tastes. Access to the Brasserie next door meant no going out in the rain or cold to eat. There was a smooth expansive lift for the less nimble....

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2Thank Charlotte E
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest Thank you so much for taking the time to send in a review. We are all delighted you have had such a good time with your daughter when you were with us and we hope it won’t be too long before you return to The Francis. Kind regards Mads Nielsen

Kansas City, Missouri
Reviewed 1 week ago

I wondered whether to pay the premium for this hotel vs. some of the other options in Bath, but I was not disappointed. My room (superior deluxe) was spacious and the bath luxurious. The location was fantastic - a five-minute walk to both the Crescent area and Roman Baths, and a stone's throw to several restaurants and pubs. But the...

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2Thank Dhuds
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest What a delight to read your review following your stay with us; the Front Office Team are so pleased they made your stay an even more memorable one. Thank you much for sending in your feedback and we do hope to see you again if you re-visit Bath. Kind regards Mads Nielsen

London, United Kingdom
Reviewed 1 week ago

The staff are hugely friendly and went out of their way to help us have a comfortable, enjoyable stay. From parking our car, fixing a faulty light, to giving us a map and ensuring we knew where we were going...oh yes, and suggesting the Bath gin as a night cap (great idea!). The hotel is quirky and the decor fascinating....

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1Thank Sal353
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Guest Great to see you discovered Bath Gin! Thank you very much indeed for your review; it is appreciated by all the team and we look forward to welcoming you back to The Francis. Kind regards Mads Nielsen

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Region: United Kingdom > England > Somerset > Bath
Price Range: €108 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#9 Luxury Hotel in Bath
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Questions & Answers

Here's what travellers have asked, with answers from Francis Hotel Bath - MGallery by Sofitel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Deluxe room”
 of 5 bubbles Dhuds, 14 Jan 2017 | Read review
“Good for visiting the Roman Baths”
 of 5 bubbles markd0wling, 10 Jan 2017 | Read review
“I had a very comfortable disabled room which was at the back and it was very quite”
 of 5 bubbles jeanndeavid, 9 Jan 2017 | Read review
“At the back is quieter but no view ? , Front maybe better but not that quiet”
 of 5 bubbles TerryV310164, 29 Dec 2016 | Read review
“You might want to request a room that isn't on the front side of the hotel which faces the street. A bit noisier than we would have wanted”
 of 5 bubbles dejemahan, 24 Dec 2016 | Read review
5 of 5