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All reviewspodium car parkriver viewcentral locationexcellent locationbath cityshort staybeautiful citypulteney bridgemain attractionsone night staybreakfast was excellentfull englishwaitrosevalidateavonabbeyengland
Booked this as hotel said they would put on transport home from a wedding.
Catalogue of poor service during stay.
1. Unable to get early check in so had to leave belongings in bridal suite. 4pm check in time is very late with no flexibility....More
We booked for one night, arrived Good Friday at 8:30am. Parked in the underground car park and went off exploring beautiful Bath. Check in was at 4pm but we got a call saying we could check in anytime after 2pm as rooms were ready. Arrived...More
1 Thank Sarah D
Response from HiltonBathCity, General Manager at Hilton Bath CityResponded 10 April 2018
Dear Sarah D,
Thank you for your review of the hotel.
I am delighted to hear that you enjoyed the location of the hotel, the breakfast and friendly staff. Your feedback has been passed on to the management team for review so that we can...More
Called in at 0700 on a Sunday and because of security the doors do not open until 0700 and there are no signs of staff on until then - there are problems with late night rivalry no doubt being near the centre of a very...More
Not remarkable from this outside, Hilton Bath City has a great position, almost in the city center, a welcoming and always available staff, plus tidy and very clean rooms.
I appreciated the hotel bar, very reserved and relaxing, and the breakfast so varied and always...More
Left stranded with 40 other wedding quests when the coach the hotel was meant to provide didn't come. They sent taxis instead but took around 2hrs and the venue had closed. Didn't get home till after 3am and still had to be checked out by...More
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Comfortable 173 bedroom hotel with an excellent city centre location, located 10 minutes from the railway station and close to Bath Rugby Ground. Beautiful views from our Restaurant of Pulteney Bridge, ...Moreoverlooking the River Avon. Please kindly note the hotel does not own a car park. Parking is available in the local vicinity and there are 3 Park & Ride options, please speak with our Reception Team for details. Facilities available in the hotel are gym, meeting rooms, restaurant, room service, lounge and bar area. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from HiltonBathCity | Property representative |
Hello Jodie R,
One of our Cosy Double rooms is fitted with a bath, all other rooms of this type are fitted only with a shower. Should you request a bath please contact the hotel directly who can help assign you a room type... More
Hello Jodie R,
One of our Cosy Double rooms is fitted with a bath, all other rooms of this type are fitted only with a shower. Should you request a bath please contact the hotel directly who can help assign you a room type best suited to your needs on 01225 463411.