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Stayed at this hotel last weekend and was very disappointed with service we received. People were making complaints as we booked in. We ordered drinks in the bar before dinner and they forgot my ice in my drink 5 mins later she came over with...More
Nice hotel but service seriously lacking in any sense of urgency or even acknowledgement of clientele (sat for 20 mins waiting to be served coffee one day...staff walked past us on many occasion and ignored us each time). Also ruined our stay by putting us...More
A stunning approach to the hotel with mature gardens and huge trees, the hotel has evolved through the years from a school to the present day hotel. It's old, it's traditional. Princess Di stayed here and I doubt that it's changed much, it shouldn't.
we have just got back after staying at the hotel for 3 days to celebrate a special birthday from the moment we arrived the hotel could not do enough for us ,we were early but our room which was a fourposter was ready and spotless...More
We booked to stay here on 4th August for two nights as an anniversary treat to ourselves,
We arrived pretty early and checked in upon arrival as we wanted to explore Bath then return later to pick up room key,
Big surprise for us the...More
2 Thank Barryboy1965
Response from Macdonald Bath ... M, The Leadership Team at MacDonald Bath Spa HotelResponded 2 days ago
We do appreciate the time that you have taken to provide us with such a detailed review of your stay with us here at the Macdonald Bath Spa Hotel. Once again, we would like to congratulate you on your anniversary! All the best...More