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This is the kind of place in which one would be hard-pressed to find any flaw. The staff is friendly, helpful, and always attentional and tactful. The rooms are cozy, and the beds are all fluffy and plump. The martinis of course should be mentioned....More
This is a hotel that actually deserves the rating it has. You walk off the road up a couple of step and enter luxury (at an affordable price). From my welcome as aI entered to the warm good-bye as I left customer service was perfect....More
4 Thank MrStuart64
Response from ChristopherCameron, Owner at Dukes HotelResponded 4 February 2018
Thank you – as you note we are precluded from introducing a lift as we occupy two Grade 1 listed Georgian Townhouses. We offer 17 rooms, with a couple on the ground floor and the others spread across the floors. The grand balustrade staircase is...More
We stayed for Friday and Saturday in the Norfolk room. It was a fantastic. The furnishings are beautiful and the bed comfort. Considering the room is on the ground floor and in the corner it was really quiet.
The first stand out feature of this...More
Chose this hotel in part due to TA and we were not disappointed. It is ideally located being just 5 minutes from the Poulteney Bridge and 10 minutes to the centre of the town. The rugby ground and cricket ground were also within walking distance...More
We visited Bath in during the recent heat wave. The property like many others in England did not have air conditioning -- I'd stay away from a west facing room in a heat wave.
Other than the weather which was out of the hotel's control,...More
Response from ChristopherCameron | Property representative |
Hello, Our normal policy is to speak with guests prior to any charge being made on a card. We are unable to trace any record of a booking/cancellation for a guest from the county of Hampshire. May I suggest that you contact... More
Hello, Our normal policy is to speak with guests prior to any charge being made on a card. We are unable to trace any record of a booking/cancellation for a guest from the county of Hampshire. May I suggest that you contact us and ask for Charlotte or Carole. We will look to address your concerns, if at all possible; as we would certainly not wish to prompt any anxiety. Many thanks, Carole.