Had dinner there last night. We’re greeted by two young members of staff who were highly professional and immediately set a good impression. Menu is good and the food did not let us down. Had the side of Mac n cheese as a starter followed by the bbq glazed chicken which was superb, all accompanied by a few drinks. Would highly recommend The Swan to those looking for food in Ironbridge. Would also recommend that the owners look after the young couple who are absolute naturals at front of house hospitality
This was a Red letter day treat from our children for our Golden wedding. We were given the furthest room so unfortunately had to ask for help carrying our case up the 24 very dark and twisting stairs. When we got in the room we could hardly breath as the radiators were on full so we turned them all off but we could not open the skylights so we were woken several times sweating. There was only one light working in the room although we asked for a bulb for the other one they did not have one .Only light switch by door so had to leave bathroom light on all night to use the toilet My husband had to put a chair in bathroom doorway so that he could read as this was the only light bright enough to read by. Had to keep clothes in suitcase as no drawers or wardrobes although did manage to hang our wet coats on the wobbly rail. Fortunately we were only there two days. Lesson learnt and we will stick with Premier Inn at least they do what they say on the tin…
Food was very greasy. Didn’t taste nice and the steak had to be sent back as it smelt of blue cheese and vinegar. Peas were very dry. Staff were nice and the drinks were okay. Would not recommend for food at all. Very disappointed!
Booked a family table for 12 last night. We travelled up from redditch for a 30th and surprise proposal night by my son. Must say the staff are so polite, food was marvellous and the tall lad at the bar was lovely! Great night was had by all 5*****
We stayed here in June as a base for exploring the surrounding area. Room was small but sufficient for our needs. Breakfast was included in our deal and was served in a neighbouring premises (The Malthouse). Was of a good standard. Parking at the hotel is available with no additional charge but can fill up when the pub and restaurant is open. There are public car parks a short distance away but fees apply. The Iron Bridge is a five minute walk away and is a great location for visiting the museums of the area.
Popped in for Sunday lunch, very busy. Staff were very accommodating. We were a part of 8 and had a mix of roasts and BBQ meals, those that had “brisket” were very disappointing, the meat had clearly not been smoked for 16hrs, there was no smoke ring or bark, it wasn’t tender and there was a lot of fat. It looks just like the roast beef meals, staff weren’t terribly good when we quizzed them.
Stayed here for a few nights. A lot of steps to our room which was difficult for me due to mobility. Lovely room only problem no shelves in bathroom and no shower found it difficult getting out of bath as no hand rails. Very friendly and helpful staff lovely bar and some lovely beer and food here. Parking and good value for money.
I stayed here for one night and had an excellent time. We booked a twin room and ended up in room 3, which has a double bed and a single - a very pleasant surprise! There's a thick shag carpet, thick curtains, lots of floorspace, a desk with pouffe, a desk with kettle and drinkmaking facilities, bedside tables, and a wall-mounted TV. There's also a cupboard containing an ironing board and lots of storage space - perfect if you're staying longer than a night! The beds are comfortable. The shower is a little weak but the temperature is great and the bathroom was clean, with a bar of handsoap provided. Plenty of towels were provided including a handtowel, and free mini bottles of shampoo, conditioner, and body wash were provided (three lots of them for our room). The shower curtain is a glass panel, which I appreciate - better than peeling a wet fabric curtain that's clung to hundreds of bodies before you off of you! The rooms are all up some relatively steep, narrow steps - if you have a large bag, you'll have trouble getting up them. The doors are low due to the age of the building - not a problem, just something to be aware of. The room is at a slant with a creaky, angled floor - again, not a problem for us, but something to be aware of. Breakfast was at the Malthouse, which is a couple of doors down. There wasn't a continential option, but there was tea, coffee, fruit juices (orange, apple, cranberry, and pineapple), and multiple hot options. I had the smashed avocado on sourdough and found it EXCELLENT, my friend had the full English and found it rather overcooked but still edible. Other menu options included pancakes, eggs benedict, porridge, and sausage, bacon, and cheese on a brioche bun. I'd highly recommend getting breakfast if you're there. It is quite noisy at night, being above a pub, but things settle down at about 11. Do be aware that street-facing rooms are quite light at night as there are streetlights outside which shine in above the curtains. This wasn't a problem for us but if you need a pitch dark room, it may be for you. There's a back door that leads out onto the car parking area that you have to use when the main door (going via the pub) is locked. The pub opens at midday, so to get out to breakfast etc you need to use that door. The door in from the pub is password protected, so you feel safe. I don't know their name, but I highly commend the staff member with purpley-grey dyed hair and lots of tattoos who served us drinks at the bar and guided us to our room. They were very friendly, kind, and thoughtful. Our stay was great, and I highly recommend The Swan. It has some character quirks, and some features which might be problems for other people, but for us it was perfect. I want to come back again!…
Went for a weekend away and came across this lovely pub free parking live entertainment on a Saturday night which was really good staff and locals were very friendly. Sunday lunch was gorgeous. Plenty indoor/outdoor seating dog friendly definitely worth a visit
There seem to be two listings for this establishment but this is the one showing up under the 'hotel' side so this review is just going to be about the hotel (and breakfast). We stayed for 2 nights mid-week, and ate at the pub below one night (we enjoyed it - see other review - just fancied a change on the 2nd night) The good things are that the rooms are clean and tidy, the main room has clearly had a recent refresh with deep carpets that are probably the nicest I've had in a hotel for a while! My room had exposed beams and comfy seats for two. The bathrooms are presumably a generation behind the room refresh except for recent flooring, my sole complaint is that there were no grab rails not even built into the bath AND no bath mat provided (we could have asked for a mat, or used the hand towel etc... I'm sure) making it a bit of a risk for the elderly etc... Also, a shower head close to the bath taps but only for washing hair, you couldn't have a stand up shower - again fine for me but maybe not for others. Check-in was friendly and although they couldn't find any more milk for the tea, they poured some into a glass for us and the next day at breakfast - which is down the road by 50m max) they gave us a load more pots - but we returned to find we'd been fully restocked anyway! So someone must have passed on the message which was great. The breakfast at the other pub was excellent and the coffee was very good. There were a limited number of options, all very substantial but I'm sure if someone just wanted some toast they would have done that instead - the Full English and Veggie English were great though. Again, just don't expect bowls of cereal, fruit, yoghurt etc... laid out, but what is on offer is top quality. Car park is free and one space per room available (it looks like). Recommended for the money.…