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Mercure Sheffield St Paul's Hotel

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2,255 Reviews from our TripAdvisor Community

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Showing 2,226: English reviews
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Reviewed 2 days ago NEW

Very difficult to understand the receptionist's accent when booking in.Room average for the price. Very heavy mirrored wardrobe door fell off on top of my wife luckily she was not hurt.Got no sympathy at all from reception and was not fixed by the time we left two days later. I made a comment about this on the hotels website and...

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Helpful?
Thank Tony R
Bolton, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017 via mobile

Just stayed the one night at the Mercure Sheffield & had a wonderful stay from start to finish. Lovely, quiet room & the best nights sleep I've had for weeks. The team are efficient & friendly without being overpowering, nothing is too much trouble for them. The champagne bar has a good ambience overlooking the square & the restaurant has...

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1Thank Nick H
About Hotel's Favourite Review
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Sheffield, United Kingdom
Reviewed 3 days ago NEWvia mobile

I booked this hotel for my wife to be for the night before our wedding, and for us both on our wedding night. I booked an executive suite well in advance. When I phoned back two weeks later to confirm, they got the dates wrong. Alarm bells should of started ringing!! Upon arrival, we approached reception and were dealt with...

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Thank gav2126
Reviewed 3 days ago NEWvia mobile

Stayed with my daughter for one night whilst attending concert for olly murs, we booked a privilege room overlooking the square. Very nice room, unfortunately we couldn't take advantage of the perks for evening as we were out. Lovely breakfast, very friendly staff.

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Thank Elaine P
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and hope you enjoyed the concert. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Reviewed 3 days ago NEW

Very disappointed and angry. Very expensive, and not good as I was expecting. The lady literaly was petting my back. Anyone can do that. I threw my money away. 4 stars hotel should have respectively the same professionals. Maybe it was not my lucky day, but there is no chance going back.

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Thank Eliana P
Reviewed 3 days ago NEWvia mobile

I stayed at the hotel with a friend on a Saturday night. We did not use the facilities much as we're out and about. Briefly used the pool sauna and steam room which were lovely and the staff were very helpful. At night the beds were very comfortable and rooms quiet (you would not know you were in the centre...

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Helpful?
Thank sarah9988
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Amersham, UK
Reviewed 3 days ago NEW

I had not realised that the Hotel was so large so when I asked for a room with a view I actually had a room overlooking the Peace Gardens and the Town Hall, which was brilliant! The Hotel actually stretches a long way down Norfolk Street so the rooms on this side overlook the Gardens. Similarly the restaurant I had...

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Thank Alison J
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Hotel and Spa. I was delighted with your detailed feedback and I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Great Grimsby
Reviewed 4 days ago NEW

We were spending a night in the city centre and wanted a hotel close by. The location could not have been better. Plenty of bard and restaurants nearby (although the more popular ones will need booking well in advance we found). Just minutes from the City Hall and this was just what we wanted. We also liked the fact that...

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Thank Marinergrim
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Reviewed 5 days ago NEWvia mobile

Myself and partner were after somewhere nice to stay centrally for one night with free parking, WiFi and breakfast. Upon arrival we discovered parking was a hefty £9 per 24 hrs which was dissapointing. We had booked a privilege room which had free access to the spa and swimming pool (we hadn't brought our swim wear so didn't make use...

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1Thank Amber G
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Hotel and Spa. I was pleased with your feedback and have noted your comments regarding the car parking charges of the local car park. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Sheffield, United Kingdom
Reviewed 5 days ago NEW

17th March 2017 I went to the Buble vs Barlow night.. The food and act where brilliant however the R ALPHA ZETA Rosato wine was priced at £25 a bottle. You can buy this wine for £6.50. Why do hotels charge so much.

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1Thank fayelizabethg
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and am sorry that you were upset with the cost of the bottle of wine. We have noted your feedback and although I am sure you will be aware we do have to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more   less 

Additional Information about Mercure Sheffield St Paul's Hotel

Address: 119 Norfolk Street, Sheffield S1 2JE, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range: €84 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sheffield St Paul's Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Mercure St Paul`s Sheffield Hotel Sheffield
Accor St Pauls Sheffield
St Pauls Hotel Sheffield
Mercure Sheffield
Hotel Style:
#1 Spa Hotel in Sheffield
#3 Luxury Hotel in Sheffield
#4 Business Hotel in Sheffield
#4 Family Hotel in Sheffield
#6 Romantic Hotel in Sheffield
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sheffield St Paul's Hotel staff and other travellers.
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Questions? Get answers from Mercure Sheffield St Paul's Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper floor room with a view”
  • View from Room
 of 5 bubbles Ella08, 21 Mar 2017 | Read review
“go for privilege worth the extra money everytime”
 of 5 bubbles HandLtravelTHEworld, 15 Mar 2017 | Read review
“Rooms on higher floors have lovely views.”
 of 5 bubbles danniSheffield, 12 Mar 2017 | Read review
“Try to pay the extra for the Privilege Rooms”
 of 5 bubbles Ming22, 19 Feb 2017 | Read review
“In house parking is expensive and is accessed through a barrier with little space to park. You may have to wait for a while.”
 of 5 bubbles GuyEmerson, 8 Feb 2017 | Read review
5 of 5