A good budget hotel. Once I got over the surprise of no toiletries (something I have never experienced before) this hotel was quite good. There is also no kettle or tea/coffee making facilities but at least I expected that. Towels were provided and the tinest sliver of soap. Fortunately there is a waitrose opposite so I could buy shower gel and shampoo. The room was small with a full length window and a few hangers. It was clean. Breakfast was included and was perfect for me. Coffee, croissant, orange juice and an apple. I parked in the streets nearby which were free from 6.30pm friday until sunday. It is a 20 minute walk to the city centre so I would say well situated. Staff were friendly and helpful. I will stay again but bring toiletries next time.
Rooms far to small for two people the room was so depressing to look at not cleaned lifts in the hotel were thilthy staff not very friendly I would not recommend this place if you are looking for a nice room I'm not happy others that charge £30 saying our booking had been cancelled when it wasn't so watch out for that
Comfortable stay with adequate facilities for the price. Had a great sleep. Love the full length window with nice view. Simple check in and out process. It’s a bit out of the way from the centre or a tram stop. Good value for money overall. Booked a twin room which was confirmed on arrival by check in staff only to get to the room to find a double bed.
Booked a room for me and my bestie for 3 nights months in advance for tramlines festival. Go to check in at 2pm on the Friday and get told we can’t stay in the room as we are both 17 years old and if we wannted to stay our parents would of had to stay with us. Frankly I still have not received my refund and that guy ruined the whole weekend for me and my mates, espiaclly when we went searching for hotels we managed to get a room in ibis city center on the Saturday night and was not refused away!! Credit to him letting us keep our suitcases there all Friday but apart from that absolutely t*at and don’t know what happening about my refund.
At first a little annoyed at my visit until Charlotte sorted me out and really looked after me. She really is a star. 100% come back just for here customer service 👍👍. The hotel is clean and comfortable and she really helps you out and looks after you. Thanks for the help Charlotte 👍