Room its self was nice but......... as i was in the basement there was no window which was very claustrophobic. The other massive down side to this room was the noise! You can hear ever foot step from above and from about 4.30 onwards every delivery and truck movement. This led to a very very broken nights sleep.
Everything about the experience was perfect, from the very first conversation with the team through to the completion of a very successful event. We booked a private dining room for a special meal and had lots of help choosing the menu including catering for special dietary needs. Imogen was so helpful, always responded to emails very promptly and always with the advice we needed. If Imogen was absent someone else on the team always picked up. We were looked after so well by Paulo from the minute we arrived. Food was delivered on time and was well presented, plenty of it and very tasty – not one complaint from anyone about any of it. We were regularly asked if everything was okay and if there was anything else we wanted. Nothing was too much trouble. A brilliant evening and we will definitely return.…
I spent two nights at this lovely hotel in the heart of Reading whilst visiting the UK. The hotel has great facilities, clean & modern rooms and excellent food. The staff were very welcoming and a big shout out to Nick who gave a 5* customer service. Will definitely be returning when I stay in the area again. Highly recommended.
This place just gets better and better!!! Staff are amazing, the general manager always comes over to say hello and cannot do enough for you. The best cocktails in Reading by far! The ambiance and general mood of the place is always on point. THE STEAK IS UNREAL… will be back for another stay, juicy steak and delicious cocktails soon. Thanks Mal 😍
Beautiful, classy, quiet little bar in Reading. Exquisite cocktails, professional service, modern yet classic aesthetic. Highly recommend this hidden gem in Reading town centre. ❤️ Visit, drink a cocktail, enjoy!
This hotel has a great location, very close to the town centre and train station. The staff are very friendly also and nothing is too much trouble for them. The rooms are clean, spacious and modern. This hotel would be ideal for anyone looking for a nice hotel in the town centre. The breakfast is also really nice. All in all I would recommend this property.
We had just one night in the hotel but it was lovely. Spotlessly clean room, very comfortable beds and the shower was blissfully large! We had a drink in the bar in the evening, the staff were friendly and amenable, the only slight problem was the music was just a little loud, we were unable to hold a conversation without shouting. Breakfast was enjoyable, really good food, served by a lovely lady. We will return, without hesitation.
Had a very enjoyable meal, small but tasteful menu. Well presented and generous serving. Yvette was a very experienced and attentive server and a credit to the brassiere. Would certainly recommend for convenience in the centre of town.
Struggled to find the hotel as no signage till outside and a very in the background Malmaison on the wall. Staff on reception very good , friendly and efficient. The room is great, just as described. Some chocolates by bed a nice surprise. Huge bed and very comfortable. Wi-Fi excellent. Shame other guests spoilt my sleep by lots of noise coming back and then again early morning banging doors. Breakfast was excellent . Chef did a cheese omelette on demand plus excellent coffee. Shower in room although ultra modern did not work well. Either too hot or freezing cold so had to give up.
We recently stayed in the Malmaison hotel after a long flight into LHR, for two nights before continuing our journey. I initially booked the hotel because it was close to the train station (right across the street) and I'm glad I did. We really appreciated the efforts made to be as environmentally friendly as possible. Including a free drink in the bar in exchange for not having our room cleaned. The hotel restaurant and bar are relaxed and the food was great. The hotel is in a great location for exploring Reading. We really enjoyed our stay. The staff, service and cleanliness were all excellent. We would definitely stay again. One suggestion would be to have a recycling bin either in the room or nearby, although they do ask you to leave recycling on the desk and it will be collected. Great hotel!…