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Reading Serviced Apartments

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48 Reviews from our TripAdvisor Community

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There are newer reviews for Reading Serviced Apartments
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Showing 47: English reviews
Pittsburgh, Pennsylvania
Reviewed 22 February 2015

I had made communication with the hotel prior to my stay. I was emailed information on how to get in and get the room key. This worked like a charm! The apartment was lovely and clean. Updated bathroom with heated towel rack and very warm. Kitchen had new appliances as well. Fully equiped with washer-dryer combo, and dishwasher, newer fridge...

Thank LisRay214
Peterborough, United Kingdom
Reviewed 2 February 2015

I booked this through Lastminute.com and did not receive the safe number and door combination the hotel said I should have had as I arrived at 7.30pm after a long day at work. I managed to gain access to both after calling a helpful man named Chris. The Apartment stunk of food, was filthy (brown fingerprints on light switches /...

2Thank irenemusic1900
Cutar, Spain
Reviewed 30 January 2015

Arrived at about 8.30pm , freezing cold and no one is around. The confirmation email from Lastminute.com didn't explain the checkin procedure. Apparently I should have received an email with a safe combination for the keys. I didn't receive any further emails. Luckily a kind gent who was staying there got me the safe code and my key was in...

Thank Steve D
Dar es Salaam, Tanzania
Reviewed 20 January 2015

Arrived at 6pm and no one around. The confirmation email from Lastminute.com didn't explain the checkin procedure. Apparently I should have received an email with a safe combination for the keys. The communal areas are filthy and the rest of the building doesn't get any better. WIFI was very intermittent and the room was very very tired. All the cutlery...

Thank simdog635
Swansea, United Kingdom
Reviewed 19 December 2014

I wish I did, I would have avoided. Its OK, but the website sets up you expectation that in my experience made the actual visit disappointing. It was dark, noise, bleak, well worn and the best bit my bedroom door handle came off and I had to get a colleague to open the door in the middle of the night...

2Thank another_JohnDoe
Reviewed 10 December 2014

This is what I sent to your contact email address on your web site : Be nice if it got a response directly or if the response here wasn't a cut and paste of other responses to similar issues. Just stayed at your Reading apartments last night (Flat 5) . I doubt very much whether I will want to stay...

1Thank Gkinghrn
San Diego, California
Reviewed 3 December 2014

My family & I stayed at Max Reading No.18 in May, 2012. Returned last month for a 4 night stay. What a disappointment! Tried to check in @ 10:30 AM, doors were locked, no one in reception. Called the phone number on the door & was told someone would be at reception after 12:00 noon. After getting the key, never...

Thank KimKug
michellebrownmax, Guest Relations Manager at Reading Serviced Apartments, responded to this review

Dear Guest, Thank you for your feedback we always like to welcome returning guests. I can confirm that check is from 3pm onwards only, unless an early check in has been requested and confirmed by our reservations team, all our buildings have a key coded door which the access codes are emailed out to all guests prior to arrival this...

Bolton, United Kingdom
Reviewed 17 September 2014

I cannot say how this accommodation was as I never got the chance to stay there !! My original booking through Agoda in Reading Sept 2014 was corrupted in the net and when I went back to re-book the room I wanted had gone and so the day before I travelled on business I booked this place, all was well...

1Thank Mike_Fay1819
michellebrownmax, Guest Relations Manager at Reading Serviced Apartments, responded to this review

Dear Guest, Thank you for your feedback, firstly please accept my sincere apologies for the issues that surrounded your booking, I can confirm that the email that you received on the day of your booking was a generic email that is sent out by our system automatically to all online bookings, as serviced apartments our reception is covered from 9am-5pm...

Reviewed 26 August 2014

We went to Reading for a reunion with some friends we met whilst travelling. We found the apartments to be clean and tidy if a little tired. Really good value for money and the lady on the front desk was very helpful.

Thank JessieL590
Victoria, Canada
Reviewed 27 July 2014

A group of 3 of us booked and paid for a 2 bed / 2 bath apartment here. We arrived to discover our apartment had only 1 bathroom. The building manager indicated that it had nothing to do with her and we should contact the person that took our booking [ that was the last we saw of the building...

2Thank rower56
michellebrownmax, Guest Relations Manager at Reading Serviced Apartments, responded to this review

Dear Guest, Thank you for your feedback, we appreciate and take on board all feedback provided by our guests. No all of our apartments have two bathrooms and being able to offer these depends on availability our site manager is unable to move guests to different apartments if we are fully booked, I can also confirm that our site manager...

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  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Reading Serviced Apartments

Address: 12-18 Crown Street, Reading RG1 2SE, England (Formerly Max @ Reading Number 18)
Region: United Kingdom > England > Berkshire > Reading
Price Range: €96 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reading Serviced Apartments 4*
Number of rooms: 44
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Also Known As:
Number 18 Serviced Apartments Hotel Reading
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid like the plague”
402lesc, 30 Mar 2015 | Read review
“Make contact PRIOR to your stay and then 2 days if you haven´t received instruction on how to access the building and the key. It made all the difference.”
LisRay214, 22 Feb 2015 | Read review
“Big tip, try another hotel......”
simdog635, 20 Jan 2015 | Read review
“don't stay in flat 1-8 if its raining...the gutter is broke... and the dripping will drive you nuts during th night...”
Gkinghrn, 10 Dec 2014 | Read review
“If you MUST stay here, pick a room on the backside, overlooking the parking lot.”
KimKug, 2 Dec 2014 | Read review
5 of 5