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Crowne Plaza Hotel Reading

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Traveller (208)
Room & Suite (96)
Dining (18)
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Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,084)
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439
390
155
51
36
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All reviewsthe club loungebalcony roombalcony overlooking the riverbanks of the riversecure parkingcaversham bridgespa facilitiesduty managerhealth clubtown centrecar parklovely hotelreception staffweekend breaklate checkhotel is situatedsunday morning
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1 - 5 of 1,071 reviews
Reviewed 1 week ago

Perfect stop after arriving into Heathrow. The service staff were friendly and courteous and were quick to resolve some initial issues with keycards. The hotel has free parking spaces on the forecourt and in an adjacent parking lot. Location on the river is ideal for...More

Thank Nicknotes
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 4 days ago

Dear Nicknotes, Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions...More

Hotel's Favourite
Reviewed 29 December 2017 via mobile

Great attentive staff who will do anything for their customers. Everyone polite and helpful. More needs to be done to ensure the parking is regulated. There are no clear signs up explaining where the additional parking is located which leads to great numbers of cars...More

1  Thank holidaygetaway
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 1 February 2018

Hello holidaygetaway, Than you for the positive review, we appreciate feedback and we do take it seriously. I am happy to see that you had a good experience in our property , but I feel like I need to give some explanations in regards to...More

Reviewed 2 weeks ago

On arrival I had my doubts as the location wasn't the best. However the service was good and I was checked in quickly, with help given to bringing my bags to my room. My room was spacious, clean and had great amenities. It was so...More

Thank sophieaustin907
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 1 week ago

Dear Sophieaustin907, Thank you for choosing Crowne Plaza Reading. Reading through your Feedback I am happy to understand that you had a nice stay with us and we are looking forward to welcome you back soon. Kind Regards, Ilaria Grafone Guest Relations Manager

Reviewed 2 weeks ago via mobile

Attentive staff and friendly welcome with my v late check in. Dinner in a small village close by and a busy day ahead in central London gave this as a perfect location next to the Rail link. Room bright and clean with a pleasant Riverview....More

Thank Richard L
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 2 weeks ago

Dear Richard L, Thank you for choosing Crowne Plaza Reading and for taking the time to tell us about your experience. We are happy to hear that you fully enjoyed your time with us and we hope to see you back soon. Kind Regards, Ilaria...More

Reviewed 3 weeks ago

check In nice and easy met with friendly staff, had a standard room which was clean with comfy bed, breakfast in the morning was very nice with plenty of choice, hotel sits next to the Thames which has boat trips and nice walkway which was...More

Thank tastyLondon
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 3 weeks ago

Thank you for choosing to stay at Crowne Plaza Reading. We are happy to know that we provided you a nice experience and we hope to have you back with us soon. Kind Regards, Ilaria Grafone Guest Relations Manager

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$92 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Reading
#8 Romantic Hotel in Reading
#8 Business Hotel in Reading
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (208)
Room & Suite (96)
Dining (18)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
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LuluF80
29 September 2017|
AnswerShow all 3 answers
Response from Operations C | Property representative |
Good evening Mrs.LuluF80, First I would like to thank you for staying with us. The car park is literally outside the hotel, 20 seconds walking to, when you enter the car park the gates will open automatically but when you... More
0
Votes
SBSpaTrips
20 August 2017|
AnswerShow all 2 answers
Response from pollardkim | Reviewed this property |
It might be that a standard room may have either twin beds or a double bed however a one bed room could be a double bed only
1
Vote
whalewatcher09
22 June 2017|
AnswerShow all 3 answers
Response from Chrissy S | Reviewed this property |
Yes there are hair dryers in the room . If you wish to order different items from the buffet then you are able to do so, breakfast most delicious and they also have gluten free toast . Hope this helps.
0
Votes
Room Tips
"was in room 158 lovely view"
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"A room with a view over the river is highly recommended"
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"Executive rooms can be far from lifts but they are quieter and river facing"
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"They do have rooms overlooking the River Thames"
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