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Crowne Plaza Hotel Reading

1,071 reviews
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Traveller (207)
Room & Suite (96)
Dining (18)
Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,071)Write a Review
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All reviewsthe club loungebalcony overlooking the riverbalcony roombanks of the riversecure parkingcaversham bridgespa facilitiesduty managerhealth clubcar parkreception stafflovely hoteltown centreweekend breaksunday morninghotel is situatedtea and coffee
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1 - 5 of 1,058 reviews
Reviewed 4 days ago via mobile

Stayed for one night. Pro : Friendly staff Car park for free Room decoration Walking distance from pubs and restaurants Nice view Con: Shower curtain brrrr Needs refurbishment Breakfast very old bread rolls Balcony needs paint Room was stone cold and took long to get...More

Thank catman52
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 2 days ago

Dear Catman52, Thank you for choosing Crowne Plaza Reading and for sharing your Feedback with us. Please know that we take Feedback, such as yours, very seriously. This help us to continually improve our service and provide a fully enjoyable Crowne Plaza experience to our...More

Hotel's Favourite
Reviewed 29 December 2017 via mobile

Great attentive staff who will do anything for their customers. Everyone polite and helpful. More needs to be done to ensure the parking is regulated. There are no clear signs up explaining where the additional parking is located which leads to great numbers of cars...More

1  Thank holidaygetaway
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 3 weeks ago

Hello holidaygetaway, Than you for the positive review, we appreciate feedback and we do take it seriously. I am happy to see that you had a good experience in our property , but I feel like I need to give some explanations in regards to...More

A TripAdvisor Member
Leighton Buzzard, United Kingdom
91
Reviewed 6 days ago via mobile

We stayed at the Crowne Plaza for a last minute break to catch the six nations rugby. I didn’t specify a bed configuration when booking and we ended up with a twin room which was no problem, the lady on check in was very apologetic...More

Thank A TripAdvisor Member
Response from Operations C, Public Relations Manager at Crowne Plaza Hotel ReadingResponded 2 days ago

Thank you for choosing Crowne Plaza Reading and for taking the time to share your experience. We aim the best for our guests'stay and I am happy to hear that you fully enjoyed your time with us. We are looking forward to welcome you back,...More

Reviewed 1 week ago

Used to stay here many rears ago - hotel is still very nice - parking is good - staff were excellent, very friendly and very helpful - definitely a desire on the part of all the staff to do what they can to make everyone's...More

Thank Keith L
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 1 week ago

Dear Mr Keith L, Thank you for choosing Crowne Plaza Reading and for taking the time share your nice comment with us. We are happy to know that you are satisfy with your stay and you fully enjoyed it. We are looking forward to welcome...More

Reviewed 1 week ago

Just returned from a short stay. Receptionist set the tone for what was a relaxing enjoyable stay. Staff/food/atmosphere all A1. Bed mattress/Pillows were imo below the expected executive room standard and not as nice as those used by Premier Inns. Ensuring a comfortable nights sleep...More

Thank pompeyman593
Response from Operations C, Guest Relations Manager at Crowne Plaza Hotel ReadingResponded 1 week ago

Dear Pompeyman593, Thank you for choosing Crowne Plaza Reading and for taking the time to tell us about your experience. We really appreciate your Feedback because we take each of them very seriously. These will help us to improve our service and provide you a...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$96 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Reading
#8 Business Hotel in Reading
#8 Romantic Hotel in Reading
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Reading
#8 Business Hotel in Reading
#8 Romantic Hotel in Reading
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (207)
Room & Suite (96)
Dining (18)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
LuluF80
29 September 2017|
AnswerShow all 3 answers
Response from Operations C | Property representative |
Good evening Mrs.LuluF80, First I would like to thank you for staying with us. The car park is literally outside the hotel, 20 seconds walking to, when you enter the car park the gates will open automatically but when you... More
0
Votes
SBSpaTrips
20 August 2017|
AnswerShow all 2 answers
Response from pollardkim | Reviewed this property |
It might be that a standard room may have either twin beds or a double bed however a one bed room could be a double bed only
1
Vote
whalewatcher09
22 June 2017|
AnswerShow all 3 answers
Response from Chrissy S | Reviewed this property |
Yes there are hair dryers in the room . If you wish to order different items from the buffet then you are able to do so, breakfast most delicious and they also have gluten free toast . Hope this helps.
0
Votes
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123456
Room Tips
"A room with a view over the river is highly recommended"
Read review
"Executive rooms can be far from lifts but they are quieter and river facing"
Read review
"They do have rooms overlooking the River Thames"
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"Get a river thames facing room, you can then see all the ducks and swans"
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