City Wall House Aparthotel
26 West Street, Reading RG1 1TZ England
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
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Room & Suite (19)
Family and Play Areas (1)
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
- Contactless check-out
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Updated 19/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from City Wall House Aparthotel
Updated 19/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 56 in Reading
Location
Cleanliness
Service
Value
Our City Wall House apart-hotel offers a fabulous range of serviced apartments in Reading, RG1. A serviced apartment at City Wall House is an ideal alternative to a Reading hotel. Walk out the front door at City Wall House and you're in the very heart of Reading town centre. These stylish, fully serviced executive apartments are also less than a five minute walk only 0.3 miles (0.5km) from Reading Railway station.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish, Bulgarian, Danish and 3 more
Location
Full view
94Great for walkers
Grade: 94 out of 100
189Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
Contact
26 West Street, Reading RG1 1TZ England
Getting there
Car HireSee all Reading car hire
41Reviews0Q+A5Room tips
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Most Recent
Just come back today from staying in the studio flat. I would easily stay here again. It was an easy check in. You get emailed with a request of ID requirements they need and once you’ve confirmed this they then send you a link to pay for the stay at the apartment and a deposit which is refundable depending on any damages etc. Clean linen supplied, with also cutlery, plates, mugs, pans and pots etc. Was a lovely spacious clean place to stay. It honestly felt like a home from home. For a couple who just wanted some ‘us’ time without work etc constantly getting in the way. It was relaxing and for a women I felt safe and secure in and around the building when I wasn’t with my partner. Michela from guest services was polite and friendly with a ‘can do attitude’ and helped with queries I had and made me feel at ease. Thank you Michela. Your central to everything and everything was in a nice walking distance. I can’t wait to book again and this time dependent on work I hope it’s longer than two nights! See you soon!!…
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Date of stay: October 2021Trip type: Travelled
Helpful
A comfortable apartment with everything you need. Very clean and easy to access. A great central location. Only challenge is that at 4am the shop below got a delivery which they proceeded to move around and unpack through the following hours which was very noisy. There is also a constant loud humming noise coming from outside but I got used to that and managed to sleep - until 4am! Such a shame as apartment itself is perfect for what I needed.
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Date of stay: November 2019Trip type: Travelled
Helpful
Response from CraigWP91, Guest Relations Manager at City Wall House Aparthotel
Responded 28 Nov 2019
Dear Breakfast28, Thank you very much for taking the time to provide your feedback of your experience at City Wall House. We are very happy to see that the apartment itself was to your liking and provided all the appliances & inventory that you needed. We are very happy to be able to boast great central locations for all of our properties as well which makes local amenities very accessible. In regards to the noise, being so central we do have neighbors surrounding the building. Although the noise they may make is somewhat out of our control, please rest assured we are in constant communication to ensure their operations to not disturb our guests. The building itself has 5 floors, so we may be able to allocate a higher floor should you return, upon request. We hope to welcome you back to City Wall House or one of our other two properties in Reading. Best regards,
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Great studio apartment which is a good alternative to hotels. Good spec, including dishwasher, washing machine and Sky. No issues with noise from adjacent apartments, just noisier than I'm used to early in the mornings with the local delivery lorries. Recommended.
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Review collected in partnership with this hotel
Date of stay: February 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CraigP2367, Guest Relations Manager at City Wall House Aparthotel
Responded 8 Mar 2019
Dear guest, Thank you very much for taking the time to provide your feedback of City Wall House. I am glad to hear that you were happy with the spec of the apartment & the facilities available to you during your stay and that you would have no trouble recommending City wall House. Given the central location of the apartments comes a bit more traffic than you may experience in a secluded area, unfortunately we have little control over this but do have back facing apartments in the building for future reference if this presents an issue. We hope to & look forward to welcome you back in the near future. Kind regards,
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Fantastic value. Clean and modern. Fully equipped kitchen with every item you would need. Lovely bathroom with a good shower. Sky tv. Free internet access so that I could finish off work at the end of the day.
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Review collected in partnership with this hotel
Date of stay: February 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Helpful
Response from CraigP2367, Guest Relations Manager at City Wall House Aparthotel
Responded 8 Mar 2019
Dear guest, Thank you for taking the time to provide you feedback of your recent stay with us at City wall House. It is always good to hear positive feedback, even more so when this represents different aspects of your experience, from cleanliness to facilities.We are proud of the accommodation and facilities we offer and feel that they are very reasonably priced against neighboring hotels. We hope that this positive experience will allow us to welcome you back in the near future. Kind regards,
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Lovely apartment, clean and tidy everything you would need was provided. Very central, everything is a stone throw away - defo recommend this place, and the booking was easy and the staff were brilliant.
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Review collected in partnership with this hotel
Date of stay: February 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Helpful
Response from CraigP2367, Guest Relations Manager at City Wall House Aparthotel
Responded 8 Mar 2019
Dear guest, Thank you for taking the time to provide your great feed back of City Wall House. We are very proud to boast a great central location allowing easy access to local amenities, with all the facilities you need during your stay to match. We are especially pleased to read the feedback of the staff as we are always striving to offer excellent customer service. We hope to welcome you back in the near future for another perfect stay. Kind regards,
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Pros...central location, clean, good kitchen facilities, comfy bed, great heating, reassuring security, decent value for location.Cons...long winded process of sending ID then payment, and not provided details on how to do this til last minute despite my sending several emails asking to pay ASAP! Tepid water in bathroom no good for bath and only just warm enough for shower on max heat. Blinds not curtains so very light for sleeping, would be no good in summer.
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Review collected in partnership with this hotel
Date of stay: January 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CraigP2367, Guest Relations Manager at City Wall House Aparthotel
Responded 8 Mar 2019
Dear guest, thank you for taking the time to provide your feedback of your stay at City Wall House. I can appreciate your view on the long winded process of ID, payment process, however as mentioned in the pro's of your feedback, this helps ensure we have a safe environment for our guest, the details on how to get in the apartments are only then sent, once this process has been followed for this reason. We have also taken on board your comments about the water & blind/curtains, please rest assured both will be passed on to the relevant people and action taken where possible. On the plus side, I am glad to hear that the location was to your liking as well as the facilities available during your stay & cleanliness. It is also a great plus to read that the bed was comfortable in your opinion as sleep is vital to a good accommodation experience. We hope that we can welcome you back in the near future, hopefully the initial procedure would be smoother on a second attempt. Kind regards
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The apartment/studio:- Position: Excellent ! Close to railway station and all tha malls around.- Accessibility: Fair, CAB can't enter this pedestrian region.- Information: Excellent, You're sharing all necessary information to use the apartment.- Room: Good, a little bit small for me.- Reception: Bad, I was stuck for 4 hours before accessing the apartment as my company office admin wasn't aware to make a payment to the HOF as all credit credit card details were given to booking.com and confirmation received, with no help to delay the payment to Monday
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Review collected in partnership with this hotel
Date of stay: January 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
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1 Helpful vote
Helpful
Response from CraigP2367, Guest Relations Manager at City Wall House Aparthotel
Responded 8 Mar 2019
Dear guest, Thank you for taking the time to provide your feedback of your recent stay at City Wall House. Centrally located is something all 13 of our properties have in common so we are glad to hear you appreciated the location. It is also good to see that the information we have provided to help guest during their stay was of help to yourself. In regards to the payment, Booking.com do not take payment from the guest, the card that was provided upon booking is held as guarantee to cover cancellation policies only. The procedure for us to follow means we have to directly take payment from the guest before conforming the booking. I can appreciate that this could have caused some inconvenience, hopefully for any future bookings, this would make the process less tedious with a bit of an explanation. We hope to welcome you back in the future, hoping the confusion is clarified above. Kind regards,
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easy access apartment Very good central location close to station Apartment spotlessVery good value for money and immaculateInstructions sent and codes for entry all very easy and I will stay here again
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Review collected in partnership with this hotel
Date of stay: January 2019Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from CraigP2367, Guest Relations Manager at City Wall House Aparthotel
Responded 8 Mar 2019
Dear guest, Thank you so much for your great feedback of your stay at city wall House. I am glad to hear such positive things from your review, at House of Fisher we take great pride in offering accommodation of a high standard at a competitive price, in a central location. It is also good to hear the pre arrival information was clear and allowed you a smooth check in. It is equally nice to hear that your experience has concluded that you will stay with us again in the future. We look forward to welcoming you back. kind regards,
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I had my first stay at a serviced apartment with the house of Fisher. The location was extremely good and the quality and cleanliness was excellent also. Couldn’t recommend enough, staff helpful and easy to find.
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Review collected in partnership with this hotel
Date of stay: December 2018Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from KamilJ1351, Guest Relations Manager at City Wall House Aparthotel
Responded 17 Dec 2018
Dear Guest, Thank you very much for the review! We are extremely pleased that your first experience with serviced apartments was so good. We are proud to be the first one that you tried and that we made it so well. We are happy for you and for the whole serviced apartments sector to welcome and introduce you further as another happy customer. We hope there will be other reasons to stay more often in our properties that we do run in the whole Thames Valley area. Once again, many thanks. Best regards Kamil Jakobczyk Guest Services Manager
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When i entered the apartment , the room number was different to the allocated one. which they didnt even communicate. Also the newly allocated house was not cleaned. It was a pathetic service. I stay in UK from long. It was okay to me.. But for a new comer to UK. they will land into trouble. So i dont suggest for the Newly arrived people to UK to use it.
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Review collected in partnership with this hotel
Date of stay: September 2018Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from KamilJ1351, Guest Relations Manager at City Wall House Aparthotel
Responded 22 Jan 2019
Dear Guest, Thank you for taking your time and sharing your feedback here. We are sorry to hear you met with the inconvenience and there was an operational issue. I believe that our Guest Services Team has tried their best and worked to resolve the problem and at the end you had comfortable stay with us. From the every issue we learn the lesson and make changes to avoid the same thing from repeating in future. We have also done on this occasion. Taking this opportunity I would like to encourage you to try our service again and to contact us directly to book and we will make sure you are treated with the best services. Once again many thanks for your feedback and we hope to welcome you again in the near future. Best regards Kamil Jakobczyk Guest Services Manager
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PRICE RANGE
US$82 - US$122 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBerkshireReading
NUMBER OF ROOMS
33
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Claim Your Listing Frequently Asked Questions about City Wall House Aparthotel
Which popular attractions are close to City Wall House Aparthotel?
Nearby attractions include TimeTrap Escape Rooms (0.3 km), Escape Reading (0.2 km), and Escape Hunt Reading (0.4 km).
What are some of the property amenities at City Wall House Aparthotel?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
What are some restaurants close to City Wall House Aparthotel?
Conveniently located restaurants include Buenasado Argentine Steakhouse - Reading, Osaka, and Coconut Bar & Kitchen.
Is City Wall House Aparthotel located near the city centre?
Yes, it is 0.8 km away from the centre of Reading.
Are any cleaning services offered at City Wall House Aparthotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at City Wall House Aparthotel?
The staff speaks multiple languages, including English, Spanish, Portuguese, Polish, Romanian, Bulgarian, and Danish.
Are there any historical sites close to City Wall House Aparthotel?
Many travellers enjoy visiting Mapledurham House (5.6 km), Greyfriars Church (0.1 km), and Holy Trinity Church Theale (7.5 km).