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Mercure Eastgate Oxford

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Traveller (298)
Room & Suite (134)
Dining (24)
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Overview
  • Excellent23%
  • Very good42%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“high street”(151 reviews)
“car park”(118 reviews)
“privilege room”(21 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (1,190)
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1,087 results
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267
429
257
90
44
Show reviews that mention
All reviewshigh streetcar parkprivilege roomexamination schoolsmarco pierre whiteold buildingcentral locationthird floorexcellent locationper dayeggs benedictwithin easy walking distanceon site parkingno liftbreakfast was excellentcomfortable hoteltwo night stay
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1 - 5 of 1,087 reviews
Reviewed yesterday

We had check in online ahead of time and when we got there the room was ready and they had our keys all ready for us immediately. The room was very nice and very clean. As other reviewers noted maybe not the best views out...More

Thank gcinptc
Hotel's Favourite
Reviewed 4 weeks ago via mobile

I spent two nights at this hotel in June 2018. The hotel is a short approx. 1 mile walk from the train station. Most of the sights in Oxford are about 1/2 a mile away, so it's fairly convenient. Upon arrival I was greated by...More

1  Thank JohnRocco
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 4 weeks ago

Dear John Rocco Thank you very much for your kind review, I was pleased that you had enjoyed your stay and the hotel. The hotel was renovated 3 years ago and the team have had great pleasure in welcoming our guests to the updated Mercure...More

Reviewed 3 days ago via mobile

Location is perfect, right in the heart of historical Oxford. I didn’t like the checking-in procedure as the staff are forced to use iPads with what looked like hundreds of boxes to check on the small screen which of course leads to delays. Checking-in should...More

Thank NAAB
Reviewed 3 weeks ago

This is an expensive hotel, and sells itself as a "stunning 4-star hotel". That wasn't out experience. For £300, we had a small room on the lower ground floor, with a view of the par park. The bathroom was intended for people in a wheelchair....More

1  Thank Richard N
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 2 weeks ago

Dear Richard N Thank you for your recent review and I am very sorry that you did not enjoy your stay. Oxford is extremely busy and vibrant at this time of year with all the students sitting their exams (the last 2 weeks often being...More

Reviewed 5 weeks ago

One way to judge a hotel is how it deals with a problem that comes up. Our first room was way too hot and would not cool down. The staff relocated us right away without any problems. The location is good and within walking distance...More

Thank NaturalizedTexan
Response from ManagerOxford, General Manager at Mercure Eastgate OxfordResponded 4 weeks ago

Dear Naturalized Texan Thank you very much for your kind review, really appreciated and a great morale boost to the team. We are ideally located in the centre of Oxford surrounded by the history of the various colleges of Oxford university and directly opposite the...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$173 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Oxford
Room types
Non-Smoking Rooms
Details
Price range
US$173 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Oxford
Room types
Non-Smoking Rooms
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Traveller (298)
Room & Suite (134)
Dining (24)
Questions & Answers
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Percypark3
27 June 2017|
AnswerShow all 4 answers
Response from 806giles | Reviewed this property |
sorry for delayed response but there is parking at the side of the hotel which is secure but it costs about 25 pounds a night which I disapprove as a paying hotel guest.
0
Votes
Room Tips
"Check you aren't on the Lower ground floor in the car park"
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"The group of rooms accesible by elevaton"
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"Given the size of the hotel I expect most of the rooms are similar."
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"Ask for an upgrade"
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