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Macdonald Randolph Hotel

Traveller (729)
Room & Suite (391)
Dining (87)
About
Location
Cleanliness
Service
Value
Property amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Classic
Historic Hotel
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
260Restaurantswithin 0.5 km
113Attractionswithin 0.5 km
Reviews & more
3,679Reviews
1,053Photos
42Q+A
100Room tips
Traveller rating
  • 1,455
  • 1,007
  • 657
  • 360
  • 202
Time of year
Traveller type
Language
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  • English
Popular mentions
It was a very nice hotel, very polished reception and very polite professional staff. Valet parking and happy to keep our luggage for the day. It looses a star only because its clearly a very expensive hotel and the room didn't really reflect this.
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Visited oxford for the weekend with my wife. Arrived to a mix up on the room bookings which was quickly sorted out but ended up paying an extra £36 for breakfast. lots of stairs later we arrived at a pleasant room with clean bathroom. Breakfast was way to busy and when we
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I stayed here for 1 night only on business and wished it could have been longer! My hotel room was so lovely with a fantastic bathroom, very spacious. The restaurant and staircase felt so grand and luxurious. Breakfast was really good. Staff were really helpful. I ordered 2
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I visited The Randolph last week on business with a large group of colleagues. We were well looked after and enjoyed a good evening meal. My bedroom was very cold as the heating in the room was not working and I was advised by the staff to use the portable heater. No problem,
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We had to wait 3 hours for our meal. My nans meat came out cold, red raw and cold. It was like jelly!! Nice looking place but horrendous waiting service. Just think for such a high class restaurant it is not good enough that we had to wait so long for our meal and then the food
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Response from Manager_Randolph, Manager at Macdonald Randolph Hotel
Responded 4 days ago
Dear Guest, Thank you for taking the time to provide us with your feedback. I am extremely sorry that on this occasion your visit to us fell short of our usual high standards. I can assure you that your experience was in no was representative of our usual levels of service, and I will be looking into this matter with all staff concerned. in the meantime, could I kindly ask for you to contact me directly in order that I may offer my apologies personally? Best regards William Powell Hotel Manager 01865256424 hotelmanager.randolph@macdonald-hotels.co.uk
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorMacdonald Randolph Hotel
The Modern Executive Room at the Macdonald Randolph Hotel
Professional photo exclusively commissioned by TripAdvisorMacdonald Randolph Hotel
The Presidential Suite at the Macdonald Randolph Hotel
Professional photo exclusively commissioned by TripAdvisorMacdonald Randolph Hotel
The Presidential Suite at the Macdonald Randolph Hotel
TA Room with a View!
Photo provided by managementMacdonald Randolph Hotel
Classic Twin Room
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Dear KMSLPS, Thank you for your question. We are anticipating the scaffolding work to all be completed by mid February. Our Spa is open in the basement of the hotel, we offer a Thermal Suite, including Jacuzzi, sauna's and steam room. As well as offering 5* treatments performed by our highly trained therapists. We hope to see you in the spa soon!
0 votes
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Hello We have replaced our tiny gym with a fantastic couples treatment room. Should you wish to use a gym whilst staying with us we have passes available at reception for the local buzz gym a short walk from us. Many thanks Simon
0 votes
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Dear Isabelleb72, We do have scaffolding around the outside of the building but all of the inside work has now been completed. We hope to see you in a few weeks. Amy
0 votes
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I didn’t see any renovations but thought the Cartoon Bar was closed
0 votes
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Hello Yes we do offer car parking and would happily do that for you at a discounted rate. Do contact our Head Concierge to book. Thanks
2 votes
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"If your room is in the 50s/60s, it's a really long walk and 4 flights of stairs to get to it."
"The higher floors away from Reception are probably quieter"
"I had a room on the second floor at the end of a corridor which was very quiet."
"Dont have room 143"
"Ask for a view - I didn’t and got a view of a wall and a rooftop"
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PRICE RANGE
US$161 - US$304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald randolph oxfordhotel macdonald randolphrandolph hotel oxford
LOCATION
United KingdomEnglandOxford
NUMBER OF ROOMS
151
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