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Macdonald Randolph Hotel

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Macdonald Randolph Hotel
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2,805 Reviews from our TripAdvisor Community

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Showing 2,713: English reviews
Rugby, United Kingdom
Level Contributor
278 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 3 days ago NEW

My wife and I decided to meet with friends at the recently refurbished restaurant at this beautiful hotel but our experience was disappointing! The food was excellent but the service left a lot to be desired. The manager/head waiter brought us menus but did not tell us what the Soup of the Day was and neither did he bring a... More 

Helpful?
Thank matkincc
Etchingham, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 days ago NEW via mobile

We stayed for a couple of nights and found the staff very friendly and helpful. We had been upgraded to a junior suite which had very good amenities, but we did find it rather hot for sleeping despite adjusting the heating down as much as possible. Excellent choices at breakfast, but service was a bit slow because there were so... More 

Helpful?
Thank Pauline and Ala... D
Safranbolu, Turkey
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 days ago NEW

This is a five star hotel. Although it is expensive, I think it is worth staying there. The building is quite old, that's why do not expect much luxury, but what I liked most aboıt it was its breakfast. It was awesome. The waiters were kind and very helpful. They were so helpful that I wanted to buy a water... More 

Helpful?
Thank ismail s
Manchester, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW via mobile

We enjoyed our stay and the hotel and its restaurant and bars were lovely. Have to say the room and cleanliness of the bathroom was exceptional. The room was a little cold but obviously this is an issue that has occurred before as a heater was located in the wardrobe. The breakfast in bed facility was a lovely touch and... More 

Helpful?
Thank AWard2014
North Yorkshire, United Kingdom
Level Contributor
200 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 days ago NEW

I stayed here for one night recently and while it was perfectly adequate, it does make you wonder about the star rating system. My room was small and stuffed full of probably expensive furniture but lacked any obvious style or underlying design input. The hotel seems to be in need of investment overall. The breakfast was not as bad as... More 

Helpful?
Thank UncleBuncle
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for taking the time and trouble to post a review. I was sorry to learn that there were some shortcomings during your stay and we did not live up to your expectations. We have worked hard to design and refurbish our bedrooms to ensure the comfort of our guests and in keeping with the hotel which is celebrating... More 

Gardabaer
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW

Many top hotels that are old may seem a bit downrun, like carpets that seem old. Do not let this fool you. This hotel has caracter and history. The location is perfect, right in the middle. You can walk to all the interesting places in town. The staff is really nice and the doormen are very good and really helpful.... More 

Helpful?
Thank JonHO49
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your very kind comments following your stay with us. I know the team will be thrilled. William has indeed won this very prestigious award and we are all very proud of his achievement. I know all the team will be most motivated by your feedback and I do hope we can welcome you to the hotel in... More 

Stoke-on-Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I would definitely not recommend this hotel, booked king classic room, on entering it looked nice but was actually filthy, dust everywhere. Not a problem don't mind a bit of cleaning but having spent a short time in there found it was like trying to sleep in the middle of an airfield, asked to change rooms due to the noise... More 

Helpful?
Thank JenBen217
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for taking the time to post a review. I am sorry your first room was not immaculate when you checked in. We strive for the highest levels of cleanliness throughout the hotel and please be assured this is not the normal feedback we receive. I am unsure of your comment with regards to noise. We are right in... More 

London, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Quite old and typical British hotel. Room sizes are relatively smaller compared to other hotels nearby. Breakfast was good. Friendly staff. Cleaning good. When you enter the hotel you feel a bit like oligarch ))

Helpful?
Thank Bahramzade
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review. We offer all our rooms with every confidence to our guests. Some of our entry level classic rooms are small, however they offer all the modern amenities guests would expect. The hotel is celebrating its 150th Anniversary this year. I do hope we be of service to you in the future. Kind regards, Michael... More 

Newton Abbot
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

A 5*hotel with plenty of beauty and character that unfortunately is completely missed out of the rooms otherwise I'd have given it 5/5. Dinner and breakfast were lovely and the staff were excellent, professional and friendly.

Helpful?
1 Thank jurassicjade
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review. I am sorry the room did not live up to your expectations. We have sympathetically refurbished all 151 bedrooms and the new decor has proved popular. We strive to offer the highest levels of comfort to all our guests. Thank you for your kind comments regarding the service and food. I do hope that... More 

Punta Gorda, Florida
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

What can I say! Words are not enough! Every since seeing the Randolph featured on "Inspector Morse" the 80's tv show and recently, "Lewis", both by renouned author Colin Dexter, who frequents the hotel when well enough, I have been intrigued by the hotel. I visited it, just to look around, when Oxford a couple of years ago. Last year... More 

Helpful?
Thank AngelaChanceEden
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for very kind review following your stay. I shall be sharing your comments with the team at our weekly meeting who will be thrilled to learn your enjoyed your time with us. It is always very motivating to receive positive comments and I am glad we have lived up to our reputation. I do hope we will be... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: €159 - €331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford
Macdonald Randolph Hotel Oxford, England
Hotel Style:
#4 Family Hotel in Oxford
#4 Spa Hotel in Oxford
#7 Romantic Hotel in Oxford
#10 Luxury Hotel in Oxford
#11 Business Hotel in Oxford
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Randolph Hotel staff and other travellers.
22 questions
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Bournemouth, United Kingdom

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Questions? Get answers from Macdonald Randolph Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not Relevant”
 of 5 bubbles matkincc, 29 Nov 2016 | Read review
“ask for a room not too far from the stairs and elevators”
 of 5 bubbles JonHO49, 26 Nov 2016 | Read review
“Go for larger rooms where possible”
 of 5 bubbles Bahramzade, 24 Nov 2016 | Read review
“Any room. Just staying the hotel is wonderful”
 of 5 bubbles AngelaChanceEden, 22 Nov 2016 | Read review
“Convenient for Ashmolean Museum Avoid cold first floor rooms”
 of 5 bubbles davidsd164, 11 Nov 2016 | Read review
5 of 5
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