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    Grays Court Hotel

    Chapter House St, York YO1 7JH, England
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    1/1/2018 2/1/2018
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    Traveller (124)
    Room & Suite (53)
    Dining (30)
    Overview
    • Excellent72%
    • Very good15%
    • Average7%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “long gallery” (26 reviews)
    “york minster” (49 reviews)
    Breakfast included
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Conference Facilities
    Free Parking
    5.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (394)
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    11 - 15 of 390 reviews

    Reviewed 31 October 2017

    The hotel was warm and beautiful inside and out and the staff were always polite. The complementary tea and scones upon our arrival were delicious. service at breakfast was very good. Unfortunately the breakfast was average. Large lumps of fruit salad and a small selection...More

    1  Thank angelabD7200DN
    Response from Helen H, Owner at Grays Court HotelResponded 6 November 2017

    Thank you for your feedback, which we always value. There are a couple of things that I would like to address. Firstly, the milk is always poured freshly every morning into an insulated vacuum flask then put to chill in the main fridge until check-in,...More

    Reviewed 26 October 2017

    Saw this hotel and garden from the wall and just had to pop in for tea as it looked so nice from the outside. We were made very welcome and enjoyed a pleasant and restful time-out from sight seeing. The tea may have been a...More

    Thank Critica l
    Response from Helen H, Owner at Grays Court HotelResponded 6 November 2017

    Thank you for your review, and I'm very happy to hear that you enjoyed your time at Grays Court. I do apologise that the tea was a little strong. We do serve hot water and we are always more than happy to refill it for...More

    Reviewed 10 October 2017

    As previous people have said great location and beautiful building . We stayed in the Halifax room which was comfortable and quiet . Good quality breakfast as would be expected My only but ....the room was exceptionally hot . We opened all the windows and...More

    1  Thank mikeoutandabout
    Response from Helen H, Owner at Grays Court HotelResponded 8 November 2017

    Thank you for your review. As soon as we were made aware of the heating, we set our maintenance team on the issue and I believe all is resolved now. I'm not sure if you spoke to a member of staff during your stay about...More

    Reviewed 3 October 2017

    I really wanted to like this place because on paper it's fantastic. Great old historic location and beautiful grounds adjacent to the city wall and our room had a fantastic view of Yorkminster. However, considering how much we paid for the room I think a...More

    6  Thank SueMPA
    Response from Helen H, Owner at Grays Court HotelResponded 3 November 2017

    I am very sorry to hear that you were disappointed on your visit. We are a grade-1 listed building, and so there are some restrictions on what we can hang and where we can hang it. I am very surprised to hear about the cobwebs...More

    Reviewed 27 September 2017

    This is a wonderful historic building right next door to York Minster with a beautiful garden stretching to the city wall where it has a private access. It has kept much of the character of the building, with the long hall used as a lounge...More

    Thank Pamela E
    Response from Helen H, Owner at Grays Court HotelResponded 6 November 2017

    Thank you for your review. I'm glad to hear that you enjoyed your stay with us. Unfortunately we are not able to install any disabled access due to our grade-1 listed status, but I'm glad to hear that you found the stairs easy to navigate....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$276 - US$391 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Luxury Hotel in York
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 11
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, TripOnline SA, Cancelon and Evoline ltd so you can book your Grays Court Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • York
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    Traveller (124)
    Room & Suite (53)
    Dining (30)
    Hotel & Grounds (108)
    Bathroom (20)
    Business Centre & Event Rooms (6)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mark C
    10 July 2017|
    AnswerShow all 2 answers
    Response from Helen H | Property representative |
    Dear Mark, I can make a note that you require early parking so I would say that from 12:00 we can find a space. The next day we would say the car can stay until 15:00 when check in for the next day starts. Can you let me... More
    0
    Votes
    Bhoupinder B
    20 June 2017|
    Answer
    Response from Helen H | Property representative |
    Hello, We don't have air conditioning here, but the windows open (no traffic noise), and we do have fans if required.
    0
    Votes
    Bhoupinder B
    9 June 2017|
    AnswerShow all 2 answers
    Response from ukbusinesslady | Reviewed this property |
    Hi Yes there is, but limited spaces so you have to book in advance and pay a daily charge, which is well worth it for the convenience in my opinion.
    0
    Votes
    Room Tips
    "Pay more and get a bigger room"
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    "Willoughby Room"
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    "I don't have a room tip but we did enjoy the Little Italy restaurant that is only a block away..."
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    "Somerset had stunning g views of York Minster"
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