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Best Western Monkbar Hotel

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#23 of 46 Hotels in York
Certificate of Excellence
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Best Western Monkbar Hotel
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387 Reviews from our TripAdvisor Community

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Showing 383: English reviews
wolves
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed yesterday NEW via mobile

In general the hotel looks great and is in a perfect location..only a 5 minute walk to the minster. The Staff were friendly, the discounted parking was easily sorted and the rooms were clean and spacious. The only down side is how noisy it was, you can hear every sound from other rooms, the corridor and outside. The walls must... More 

Helpful?
Thank litsy
Province of Alicante, Spain
Level Contributor
169 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 days ago NEW via mobile

Well impressed with this hotel for its central location, decor, room size and the choice at breakfast down to the smallest detail (diabetic friendly jams). Also the staff in the breakfast room run like a well oiled machine, faultlessly efficient and so friendly. Rooms were nice and warm which was welcome as it was freezing outside and although our room... More 

Helpful?
Thank Brian R
Management response:

Good evening Brian, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I am glad you had a very nice stay with us and liked the hotel, the location and breakfasts. Apologies for any issue with the water pressure. This has been passed onto the maintenance team to review. The car park we offer... More 

West Midlands
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 days ago NEW

We stayed for several days during sightseeing in the area. The hotel is conveniently located a stone's throw from the old entrance to the city and as a result it is not so near to the more modern amenities that York city has to offer. The river is a fair walk away. The hotel itself is comfortable enough with a... More 

Helpful?
Thank UKtripper100
Management response:

Evening, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I am pleased that you had an overall nice stay with us in York and found the location convenient and the breakfasts nice and plentiful. All comments have been noted and will be reviewed. Thank you again and I Hope to welcome you back... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

This was a short two night weekend break to celebrate my wife's birthrate. Impressed as soon as we walked into the reception area which was modern warm and well lit. When we entered the room my wife was thrilled to find a hand written birthday card and a gift of some sweets. I had mentioned the fact that it was... More 

Helpful?
Thank Anthony G
Management response:

Good evening Anthony, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I am very pleased to read such a nice review so thank you. I am glad you and your wife had a lovely time in York to celebrate her birthday. I will be passing on the comments and especially to Chris. Thank... More 

Derbyshire, United Kingdom
Level Contributor
3 reviews
Reviewed 5 days ago NEW via mobile

Stayed at the Monkbar to sample the Christmas Market. Ideally located just outside the city walls which was quieter than being in the heart of the city but close enough to access all on offer. For the price I paid £76 for a twin room I can't fault it. Luggage delivered to our room, even coats hung in wardrobe plus... More 

Helpful?
Thank Mary G
Management response:

Good evening Mary, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I am glad to read you had a nice stay with us and I'm glad you liked the hotel. I am very pleased you found the service we provide efficient and I'm glad to hear you will be back so will be... More 

Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

We have mixed feelings about the hotel. First the location, really good. Checking in was good, sorted parking really quickly. On first sight our room was beautiful. Bed comfortable, everything clean. Some really strange sounds from the plumbing we think! Every time someone turned a tap on or flushed their toilet in the room next door it sounded like a... More 

Helpful?
Thank xdawnxkingx
garya224, Guest Relations Manager at Best Western Monkbar Hotel, responded to this review

Good Morning, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I do apologise for any issues you had during your say with us. I do understand your concerns and as it is no excuse, we do have a few new staff members in the restaurant still in the training period however these comments... More 

Greater London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Monkbar hotel is the perfect place to stay for access to York. Named after the entrance to the old city this hotel stands just outside the city walls. A few minutes walk through the Monk bar entrance takes you to the shop's and minster's attractions. The staff compliment the hotel perfectly in a friendly, and professional manner. My wife... More 

Helpful?
Thank Steve H
garya224, Guest Relations Manager at Best Western Monkbar Hotel, responded to this review

Good Morning Steve, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I'm pleased to hear you have stayed with us on several occasions and have witnessed the improvments due to the recent refurb. Pleased you like the breakfasts and bar area as well and always lovely to hear good reviews about the friendly,... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

beautiful professionally designed hotel, warm clean welcolming and comforting place to come back to after a day in the bitter cold driving rain! breakfast tasty and great choice big problems around buffet area huge bottleneck! while using toast machine blocking people from getting vital daily fresh fruit fix (more of a bacon and sausage type personally) but otherwise heaven on... More 

Helpful?
Thank I7618HUpaulinec
garya224, Guest Relations Manager at Best Western Monkbar Hotel, responded to this review

Good Morning, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I am glad to read you had a nice stay with us and I'm glad you liked the hotel. Our english breakfast uses locally sourced produce and I am glad you liked it! All comments have been noted for review. Thank you again... More 

1 review
Reviewed 1 week ago via mobile

The hotel is actually quite nice although somewhat over priced I was prepared to accept this as it was Christmas market week. However on returning to our room at 10 on Sat I found the music in the wedding below our "Executive" room was so loud it made the floor vibrate. When I went to reception I was told that... More 

Helpful?
Thank Paul H
garya224, Guest Relations Manager at Best Western Monkbar Hotel, responded to this review

Good Morning, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I sincerly apologise for any noise issue you faced when staying with us Paul and we do try our very best to allocate rooms to our guests effectively, taking into account events we have at the hotel. I am sorry this impacted on... More 

Level Contributor
5 reviews
Reviewed 1 week ago via mobile

Just returned from a 2 night stay at The Monkbar after a recommendation from a friend. The hotel is located just at the edge of the city. Literally cross the road and turn the corner and you're there. There is a multi-storey car park just a minute's walk away from the hotel. We paid £16 at reception when we checked... More 

Helpful?
Thank Julie P
garya224, Guest Relations Manager at Best Western Monkbar Hotel, responded to this review

Good afternoon Julie, Thank you for the review regarding your recent stay at The Best Western Monkbar Hotel.  I am so pleased to read such a nice review about the hotel. I am glad you enjoyed your time with us and I think York steals at least a small bit of many peoples hearts. It is a lovely city. Thank... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Following an extensive £3m refurbishment program the Monkbar Hotel has been transformed into a stunning contemporary, boutique hotel 4 star hotel. Now boasting 125 individually designed and decorated rooms, some overlooking our Yorkshire courtyard garden, others overlooking the City Walls and some with a Minster View. As any true destination hotel our restaurant - The Yorkshire Bar and Grill - will not disappoint. A stunning bar and grill concept open for brunch from 8am daily, you will be greeted by staff with a professional yet relaxed approach, who appreciate the importance of great service - and great coffee! During the day you can take your pick from modern tapas-style dishes made with the best of Yorkshire produce or be swept away with an incredible restaurant menu. Armchairs and booths make the bar a perfect place for meeting friends you can simply relax in the bar with a glass of locally distilled Mason's gin and tonic or on sunny days enjoy a bite to eat in the beautiful walled garden. Produce is key, so our Head Chef Ben and the team have chosen incredible local suppliers to create a seasonal menu that will showcase the best of local produce and put The Yorkshire bar and grill firmly on the culinary map. ... more   less 

Additional Information about Best Western Monkbar Hotel

Address: St. Maurices Road, York YO31 7JA, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: €88 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Monkbar Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western York
York Best Western
Hotel Style:
#8 Family Hotel in York
#11 Luxury Hotel in York
#13 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Monkbar Hotel staff and other travellers.
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Questions? Get answers from Best Western Monkbar Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Road side are quite noisy.”
 of 5 bubbles UKtripper100, 29 Nov 2016 | Read review
“Rooms on the top floor very very quiet and relaxing.”
 of 5 bubbles anthonyg317, 29 Nov 2016 | Read review
“Get a suite, they are more expensive but they are amazing!”
 of 5 bubbles callumcharles417, 15 Nov 2016 | Read review
“Very good hotel close to amenities”
 of 5 bubbles shrnalln7, 14 Nov 2016 | Read review
“We asked for a quieter room if possible when booking, and were given a room on third floor near the back.”
 of 5 bubbles lovepeas75, 6 Nov 2016 | Read review
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