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The Grand Hotel & Spa

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#6 of 46 Hotels in York
Certificate of Excellence
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1 room 2 adults 0 children
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The Grand Hotel & Spa
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3,683 Reviews from our TripAdvisor Community

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Showing 3,639: English reviews
Lake Maggiore, Italy
Reviewed 30 May 2015

We had fantastic time here. Staff were extremely friendly and helpful. Very recommended to stay here if you come to York. However, we did not eat there. Fantastic! Worth to re-visit again if we have chance :)

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Helpful?
Thank MaggiLL
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear MaggiLL, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well We look forward to welcoming you back here...

Staffs
Reviewed 29 May 2015 via mobile

Wonderful night out in York last year staying at the Grand Hotel and Spa. Couldn't fault it. Didn't eat there just nightcap drinks and room which was wonderful. Can't wait to return. Nothing more to add!

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1Thank A_C_Nevin
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear A_C_Nevin, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well We look forward to welcoming you back here...

Sutton, United Kingdom
Reviewed 28 May 2015

I was treated to a night away at The Grand in York for a significant birthday and the whole experience was unforgettable for all the right reasons - I really cannot fault them on any level. The welcome from Darren on the door was so friendly and helpful but his consummate professionalism was replicated by everyone in the staff that...

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Helpful?
Thank belmonttraveller2015
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Bellmonttraveller2015 Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well – Darren in particular. Being just a stone...

Coventry, United Kingdom
Reviewed 28 May 2015

We had a fantastic time here celebrating our anniversary. Staff were all friendly and extremely helpful, nothing was too much trouble. We had cream tea and breakfast here, which were both lovely, but chose to eat out as for us, the menu choices were limited. We would definitley recommend and stay here again

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Helpful?
Thank NJB70
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear NJB70, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We look forward to welcoming you back here...

Kings Langley, United Kingdom
Reviewed 28 May 2015

Travelling abroad to the Middle East, India, Africa, I would occasionally indulge in 4/5 star luxury. Local travelling generally involves more modestly priced Expresses and Lodges. It was my wife's birthday and the opportunity arose to treat her to something special, not to forget the kids of course. I didn't know what to expect when I booked The Grand in...

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Helpful?
Thank Pritesh G
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Pritesh G, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. We believe that going the extra mile...

San Francisco, California
Reviewed 26 May 2015

This hotel is an easy 7-10 minute walk from the train station, with wheelie carry-ons. This is our second stay, so we know the way. Last year Peter, the Concierge came to the intersection across near the station to hail us, as we didn't know the way, and when we met him across the street, he took our luggage the...

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Helpful?
1Thank Wireb0y
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear WireB0y, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well – Peter in particular. We believe that going...

Lincoln, United Kingdom
Reviewed 26 May 2015 via mobile

The only reason I dropped to Very Good was because our room was a bit chilly. The staff promptly supplied us with a portable heater,however there should be no problem at this time of year. That really was our only negative. This is a lovely hotel. From the minute we arrived at the entrance, we were treated like royalty by...

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Thank Anne A
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Anne A, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and pleased to hear that the team was able to look after you so well. I am sorry about the temperature in...

Nottingham
Reviewed 26 May 2015

Our second visit, we were in a master suite which was pretty faultless really! Beautiful views from the many windows, lovely light airy rooms with an amazing bathroom. Clean and well presented throughout - for a luxury break I can't recommend this place enough, it is the best 5star hotel we have stayed in. The service is excellent and the...

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Thank J P
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear JP, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well. We are exceptionally lucky to be situated...

Manchester, United Kingdom
Reviewed 26 May 2015

everything amazing !!!!! took my breath away !!! staff amazing, everything so clean, room beautiful and thank you so much for my balloon and card, was a lovely gesture !! the pool is a stunning feature and a must too experience xx

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Thank mel12112505
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear mel12112505, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well. We look forward to welcoming you back...

Perth, United Kingdom
Reviewed 26 May 2015

On our arrival (after a fraught car journey) we were met by extremely efficient concierge (Barak) who took care of our car and luggage and made us feel immediately at home. They say first impressions are paramount and this was a great introduction to The Grand. From then on the whole experience matched the hotel's name. Reception, Bell Boy, room,...

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Helpful?
Thank albion51
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear albion51, Thank you for taking the time to review your trip to York and your stay with us at the Grand Hotel and Spa York. We are delighted that you had an enjoyable stay with us and so pleased to hear that the team was able to look after you so well. It’s wonderful to hear you dined in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: €152 - €323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Luxury Hotel in York
#3 Romantic Hotel in York
#3 Family Hotel in York
#3 Spa Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
63 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suites (if you can afford them) would be my go to room of chouce”
 of 5 bubbles lukeo723, 28 Mar 2017 | Read review
“Do not book a room at the front of this hotel, they are too noisy and you will not get any rest.”
 of 5 bubbles carolineh601, 19 Mar 2017 | Read review
“First floor facing the front of the hotel”
 of 5 bubbles Lol313, 14 Mar 2017 | Read review
“503 gives decent view towards rail station, quiet and clsoe to lift!”
 of 5 bubbles seawisedave, 10 Mar 2017 | Read review
“I am led to believe that each room in this hotel is different. Room 224 did not suffer from any disruption. It was a very pleasant stay.”
 of 5 bubbles 1stprinciples, 2 Mar 2017 | Read review
5 of 5