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The Grand Hotel & Spa

Expedia.comUS$200*
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#6 of 46 Hotels in York
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$236*
US$200*
Great Deal
US$207*
US$203*
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The Grand Hotel & Spa
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3,797 Reviews from our TripAdvisor Community

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Showing 3,750: English reviews
Grimsby, United Kingdom
Reviewed 3 August 2015 via mobile

We stayed for two nights (room 9). Very nice room and bathrooms. We also had afternoon tea on the first day- wonderfully indulgent! The bar is very stylish but the drinks are unsurprisingly very expensive. The only reasons I wouldn't give 5 stars: our room (ground floor) was quite noisy due to the service entrance. We were woken up by...

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3Thank rscallen2015
Reviewed 3 August 2015 via mobile

The grand hotel and spa is a lovely hotel, attentive staff and within walking distance to the centre of York. We stayed in a classic bedroom which was of ample size, clean and modern. It has a well equipped gym. If I had to have an issue it would be the children in spa pool, I feel for a spa,...

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1Thank miltos5
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear SusanM, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel & Spa We are delighted that you had an enjoyable experience with us and pleased to hear that the team was able to look after you so well It will be our pleasure to welcome you...

London
Reviewed 2 August 2015

We stayed here for a weekend in July and absolutely loved this hotel. It has not been spoiled from its original design and intention and the rooms are sensitively converted into really quirky shaped bedrooms sometimes with separate living rooms with connecting stairs through the rooms that respond to the building's old odd shape as a business house. Very nice...

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1Thank emmajake
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear emmajake, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel & Spa We are delighted that you had an enjoyable experience with us and pleased to hear that the team was able to look after you so well. We are exceptionally lucky to be situated in...

Reviewed 2 August 2015

I have given the hotel 2 stars because all the staff were friendly, helpful and welcoming. Had it not been for them, I would probably only have given it one star. We were very disappointed with the decor of our room and felt that the hotel offered poor value for money. Apart from the staff, let's start with the positives....

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3Thank Laurence T
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Laurence T Thank you for taking the time to write a review on your stay with us at the Grand Hotel and Spa. I am pleased that the team looked after you so well and that the food was enjoyable in the Hudsons restaurant. I am sorry that the decor was not to your taste and that you did...

North Yorkshire, United Kingdom
Reviewed 2 August 2015

The spa day was lovely but disappointed with the sandwiches in the afternoon tea.we also were getting luggage from our car and it was raining and the doorman just stood and watched us struggle trying not to get clothes wet and offered no assistance.

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Thank Karen K
Manchester, United Kingdom
Reviewed 2 August 2015

My boyfriend and I stayed here for 3 nights as a anniversary trip, and it certainly lives up to the 5-star promise. Nothing was too much trouble, the staff were wonderful and the hotel itself was comfortable and relaxing, The spa was great and we used the facilities every day. The bar serves amazing cocktails. Having the room turned down...

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Thank Sarah L
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Sarah L, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel & Spa We are delighted that you had an enjoyable experience with us and pleased to hear that the team was able to look after you so well. Being Yorkshire’s only 5* hotel we believe...

Newcastle upon Tyne, United Kingdom
Reviewed 1 August 2015 via mobile

Spent one night in this GRAND hotel, everything was perfect. From the moment we checked in, we were kindly upgraded to a full suite. The suite was elegantly decorated with the most comfortable king size bed. The suite had a separate living room area with a plush corner sofa. Everyone of the staff went out of their way to be...

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Thank Ande72
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Ande72, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel & Spa We are delighted that you had an enjoyable experience with us and pleased to hear that the team was able to look after you so well It will be our pleasure to welcome you...

Reviewed 31 July 2015 via mobile

Great location and amenities to match. Wonderful historic building with knowledgable and attentive staff, great spa, sauna, steam room, pool, hot tub on the bottom floor. Tea or drinks in the lounge will make you feel like royalty. Can you say heated bathroom floor?

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1Thank Mark M
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Mark M, Thank you for taking the time to review your trip to York and your stay with us here at The Grand Hotel & Spa We are delighted that you had an enjoyable experience with us and pleased to hear that the team was able to look after you so well It will be our pleasure to welcome...

Kansas City, MO
Reviewed 31 July 2015

The hotel was conveniently located near the train station and in easy walking distance of all York sights. The rooms were surprisingly large with a comfortable sitting area and the beds were amazingly comfy. My husband and I were looking forward to the spa pool and hot tub since we were sore from all the walking and biking we had...

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1Thank knspr
Newcastle upon Tyne, United Kingdom
Reviewed 31 July 2015

Appalling service and lack of replenishing of food used, since it was a buffet. Staff stood up against the wall, a hint to make sure we left, and started clearing the tables after an hour and ten minutes. Nobody explained the table to us at all and when we rang to complain we were accused of lying. Would certainly not...

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6Thank Jan B
Ben_M_Deputy_GM, Manager at The Grand Hotel & Spa, responded to this review

Dear Jan B Thank you on following through on your threat to post this online following your conversation with two of my colleagues as regards to your afternoon tea visit. Despite every other guest enjoying the mad hatters afternoon tea we are most disappointed that you did not. To clarify a few points - the reason staff were clearing was...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hudson's
Hudson's
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 

Additional Information about The Grand Hotel & Spa

Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: €165 - €379 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa
Hotel Style:
#2 Business Hotel in York
#3 Family Hotel in York
#3 Luxury Hotel in York
#3 Spa Hotel in York
#3 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel & Spa staff and other travellers.
65 questions
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Questions? Get answers from The Grand Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“402 is a fabulous room.”
908RobertM, 22 May 2017 | Read review
“Just enjoy the hotel and the beautiful City of York. Try the cocktails, they are superb.”
202DianeN, 17 May 2017 | Read review
“We are unable the answer questions on the rooms, we had Afternoon Tea only”
672GinaG, 11 May 2017 | Read review
“Ask for a quiet room on an upper floor”
BarbaraR58, 11 May 2017 | Read review
“Front room”
686ay_eg_ld, 9 May 2017 | Read review
5 of 5
Expedia.com
US$200* /night
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Booking.comUS$207
CancelonUS$203
getaroom.comUS$236
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*Disclaimer
Prices are for 1 room, 2 adults
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