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All reviews st giles car park walnut suite elemis toiletries afternoon tea roll top bath king room theatre royal lovely hotel city centre eggs benedict large bathroom mini bar full english comfortable bed scones bars and restaurants
Went last night for a work Christmas meal and had been sent a menu beforehand and had to submit choices a couple of weeks before, so far so normal.
French onion soup, a classic that most people are familiar with.... Not the chef apparently. French...More
Date of stay: December 2018
Thank Steve W
Response from SusanP3731, Manager at St Giles House HotelResponded 5 days ago
Dear Steve W,
I am extremely disappointed to hear your comments, as most of our guests do have a wonderful experience. I am also disappointed this was not brought to my attention sooner. Naturally we take all our guests' experiences and feedback extremely seriously. As...More
Where on earth do I start with this review? We booked one night in a superior room. Sadly, my partner's elderly mother was taken to hospital and so he went there and I went to check in. The receptionist would not let me check in!!...More
As you can see from the title we have been here before! It is the most brilliantly located hotel and has a special atmosphere and 'feel' to it. That all begins as soon as you enter and meet the reception staff who have all been...More
A beautiful hotel, very clean and well presented. The bed was comfy, the pillows felt new and the bathroom was ideal. No noise (even over the fireworks weekend!) and the bar was very nice. The staff were all perfect and breakfast was great!!
I booked the Hotel in September and told them that it was for our anniversary. Champagne and Flowers in the room for our arrival. Exceptional attentive staff and super environment. Wow wow wow. I just love the Hotel. I can't wait to come back again....More
The gated secure car park is behind the hotel, accessed via Pottergate. It is free and owned by the hotel and normally has more than sufficient spaces for each of the 24 rooms. First come first served - no reservations... More
The gated secure car park is behind the hotel, accessed via Pottergate. It is free and owned by the hotel and normally has more than sufficient spaces for each of the 24 rooms. First come first served - no reservations possible. However, it can get full if there is a function or spa party. Pay and display has to be used in Pottergate or St Giles St until a space comes free behind the hotel. Best fone the hotel before booking to check if a function is on if parking is important.