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Norwich Hotel

240 reviews
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Traveller (77)
Room & Suite (25)
Overview
  • Excellent2%
  • Very good10%
  • Average21%
  • Poor27%
  • Terrible40%
1 week ago
“Not exactly the birthday treat I was hoping for!”
7 Jan 2018
“Good breakfast but that's about it !!”
Free Internet
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Meeting Rooms
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)Write a Review
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1 - 5 of 235 reviews
Reviewed 3 days ago via mobile

I only gave it a one star rating because it won’t let me pick zero. The room was dark and dingy, the shower head fell off the wall and hit my partner in the head, the walls have no soundproofing whatsoever - we were kept...More

Thank brittxnyc
Response from Graham C, General Manager at Norwich HotelResponded 2 days ago

I am sorry you did not enjoy your stay with us, the night manager spent a lot of time trying to control other residents and to keep them quiet that night.I will ensure the maintenance team check the showers and make sure you enjoy your...More

Reviewed 1 week ago via mobile

Stayed at the hotel on Friday 9th of this month, was very dubious because of all the bad reviews. My room was large and clean, the staff were very friendly and helpful, breakfast was excellent, so overall very good value for money.

Thank Barry F
Response from Graham C, General Manager at Norwich HotelResponded 1 week ago

Thank you for your kind remarks , we try very hard to please everyone at budget prices. Graham

Reviewed 1 week ago

The bedding was clean, the staff were friendly and there was a kettle, tea, coffee and milk in the room but that's where the positives end. The radiator next to my bed gurgled all night and very difficult to adjust. There were tiles that had...More

Thank jacquiChelmsford
Response from Graham C, General Manager at Norwich HotelResponded 1 week ago

Thank you for your feed back I was pleased to see the positives , the problems will be eliminated as we strive to improve the Hotel at a reasonable price. Graham

Reviewed 3 weeks ago via mobile

I stayed here last night FML... the room well the pics will paint you a picture.. I want to reception and asked if they had a more updated room? They said that room had just been done!!! Shocked the furniture was older than me I...More

Thank Roxanne D
Response from Graham C, Manager at Norwich HotelResponded 2 weeks ago

This young lady was offered another room but she decided to stay where she was , any maintenance problems will be dealt with by the maintenace team

Reviewed 4 weeks ago via mobile

It’s got a lot of potential this place and the staff are trying the best with what they’ve got. The rooms are tired and are in need of repair. Mine smelt of smoke, I guess the previous user was hanging out of the window smoking,...More

Thank Nat-Max-Travels
Response from Graham C, Manager at Norwich HotelResponded 2 weeks ago

thank you for your comments, we do fine smokers if we catch them.

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About
Amenities
Top amenities
Free Parking
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$71 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$71 - US$97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (77)
Room & Suite (25)
Questions & Answers
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Room Tips
"Not sure. Our room faced a wall with an angled view of the car park."
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"dont go book somewhere else"
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"although close to station it is all up hill"
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"Don't think I can make any recommendations here. Hope you get a better one than mine."
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