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    Best Western Plus Oaklands Hotel

    870 reviews
    #24 of 50 Hotels in Norwich
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    89 Yarmouth Road, Norwich NR7 0HH, England
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    US$190
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    TripAdvisorUS$190
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Priceline
    US$190
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    US$190
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    Traveller (172)
    Room & Suite (70)
    Dining (21)
    Overview
    3.5
    870 reviews
    • Excellent32%
    • Very good24%
    • Average18%
    • Poor14%
    • Terrible12%
    Travellers talk about
    “black friday”(15 reviews)
    “evening meal”(28 reviews)
    “afternoon tea”(24 reviews)
    89 Yarmouth Road, Norwich NR7 0HH, England See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    3 Star accommodation
    All hotel details
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    Rooms
    2 Sep3 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (870)
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    All reviewsblack fridayevening mealafternoon teasaturday nightfull englishvenuetoasterpubs
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    1 - 5 of 867 reviews
    Reviewed 1 week ago via mobile
    Average.

    We were given this hotel as an alternate when the hotel we originally booked had overbooked. It brags of a marquee and a swimming pool. When we arrived we found the car park spaces to be very close together and hard to drive your car...More

    Thank Rhiannon-jade
    Response from Oaklands-Manager, Owner at Best Western Plus Oaklands HotelResponded yesterday

    Thanks for the honest feedback. I will review the way we promote the Annex to ensure guests understand it is separate from the main hotel and I will also pick up on your other points and see what we can do. Let me know next...More

    Reviewed 2 weeks ago
    Obissminal customer service

    After receiving great service 5 years ago I decided to treat my Dad for a belated birthday meal and OMG what a sad state of affairs. On arriving the restaurant manager Viv shot us a dirty look making us feel unwelcome and like she didn’t...More

    Thank Graham C
    Response from Oaklands-Manager, Owner at Best Western Plus Oaklands HotelResponded yesterday

    Graham first of all let me say sorry for the way you feel. Viv is an amazing member of my team and I would ask you to come back and let her show you this was not a usual experience. She has welcomed thousands of...More

    Reviewed 2 weeks ago
    £99 suite and £50 spend offer

    I thought the above offer was such a good deal, I booked it for myself and also for my mum for her birthday. My reports she had a very comfortable stay in June and we came to meet her for a meal, all was good...More

    Thank SmartDamo
    Response from Oaklands-Manager, Owner at Best Western Plus Oaklands HotelResponded yesterday

    I’m so sorry you experienced this. So often it’s the small details that make the difference. I’m glad you enjoyed the actual room. I’ll be speaking to the team to remind them of how important every part of a guests stay is. Next time you...More

    Reviewed 2 weeks ago
    Oaklands Hotel 31.07.18

    Friendly hotel with a homely feel. The staff are cheerful and make your stay an enjoyable experience. Have used this hotel a number of times and will continue to so. Excellent location for road routes.

    Review collected in partnership with Best Western
    1  Thank dannygibbons
    Response from Oaklands-Manager, Manager at Best Western Plus Oaklands HotelResponded 5 days ago

    Thank you for sharing your excellent feedback with us. We look forward to welcoming you back again real soon.

    Reviewed 2 weeks ago
    Poor service

    We booked via booking.com and deal was very good, this is the reason for booking. Checked in and receptionist asked us if we knew what room number we was staying in, told him we didn’t, anyway checked in and went to room. Very strange way...More

    Thank Louise G
    Response from Oaklands-Manager, Manager at Best Western Plus Oaklands HotelResponded 5 days ago

    Thank you for sharing your feedback with us. If you would like to discuss the issues you experienced during your stay further, please feel free to email me back.

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    About
    Amenities
    Top amenities
    Restaurant
    Room Service
    Free High Speed Internet (WiFi)
    Free Parking
    Bar/Lounge
    Breakfast included
    Hotel Amenities
    Room Service
    Wheelchair Access
    Free Parking
    Breakfast included
    Dry Cleaning
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Banquet Room
    Conference Facilities
    Non-Smoking Hotel
    Concierge
    Breakfast Available
    Things to do
    Restaurant
    Bar/Lounge
    Details
    Price range
    US$63 - US$162 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
    Details
    Price range
    US$63 - US$162 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms
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    Traveller (172)
    Room & Suite (70)
    Dining (21)
    Pool & Beach (2)
    Questions & Answers
    Ask a question
    kingfamily14
    23 September 2016|
    AnswerShow all 3 answers
    Response from Oaklands-Manager | Property representative |
    We have a range of rooms to suit every budget. We constantly refurb to keep them upto date. We are not a chain and therefor they don’t all conform to a “chain”’standard. Each room has its own character but no matter what... More
    0
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    jacekgruca
    21 September 2015|
    Answer
    Response from Oaklands-Manager | Property representative |
    Hi we don’t operate the pool anymore looking to build some nice hot tubs instead...
    0
    Votes
    Rosemary S
    22 December 2014|
    Answer
    Response from Oaklands-Manager | Property representative |
    Sorry didn’t understand but we have a full menu running Monday nights
    0
    Votes
    Room Tips
    "Don't go plenty of other choices"
    Read review
    "Don’t book"
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    "The lodges are fantastic."
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    "We were in a lodge within the hotel grounds."
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