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Best Western Plus Oaklands Hotel

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Traveller (172)
Room & Suite (70)
Dining (21)
Overview
  • Excellent32%
  • Very good24%
  • Average18%
  • Poor14%
  • Terrible12%
Travellers talk about
“black friday”(15 reviews)
“evening meal”(28 reviews)
“afternoon tea”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (870)
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867 results
Traveller rating
270
209
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106
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LanguageEnglish
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All reviewsblack fridayevening mealafternoon teasaturday nightfull englishvenuetoasterpubs
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1 - 5 of 867 reviews
Reviewed 1 week ago via mobile

We were given this hotel as an alternate when the hotel we originally booked had overbooked. It brags of a marquee and a swimming pool. When we arrived we found the car park spaces to be very close together and hard to drive your car...More

Thank Rhiannon-jade
Response from Oaklands-Manager, Owner at Best Western Plus Oaklands HotelResponded yesterday

Thanks for the honest feedback. I will review the way we promote the Annex to ensure guests understand it is separate from the main hotel and I will also pick up on your other points and see what we can do. Let me know next...More

Reviewed 2 weeks ago

After receiving great service 5 years ago I decided to treat my Dad for a belated birthday meal and OMG what a sad state of affairs. On arriving the restaurant manager Viv shot us a dirty look making us feel unwelcome and like she didn’t...More

Thank Graham C
Response from Oaklands-Manager, Owner at Best Western Plus Oaklands HotelResponded yesterday

Graham first of all let me say sorry for the way you feel. Viv is an amazing member of my team and I would ask you to come back and let her show you this was not a usual experience. She has welcomed thousands of...More

Reviewed 2 weeks ago

I thought the above offer was such a good deal, I booked it for myself and also for my mum for her birthday. My reports she had a very comfortable stay in June and we came to meet her for a meal, all was good...More

Thank SmartDamo
Response from Oaklands-Manager, Owner at Best Western Plus Oaklands HotelResponded yesterday

I’m so sorry you experienced this. So often it’s the small details that make the difference. I’m glad you enjoyed the actual room. I’ll be speaking to the team to remind them of how important every part of a guests stay is. Next time you...More

Reviewed 2 weeks ago

Friendly hotel with a homely feel. The staff are cheerful and make your stay an enjoyable experience. Have used this hotel a number of times and will continue to so. Excellent location for road routes.

Review collected in partnership with Best Western
1  Thank dannygibbons
Response from Oaklands-Manager, Manager at Best Western Plus Oaklands HotelResponded 5 days ago

Thank you for sharing your excellent feedback with us. We look forward to welcoming you back again real soon.

Reviewed 2 weeks ago

We booked via booking.com and deal was very good, this is the reason for booking. Checked in and receptionist asked us if we knew what room number we was staying in, told him we didn’t, anyway checked in and went to room. Very strange way...More

Thank Louise G
Response from Oaklands-Manager, Manager at Best Western Plus Oaklands HotelResponded 5 days ago

Thank you for sharing your feedback with us. If you would like to discuss the issues you experienced during your stay further, please feel free to email me back.

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Wheelchair Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Concierge
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$63 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (172)
Room & Suite (70)
Dining (21)
Pool & Beach (2)
Questions & Answers
Ask a question
kingfamily14
23 September 2016|
AnswerShow all 3 answers
Response from Oaklands-Manager | Property representative |
We have a range of rooms to suit every budget. We constantly refurb to keep them upto date. We are not a chain and therefor they don’t all conform to a “chain”’standard. Each room has its own character but no matter what... More
0
Votes
jacekgruca
21 September 2015|
Answer
Response from Oaklands-Manager | Property representative |
Hi we don’t operate the pool anymore looking to build some nice hot tubs instead...
0
Votes
Rosemary S
22 December 2014|
Answer
Response from Oaklands-Manager | Property representative |
Sorry didn’t understand but we have a full menu running Monday nights
0
Votes
Room Tips
"Don't go plenty of other choices"
Read review
"Don’t book"
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"The lodges are fantastic."
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"We were in a lodge within the hotel grounds."
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