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I have been in many holiday inn hotels and this was the 2nd disappointing hotel , the room was clean and met the expectation but the restaurant's food was very disappointing the fish and chips came with very dry chips and poor quality mushy peas,...More
Our room was spacious, bright and clean. The bed comfortable. The bathroom was nice but the writing on the shower had rubbed off so it was difficult to control the temperature.
We were on the ground floor near the facilities but still heard no noise...More
Response from Carla L, Guest Relations Manager at Holiday Inn NorwichResponded 14 March 2018
Thank you for choosing Holiday Inn Ipswich Road Norwich and for taking the time to provide feedback about your experience at Holiday Inn.
I would like to start by apologizing to you for any inconvenience that you faced during your stay. The issue...More
Hotel personnel walk inside the room without knocking at the door. I have paid for a night of rest and the price should include some privacy.
Also too noisy but this is on customers fault
I stay here on a weekly basis for work. Really look forward to staying.
Special thanks to Sarah on reception who knows me by name and always greets me with a smile. Perfect receptionist!
Also would like to say cheers to Junnel in the bar...More
I stayed here for business for two day and one night recently. The staff are very friendly and attentive, the rooms are great and housekeeping looks after things well.
The food is great at the hotel - my steak was not cooked correctly and when...More