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Mercure Norwich Hotel

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Room & Suite (35)
Dining (7)
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Overview
  • Excellent23%
  • Very good30%
  • Average27%
  • Poor13%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (728)
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All reviewsprivilege roomwetherspoons pubplenty of free parkingsauna and steam roomcity centreevening mealdecent sizeweekend breakfamily roomtwo night staystayed here for one nightleisure facilitiesfull englishyogurtkayleighasdafunction
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11 - 15 of 721 reviews
Reviewed 22 February 2018

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Review collected in partnership with Accorhotels.com
Reviewed 14 February 2018 via mobile

Visited as a family in the cold February month 2018. Staff are very helpful and friendly. Decor is seriously dated and this hotel requires major investment and refurbishment. No double glazing on our window. Condensation was constantly on the window. You can hear traffic, aircraft...More

Thank Ant O
Reviewed 14 February 2018

On arrival at the hotel we were greeted in an efficient manner. I would have preferred a more friendly welcome, but no grumbles. The settees in the reception area really could do with replacing. They do not give a good impression of what the rest...More

Thank Terry1054
Reviewed 12 February 2018 via mobile

Stayed here with my partner and two children. All the staff we met were very friendly - Julie at breakfast was lovely and nothing was too much trouble. We enjoyed using the pool, it is a decent size for a hotel. Lots of parking which...More

Thank meliswah
Reviewed 5 February 2018 via mobile

Stayed here with my boyfriend for 2 nights as we were going to a show at the Norwich playhouse. £150 for 2 nights with breakfast plus dinner one night and a bottle of prosecco. Reception staff were very friendly and informative. Swimming pool and spa...More

Thank Lyndsey H
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Multilingual Staff
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$88 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Norwich
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$88 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Norwich
Room types
Suites, Non-Smoking Rooms
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Traveller (88)
Room & Suite (35)
Dining (7)
Questions & Answers
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Damon L
27 November 2017|
Answer
Response from John D | Reviewed this property |
Sorry - I'm just a normal paying guest, not staff! You'll have to ask the hotel directly.
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sezco1981
28 March 2017|
AnswerShow all 4 answers
Response from Tay H | Reviewed this property |
Hi well it depends how demanding you are, i find the room and the service fine but not sure about food, remember its a 4 star budget hotel not luxury ! some people spent some times in Philippines and they expect the same... More
1
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SleepyMidlands
20 July 2016|
AnswerShow all 7 answers
Response from RANCH99 | Reviewed this property |
Foods on the hotel restaurant are expensive but it's nice we normally eat at the town there are plenty of restaurant to choose it depends what you want to eat and there's a lot of pub to choose.
0
Votes
Room Tips
"We had a family room"
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"There are no views worth speaking of !!"
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"Double check that description fits the room"
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"Does not matter - there are no views of any note. South side for us offered a good sleep."
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