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Best Western Annesley House Hotel

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Traveller (58)
Room & Suite (24)
Dining (17)
Ratings and reviews
Certificate of Excellence
  • Excellent48%
  • Very good39%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“coach house”(57 reviews)
“garden house”(22 reviews)
“city centre”(82 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
Dry Cleaning
Housekeeping
Pool
Free Airport Transportation
Fitness centre
Meeting Rooms
3 Star Hotel
View all hotel information
Location and contact
6 Newmarket Road, Norwich NR2 2LA, England
7 km to Norwich Airport
18 restaurants are within a 0.5 km radius
1.6 km from Norwich Cathedral
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (717)
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708 results
Traveller rating
339
278
69
14
8
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LanguageEnglish
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339
278
69
14
8
Show reviews that mention
All reviewscoach housegarden housecity centrenewmarket roadsingle roomseparate buildingthe main hotellovely hoteltrouser pressmain roadjacuzzi bathshort walkwater pressurewithin easy walking distancethe ground floorgood sizecomfortable bed
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1 - 5 of 708 reviews
Reviewed 5 days ago

We arrived for a single night's stay and the check-in process was performed smoothly and efficiently. We were directed to our room on the first floor. No lift, but it's an old building and the single flight of stairs wasn't too difficult even with two...More

Thank Sanx69
Response from Emily M, Manager at Best Western Annesley House HotelResponded 2 days ago

Dear Sanx69, Thank you for taking the time to leave a review regarding your most recent stay. I am so disappointed to learn of the poor experience you had in our hotel and must offer my sincere apologies. We have spoken to the Head Chef...More

Reviewed 1 week ago

Second time staying here and definitely not the last! Wonderful hotel, I absolutely could not have been more pleased, stayed for 8 nights! The room was the same room 2.5 years ago, a little wear and tear, but clean and comfortable! Housekeeping always did a...More

Thank carolemV9715ZQ
Response from Emily M, Manager at Best Western Annesley House HotelResponded 1 week ago

Dear Carole, Thank you for taking the time to leave a review regarding your most recent stay. I am so pleased to hear you enjoyed your time with us and thank you for your kind comments towards our team. I will be sure to pass...More

Reviewed 1 week ago via mobile

Visited this hotel for a gin festival weekend which didn’t happen. It was lovely so close to the centre of Norwich with car parking the staff were so nice and the room was very comfortable. My friend and I went into Norwich for several hours...More

Thank jeany1
Response from Emily M, Manager at Best Western Annesley House HotelResponded 1 week ago

Dear Jean, Thank you for taking the time to leave a review regarding your most recent stay. I am so pleased to hear you enjoyed your time with us. It was such a shame the Gin Festival was cancelled at such short notice but I...More

Reviewed 2 weeks ago

Location close to lovely Norwich but over priced on basic costs and plain restaurant. Lovely staff who deserve to be paid more for doing a great job. A tired chain in need of a new image but good for a short stayMore

1  Thank DaveThomasLeicester
Response from Emily M, Manager at Best Western Annesley House HotelResponded 1 week ago

Dear Dave, Thank you for taking the time to leave a review regarding your most recent stay. I am pleased to hear overall you enjoyed your time with us but disappointed you did not find your stay good value for money. We are currently redecorating...More

Reviewed 2 weeks ago via mobile

I love this place, room 23 is a bit of a climb but well worth it! I will ask for it again, just so big and quiet and just lovely. In the restaurant; The liver to start was just fantastic, with a nice glass of...More

Thank Thewatchfuleye
Response from Emily M, Manager at Best Western Annesley House HotelResponded 1 week ago

Dear Mr Partridge, Thank you for taking the time to leave a review regarding your most recent stay. I am thrilled to hear you enjoyed another stay with us, it is always a pleasure to have you here. Thank you for your kind comments regarding...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Norwich
#8 Romantic Hotel in Norwich
#10 Family Hotel in Norwich
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Norwich
#8 Romantic Hotel in Norwich
#10 Family Hotel in Norwich
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (24)
Dining (17)
Family and Play Areas (1)
Questions & Answers
Ask a question
Katherine1983
2 March 2018|
Answer
Response from Emily M | Property representative |
Good Afternoon Katherine, unfortunately we do not accept any pets. We do however accept guide dogs / assistance dogs as required by law.
0
Votes
Victoria P
24 September 2017|
AnswerShow all 3 answers
Response from Emily M | Property representative |
Hello, It is approximately 15 minutes walk from the hotel to Norwich Castle. Kind Regards, Emily - Duty Manager
0
Votes
cafecat81
11 September 2017|
AnswerShow all 2 answers
Response from Emily M | Property representative |
Hello, Apologies for the delayed response. Our Executive Double/Twin rooms in our Walsten House building are all fitted with a spa bath. If you wish to request a room with a spa bath, please do mention this when making a... More
1
Vote
Room Tips
"The Garden House is the quietest room."
Read review
"Front view"
Read review
"Coach House very comfortable with good sized room."
Read review
"No lift in the building we were in if this is an issue."
Read review
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