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Holiday Inn Norwich North Hotel

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374 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Fontwell, United Kingdom
Reviewed 3 days ago NEWvia mobile

The staff at this hotel are friendly and make you feel welcome. From the lovely greeting when walking into reception to the staff in the restaurant. The food is very good value for the price although the restaurant does look a little tired. Overall this was a great place to stay and I will stay here again. Although I do...

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Helpful?
Thank IRSstreets
Huntingdon, United Kingdom
Reviewed 4 days ago NEW

We have stayed in this hotel previously when visiting relatives in Norfolk. This time we had a suite. It was very spacious, with a king sized bed, sofa and another easy chair, coffee table, and a small balcony accessed through a sliding French door. Another large window on another wall made the room very light. The bathroom had both a...

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1Thank Richard T
Portsmouth, United Kingdom
Reviewed 1 week ago via mobile

Had a marvellous meal with very curtious and polite staff, a limited menu but overall very enjoyable. The rooms are comfortable with great bathrooms and it's ideally located forbthe airport, business park and taxis to the city centre.

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1Thank samj0hnst0n
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thanks for your review great to hear you enjoyed the stay. We're perfectly located for the city, the airport and for the North Norfolk coast and the BRoads National Park all accessible via a public transport network running straight past the hotel. I hope you'll stay with us again soon and thank you again for your review. Regards Bill Heath...

Reviewed 2 weeks ago

I am writing this review and I didn't even stay here. We were in the airport to catch a flight to Ecuador via Amsterdam. The problem was that we had arrived at the airport an hour before it opened! It was 3.00 am on a freezing winter morning and there was no shelter to be had anywhere. I walked to...

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1Thank David K
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thank you for your really kind review and I'm delighted you were so well looked after by our night manager. Holiday Inn is all about guest service and I think we've passed the test in helping you on such an awful night/early morning. I hope you've had an amazing holiday and that you'll use us again in the future. Regards...

Reviewed 3 weeks ago via mobile

Advertised an act and a meal. Act were on stage for 1 hour max. Food was shocking! Some plates cold some hot. Beware when they advertise the special nights. Dj is not professional and speakers kept crackling. Not what you expect for price paid

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Thank Emma W
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thank you for your review. Not sure how some plates could be cold and some hot as all of our meals go through a regeneration oven for 14 minutes and it's impossible for the plates to come out cold and they take a minimum of 15 minutes to cool hence all of our teams wearing heat gloves for service. Our...

Clacton-on-Sea, United Kingdom
Reviewed 3 weeks ago via mobile

Upgraded to an Executive King Room and it was fantastic, can't fault it. The only problem we stumbled upon was we selected 'Free parking' when booking through Booking.com. However, when we arrived we were charged for 2 nights parking. When the issue was raised, and shown that free parking was selected, was told they don't offer free parking and the...

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Thank darby4410
IHGService, Guest Relations Manager at Holiday Inn Norwich North Hotel, responded to this review

Dear darby4410, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our rooms. On the other hand, we regret to know the issues you had with our parking fee. Reviews like yours are very valuable as they enable us to target areas we need to improve on....

Christchurch, England, United Kingdom
Reviewed 4 weeks ago

We stayed here for three nights during half term and booked a family room. The building gives an impression of having recently been given a facelift on a budget - the furnishings are all new, but some of the facilities are in need of replacing, not repainting. Our room was on the third floor (only one of the two tiny...

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Thank dlc1980
IHGService, Guest Relations Manager at Holiday Inn Norwich North Hotel, responded to this review

Dear dlc1980, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. Our goal is to consistently provide superior service and accommodations but it is unfortunate your interaction with one of the staff and the maintenance level being below par prevented you from fully enjoying your time at the hotel. Please...

Edinburgh, United Kingdom
Reviewed 4 weeks ago via mobile

Walking distance is as good as it gets I'm afraid with this hotel ... to be fair the staff were very nice except the young guy ,Tom, should focus more on dealing with guests rather than sorting out computer issues . Room I was in clearly had a smoker previously. Moved 2nd night . Would explore other options to stay...

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Thank stmartindp
IHGService, Guest Relations Manager at Holiday Inn Norwich North Hotel, responded to this review

Dear stmartindp, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and I appreciate your business with us. It is nice to read that you found the hotel convenient to your needs. However, I sincerely apologize the level of service received from one of our staff and the condition of...

Northants
Reviewed 5 weeks ago

So I have stayed here on 2 separate occasions now and I have to say the staff have been great more than helpful. My only problems are that the food is a little pricy and there are some very odd choices. I tried 2 starters and found them very odd. The main meals can me a little small for the...

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1Thank Sue H
Bill H, General Manager at Holiday Inn Norwich North Hotel, responded to this review

Thanks for your review. If you're staying again please discuss any dietary requirements with us and we'll do our utmost to ensure the get the meal you'd like whilst staying with us. I hope this helps to make your next stay with us even more enjoyable. Regards Bill Heath General Manager

London, United Kingdom
Reviewed 16 February 2017 via mobile

Practical business hotel. Staff friendly. Well positioned for the airport. Breakfast good. No proper coffee at breakfast as the Starbucks faculty not open until 10. Ample parking. Bar and restaurant open in the evening - dinner menu reasonable choice - three courses and a drink for about £25.

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Thank Phil H
IHGService, Guest Relations Manager at Holiday Inn Norwich North Hotel, responded to this review

Hi Phil H, Thanks for choosing us and for posting a review. Reading through it, I am glad that you find our property and our location fit for your business needs. It is nice to know that our in house staff was able to attend to you accordingly. It makes me happy that aside from these things, our parking, bar,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Norwich-North hotel is the ideal choice if you re visiting the Norfolk Broads, Norwich city centre or attending a business meeting in Norwich. The fully air conditioned Holiday Inn Norwich-North hotel is the first choice of many guests searching Norwich hotels.Our location minutes from Norwich International Airport makes our Park, Stay & Fly package ideal for a stress free start to your trip.If it s leisure that brings you to the Holiday Inn Norwich-North hotel, you ll be spoilt for choice. Relax in our health & fitness club, visit the Norfolk Broads or explore stately homes such as Royal Sandringham, all within easy reach of our Norwich hotel. Best known for its medieval castle & stunning cathedral, Norwich city centre, (3 miles from the Holiday Inn Norwich-North hotel), has been transformed. You ll find famous stores in the Chapelfield Mall, plus countless specialist shops.If you re choosing Norwich hotels for business our helpful staff, Wi-Fi access & 7 air-conditioned meeting rooms, offer a perfect working environment. You can trust in our reputation as one of the best Norwich hotels for banqueting , to help you plan perfect events in Norwich. We also offer a fantastic programme of tribute party nights during the year. ... more   less 

Additional Information about Holiday Inn Norwich North Hotel

Address: Cromer Road Nr Amsterdam Way, Norwich NR6 6JA, England (Formerly Holiday Inn Norwich City Airport)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich
Price Range: €74 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Norwich North Hotel 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Norwich
Norwich Holiday Inn
Hotel Style:
#7 Luxury Hotel in Norwich
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Norwich North Hotel staff and other travellers.
2 questions
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Huntingdon, United Kingdom

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Questions? Get answers from Holiday Inn Norwich North Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can take an upgrade to a luxury room but the standard room was very large and bed was king size.”
 of 5 bubbles jude9999_10, 9 Feb 2017 | Read review
“Be nice to reception staff”
 of 5 bubbles 135anthonyj, 26 Jan 2017 | Read review
“Family rooms are very large and comfortable.”
 of 5 bubbles S548GQemilyh, 8 Dec 2016 | Read review
“the pull out sofas are quite small. My 7 and 8 year olds had trouble sharing so ask for a trundle”
 of 5 bubbles frequenttravelling56, 6 Nov 2016 | Read review
“Ask for the room on the top floor, their are big with plenty of light!”
 of 5 bubbles julieravazay, 1 Nov 2016 | Read review
5 of 5