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Hilton London Bankside

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2-8 Great Suffolk Street, London SE1 0UG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton London Bankside
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 1,164 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Hilton London Bankside, located on the 'Design Trail' near vibrant South Bank. Walk to Tate Modern, Borough Market and National Square from this new hotel, a historic building with a contemporary edge. This Bankside hotel features 292 modern guest rooms, each with original artwork, air-conditioning, mini-refrigerator and complimentary WiFi. Added comforts include a bathrobe, slippers and laptop-sized safe. Families will appreciate interconnecting rooms and babysitting services on request. Choose an Executive Room to access the Executive Lounge's refreshments and business services. The Presidential Suite offers a living room, dining area, kitchenette and outdoor terrace. Accessible rooms with emergency call buttons and visual alarms are also available. Sip cocktails at The Distillery, a bar with Old World charm that serves spirits, ports and liqueurs. Savor seafood, steaks and adventurous cuisine at OXBO Bankside, a lively restaurant with oak paneling and a chic design. Room service is available 24 hours a day - try the British bacon and eggs. Work out in the fitness center and swim laps in the heated fitness pool. An Art Concierge is available on weekends for tips on exploring London's art scene. Hilton London Bankside offers 1,000 sq. meters of event space, including three ballrooms and eight meeting rooms. Plan a conference for up to 750 guests, or invite loved ones to a memorable wedding reception in a Ballroom.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Centre with Internet Access
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, French, Spanish, German and 4 more
2,894Reviews127Q+A100Room tips
Traveller rating
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Popular mentions
Nmac86 wrote a review 11 Apr
London, United Kingdom1 contribution
Wasn’t what I expected view wasn’t nice smelt like cannibis on the second floor where we resided also door banging smell of food from deliveries outside doors my toilet didn’t flush properly also pubic hair on seat receptionist was rather abrupt overall not valued for money as facilities weren’t available to use
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded yesterday
Dear Nmac86, Thank you for taking the time to write a review following your recent stay with us at the Hilton London Bankside. I am disappointed to hear that we have not exceeded your expectations during this occasion. Rest assured that I have shared your feedback point by point with our Team for review and improvement. Once again, thank you for your feedback and I apologise that your stay with us was marred by these experiences. I do hope that this will not deter you from visiting us again in the future. We do hope to welcome you back again soon. Kind regards, Kim Mouflier Director of Rooms
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Chris wrote a review Sep 2020
South Queensferry, United Kingdom77 contributions29 helpful votes
+1
Hotel's Favourite
I chose the Hilton following a really positive stay during Covid at the Hilton Malta in July. I (normally) visit London fairly frequently to meet with friends after living there for 7 years. However, this year things have been very different. It was important to me to choose a hotel that would be of a high standard, in terms of comfort, location and in these times, Covid-safe measures. My stay here definitely ticked those boxes, with ease. The hotel has an excellent location, within a few minutes walk of Southwark station (Jubilee Line) and within 15 minutes of Blackfriars, London Bridge and Waterloo. Much of London is actually walkable without the use of public transport from this hotel (managed to walk all the way to Kensington!). The hotel has a number of health measures in place with regards to Covid-19. On arrival, a temperature check, masks to be worn in public spaces in line with government guidance and social distancing clearly marked - including in elevators. Rooms are marked with “Clean Stay” stickers before entering for the first time. Housekeeping will be done on request. The design of the reception area and rooms is in fitting with the local area with an urban chic vibe, which works very well. Rooms are spacious and very comfortable. Bathroom was very modern and shower was excellent. Breakfast was still a buffet, but not all is self serve. All hot food is served by chefs behind screens. This makes sense in the current climate and works well. Food was of a very good standard and is well worth including breakfast in your stay. I’d definitely recommend the Hilton London Bankside to anyone visiting London, be it for business or leisure.
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Date of stay: August 2020Trip type: Travelled solo
1 Helpful vote
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded 9 Sep 2020
Dear globaltravellerchris, Thank you for taking the time to write a review following your recent stay with us at the Hilton London Bankside. I am thrilled to read that you thoroughly enjoyed your stay and our location and hotel facilities were to your convenience. The team and I do sincerely appreciate your kind words and recommendations. We hope to welcome you back again soon. Kind Regards, Kim Mouflier Director – Rooms
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Mark S wrote a review 7 Apr
3 contributions
I checked in for one night due to having no water in my apartment. Really pleased with my choice of hotel - what a nice surprise. Receptionist really friendly, the room service guy was so nice, shower big and good water pressure and the bed was comfortable. Tip - ask for a room that doesn’t face the wall and has some view. No drama for me though
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Date of stay: April 2021Trip type: Travelled solo
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harry wrote a review 1 Apr
Stoke-on-Trent, United Kingdom2 contributions1 helpful vote
I stayed in this hotel as it was near a work interview but if your after a quick trip into the west end you will need to taxi its central but but not that central and was so pleased, service was fantastic from check in to check out and was everything I look for in a hotel which is quiet and a decent shower ( im pretty tall ). I liked the hotel that much I booked again for end of April and plan on asking my gf to marry me there
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Date of stay: March 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded 1 week ago
Dear harry1000000, Thank you for taking the time to write a review following your recent stay with us at the Hilton London Bankside. I am delighted that you enjoyed your stay with us and booked again for your special occasion at the end of April. We look forward to welcoming you and your girlfriend back. Kind Regards Kim Mouflier Director of Rooms
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Lukas wrote a review Mar 2021
2 contributions
I came to this hotel because I am moving home and the new house is not ready yet. The structure is good, the rooms clean and spacious, but I noticed that the difference is made by the staff which in my opinion is the strong point of this structure. I found them all available, empathetic and attentive to my every request. In particular Domenico from the Room Service was fantastic in the attention to detail, in the way he served me and even advised me when I had doubts about the menu. The breakfast is always abundant. Thanks to all
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip: Excellent WI-FI, top breakfast, comfortable rooms, perfect bathroom with shower
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Response from Kim Mouflier, Other at Hilton London Bankside
Responded 2 weeks ago
Dear Always_Nuts, Thank you for taking the time to review your recent stay with us at the Hilton London Bankside. I am absolutely delighted to read such positive comments about your stay and I will certainly pass it on to the entire team. We hope to have the opportunity to welcome you back again in the not too distant future. Sincerely, Kim Mouflier Director of Rooms
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PRICE RANGE
US$192 - US$452 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
292
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Frequently Asked Questions about Hilton London Bankside
Which popular attractions are close to Hilton London Bankside?
Nearby attractions include Electric Gamebox (0.2 km), Shakespeare's Globe Theatre (0.4 km), and Menier Chocolate Factory (0.5 km).
What are some of the property amenities at Hilton London Bankside?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton London Bankside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton London Bankside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Bankside?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton London Bankside?
Conveniently located restaurants include Tibita, Lord Nelson, and Baltic Restaurant & Bar.
Are there opportunities to exercise at Hilton London Bankside?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Hilton London Bankside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton London Bankside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton London Bankside?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Turkish.