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Kensington Suite Hotel

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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424 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Reviewed 30 November 2010

Got to the hotel and was wrecked tired. The guy behind the desk was very unhelpful and tried to charge us for everything including £4 to print off a page. Went upstaris and was greeted with a tiny twin room (not even a double after requesting it). Its ok just to put the head down as the location is great...

1Thank Specialk-74
Portland, Oregon
Reviewed 3 October 2010

The location is good in that it's near a Tube station and there are plenty of shops and restaurants around. However, the staff is unhelpful and rude. They reluctantly gave us towels (when it was their fault that they didn't give us enough towels). The rooms are cramped. The advertised wi-fi doesn't work. TV didn't work correctly. For the price,...

Thank highflyer2202
Brooklyn, WIsconsin
Reviewed 21 August 2010

After a full day of travel we were very happy to find our hotel. Much to our surprise (we, one single woman and one couple) found ourselves dealing with an unlwelcoming and hostile owner behind the front desk. He stood up, spread his hands across the front desk, all the while sighing as if we were causing him great distress,...

2Thank MLSBrooklyn
Toulouse, France
Reviewed 2 August 2010

This has got to be by far the worst hotel I have ever stayed in. The room given to my partner and I was Room 34, which can only be described as smaller than a rabbit hutch. The room was dirty, small, badly designed and equipped. 1, Toe nail found on desk next to phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 2, Fully equipped kitchenette =...

1Thank Dajtay
Toronto, Canada
Reviewed 20 June 2010

Background: final night of a three week trip to UK. Everywhere we stayed was booked ahead and pre-paid. This was our only bad experience. First off, we were told breakfast was 7:30 to 10:30 in the morning. I will return to this point. Upon registering, we only received the magnetic key entry--nothing else. We deposited our luggage in our room....

2Thank quilter60
Madrid, Spain
Reviewed 1 May 2010

firstly the rate at which I got it was cheap - i booked it on the hotels own website so got a much cheaper rate of £30 per night. i called the reservation agents 2 days before my arrival and confirmed my accommodation. Location: about 5 minutes walk from the Shepherds bush station - although it took me over 30...

Thank Oglocks
Reviewed 15 April 2010

I booked this on late rooms . com as it was the cheepest.( You certainly get what you pay for.) I'd booked as was attending a conference nearby , had an early start and the hotel was the only thing | had to pay for. When I said the address to the taxi driver - he just laughed and said...

1Thank Daisycakes_10
Reviewed 9 April 2010

We went to take my daughter to London for the weekend to see the sights. This hotel was good value, and not a bad location as it was 5 minutes walk from Shephards Bush tube. The room was small, shower not great and walls really thin - we could hear all conversations in the rooms next door. But, we weren't...

Thank CT2503
Reviewed 5 April 2010

the staff on the desk were very happy to help and friendly, room was very clean and just what is needed to have a comfortable stay, the breakfast area was nice and clean and 2 young ladies were constantly keeping the continental breakfast bar topped up. We will definitely be returning to this hotel again this year with our son.

Thank julie09Manchester
Swansea, UK
Reviewed 22 March 2010

We booked a triple room at this hotel but never got to stay there. A couple of days ago we were contacted to say it was double booked........we were booked in over the Easter period so it has not been easy to find alternative accomodation. Not sure how we came to be double booked or why it took 3 weeks...

1Thank Annime

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07/05/2017 08/05/2017
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  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
  • Paid Wifi
  • Paid Internet
  • Breakfast included

Additional Information about Kensington Suite Hotel

Address: 128 Holland Road, London W14 8BD, England
Region: United Kingdom > England > London
Price Range: €67 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kensington Suite Hotel 3*
Number of rooms: 40
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Also Known As:
Kensington Hotel London
Hotel Kensington Suite
Kensington Suite London
Kensington Suite Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Kensington Suite Hotel staff and other travellers.
6 questions
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2 months ago

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Questions? Get answers from Kensington Suite Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back will be much quieter”
Cookee1969, 27 Feb 2017 | Read review
“Ask for a quiet room that away from the road.”
Ducknzzz, 12 Feb 2017 | Read review
“Room 32 has twin beds with sink kettle microwave and fridge. The room was next to the lift but this did not cause any issues”
74janetteh, 2 Jan 2017 | Read review
“Avoid room 13.......”
449melvynr, 24 Oct 2016 | Read review
“Don't stay in the mould infested basement”
stevef772, 5 Oct 2016 | Read review
5 of 5
US$96* /night
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Prices are for 1 room, 2 adults
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