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Park Plaza County Hall London

7,865 reviews
#234 of 1,081 Hotels in London
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Traveller (2149)
Room & Suite (1064)
Dining (121)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“waterloo station”(696 reviews)
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Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,865)Write a Review
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3,580
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All reviewswaterloo stationlondon eyebig benstudio roomsouth bankthe sofa bedthe penthousekitchen areasmall kitchenettebirthday cardwestminster abbeynespresso machineexcellent locationmini baran upgradefantastic hotelbooked this hotel
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1,921 - 1,925 of 6,260 reviews
Reviewed 6 April 2016

I was given a voucher for Mother's Day for afternoon tea at the Park Plazza and was extremely disappointed by the whole experience. We were shown to a dark corner booth of the bar and were surrounded by tourists and children with backpacks - not...More

Thank maggi42
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 9 April 2016

Dear maggi42, Thank you for your email. I was very disappointed to read your comments, and would like to discuss further so if you could please contact me at dnorth@pphe.com I would really appreciate it. Kind regards Daniel North Guest relations manager

Reviewed 6 April 2016

stayed here for one night - were given free upgrade to very nice room with large windows, nice view, small kitchenette, lounge area etc - nice and quiet and bed comfortable with great bathroom (walk in shower and separate tub). Hotel also has nice bar...More

Thank Hady F
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 9 April 2016

Dear Hady F, Thank you for your email. It was a pleasure to read your 5 star review, and I was very pleased to see that you enjoyed all aspects of your stay and our location. Thank you for taking the time to leave your...More

Reviewed 5 April 2016

The room was small on US standards We had 3 in the room and the executive studio was just big enough Rooms are modern and well maintained. We had a tea pot, nesspresso maker sink and very small fridge Wifi is slow Plenty of eat...More

Review collected in partnership with Park Plaza Hotels
Thank Marylouise B
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 6 April 2016

Dear Marylouise B, Thank you for your review. It's always a pleasure to see a 5 star review, and even more so that you enjoyed your stay with us. From all of the team we look forward to seeing you again in the near future,...More

Reviewed 5 April 2016

This hotel is fine the staff are nice and they try hard and if you want a mediocre Experience of 4 star London this is the place for you, however if you want a real experience go across the road and pay the extra £50...More

Review collected in partnership with Park Plaza Hotels
Thank Charlotte M
Response from PPCHLondon, Front Office Manager at Park Plaza County Hall LondonResponded 24 April 2016

Dear CHarlotte M Thank you for your review. I am sorry for the disappointment and would love to hear some further information about your disappointment. If you would be so kind as to let me know on bwerb@pphe.com that would be greatly appreciated. Kind Regards...More

Reviewed 5 April 2016

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Review collected in partnership with Park Plaza Hotels
Thank Michael S
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 6 April 2016

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$191 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#51 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#174 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$191 - US$358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#51 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#174 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2149)
Room & Suite (1064)
Dining (121)
Pool & Beach (2)
Amenities (77)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
Questions & Answers
Ask a question
hayley010387
21 February 2018|
AnswerShow all 4 answers
Response from BDR416 | Reviewed this property |
Nearest car park is about 10 mins walk and is £45 for an overnight stay plus you will need to pay the Congestion Charge if travelling during the week
1
Vote
AlicexMx
14 February 2018|
AnswerShow all 6 answers
Response from Twin-friendly | Reviewed this property |
it is a buffet breakfast with the traditional English breakfast, there are pastries, fruit, toast, cheese etc.. there is plenty of choice to cater for everyone's needs.....the only problem is that the seating area is small... More
1
Vote
AlicexMx
11 February 2018|
AnswerShow all 3 answers
Response from Ivana B | Reviewed this property |
Everything is walkable, depending on how well in shape you are :)
0
Votes
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12345638
Room Tips
"Rooms on floor 12 and above"
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"Try to get a room with a view of the London Eye."
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"Ask for view of London Eye, any floor from 10 up"
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"room 1128 had a good view of London Eye"
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