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Park Plaza County Hall London

Travellers' Choice award winner
#186 of 1,077 Hotels in London
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6,479 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza County Hall London
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Showing 5,188: English reviews
Seattle, Washington
Reviewed 4 June 2015

We had a long layover in London and stayed here. I chose this hotel because of previous review. Our room had a view of the inside restaurant, no joke. My wife and I couldn't get a king bed. All this with a tiny room for $500! Never again.

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Helpful?
Thank Brandon B
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Brandon B Thank you for your review. We are sorry to read that you were disappointed with the room allocated for you. The majority of our superior rooms are in fact internal facing, however we do have a few with natural daylight. I am disappointed we were not made aware of this, in order to change the room to...

U.S.
Reviewed 3 June 2015

This hotel is not located in a romantic old town area, but those areas are easily reached. It is very close to the London Eye, the river, a short walk across the river to Westminster Abbey, convenient enough to a metro stop (Waterloo) with 3 different lines passing through, and a train station. So it's a pretty good base for...

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Helpful?
Thank Eric R
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Eric R Thank you for your TA contribution. The team and I are so happy to see you enjoyed your time with us while traveling through London. Our location as mentioned is perfectly located on the Southbank, a short walk from all of the major London tourist sites. We look forward to seeing you again next time. Kind Regards...

Newcastle, New South Wales, Australia
Reviewed 3 June 2015

We arrived too early to check in (8am) but they were happy to store our bags while we explored. My first interaction was with a male staff member who didnt assist us greatly. He didnt provide us with a map or give us directions when asking for a sweater retailer (london is till freezing in june!). We explored the area...

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Helpful?
Thank Lauren A
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Dear Lauren M Thank you for another great 5 star review! We are thrilled to read about your stay with us and Claudio was over the moon to have a positive impact on your stay. We hope to see you again when your travels bring you back to London. Kind Regards Bradley Werb Guest Relations Manager

London, United Kingdom
Reviewed 3 June 2015

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Thank Leon M
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Folkestone, United Kingdom
Reviewed 1 June 2015

My partner booked this hotel as a birthday weekend treat - and the experience was really nice. Not only was the room spacious, clean and comfortable but the staff were so warm and friendly on our arrival. Some really personal touches for a hotel that might easily slip into the "big and impersonal" category - a balloon cartoon drawn on...

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1Thank Martin G
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Martin G, I am so glad that you chose to spend your birthday at our hotel and that we were able to exceed your expectations. The team is passionate about individualized customer service so reviews like yours really mean a lot to us. Thank you so much and hope to welcome you back very soon. Kind regards, Tiffany Rosheuvel...

Truro, United Kingdom
Reviewed 31 May 2015

This was our second stay at Park Plaza County Hall and we could not have had a better hotel experience this time round! All of the staff that we met were first class when it came to customer service - from the lovely Angela at check in, to the friendly doormen and hard working housekeeping ladies. The studio room was...

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Thank applepip67
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear applepip67, It is so nice to hear that you liked your stay even more the second time. We are thrilled with your positive comments, and you made Angela's day by mentioning her! Hope to welcome you and the family back very soon. Warm regards, Tiffany Rosheuvel Front of House Manager

Ashover
Reviewed 31 May 2015

Just returned from this hotel and really enjoyed it. The studios are a really good size, plenty of room for four and despite the location, are really quiet at night. The London Eye is a minutes walk away. We will most definitely be back.

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Helpful?
Thank ClaireH95
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear ClaireH95, Thank you so much for your five star feedback! We are passionate about making sure that our guests love their stay, so we were so happy to read your positive review and about your plan to return. Thank you again and hope to see you very soon. Tiffany Rosheuvel Front of House Manager

Williston, North Dakota
Reviewed 31 May 2015

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Thank ginger228
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Gower Peninsula, United Kingdom
Reviewed 31 May 2015 via mobile

Use this place a lot. It's always friendly, great rooms with plenty of space, especially if you get a free upgrade & less pretentious than its neighbour - Westminster bridge park plaza - usually cheaper as well. Breakfasts are great, but personally I'd skip the bar - loads of better local pubs & much cheaper.

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Thank Martin C
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Martin C, Thank you so much for your loyalty and for your lovely review. We're really pleased to hear that you appreciate the friendly atmosphere of our hotel. Looking forward to welcoming you back again soon! Tiffany Rosheuvel Front of House Manager

Reviewed 30 May 2015

I stayed here to get ready for my wedding. We were 3 in a studio and on the day itself, 7 including the cameraman, hairdresser and makeup lady. The studio was spacious and the 2 beds were in different parts of the room. The staff had decorated my room to wish me luck for the wedding. I also got a...

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Helpful?
Thank Val S
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review

Val S Thank you for your wonderful review. The entire team were so thrilled that you chose us on your important wedding night and we loved seeing you in that dress! We hope to see you again soon, maybe even for your 1st anniversary. Kind Regards Bradley Werb Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: €117 - €409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#7 Green Hotel in London
#44 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#142 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for an upper floor room away from the noise of the restaurant.”
 of 5 bubbles Blatch_and_Netty, 6 Dec 2016 | Read review
“901 faced the London Eye”
  • Room 901 Studio
 of 5 bubbles ronniebs, 1 Dec 2016 | Read review
“For a good view, pick a room that faces the London Eye.”
 of 5 bubbles 751toma, 29 Nov 2016 | Read review
“We had a higher room, north facing which offered great views of the river, Big Ben and the London Eye”
 of 5 bubbles V1CC16, 28 Nov 2016 | Read review
“Ask for view of the Thames”
 of 5 bubbles Ang088, 27 Nov 2016 | Read review
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