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Park Plaza County Hall London

Travellers' Choice award winner
#211 of 1,080 Hotels in London
GreenLeadersGold level
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6,671 Reviews from our TripAdvisor Community

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Showing 5,329: English reviews
Singapore
Reviewed 21 July 2015

Stayed 2 nights at this hotel. Staffs were all very helpful and friendly except the cafe. Modern & comfortable hotel with very good size room. London Eye is right across the street with Underground nearby. Definitely will stay here again when visiting London.

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Helpful?
Thank chiuyen
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear chiuyen, Thank you for your review. I'm glad to see that you appreciated the location, rooms, and team but am concerned with your feedback about the café staff. Please contact me with more information so I can investigate it further: ppchgrm@pphe.com Kind regards, Tiffany Front of House Manager

leeds
Reviewed 20 July 2015

This could have been a different submission but right now its very positive. We booked a stay through Last Minute.com with a room with a view and paid that price, when we got there we were already talking about an upgrade but they offered to show us the room we had booked so we looked, room was a nice family...

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Helpful?
Thank dicko2000
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear dicko2000, Thank you for taking your time to write us a review. I'm very glad to see that you found the Penthouse good value for money, the views really are amazing. We are definitely a kid friendly hotel and love taking care of families, I hope we get to welcome you and yours back soon. Kind regards, Tiffany Front...

ningbo
Reviewed 20 July 2015

Review collected in partnership with Park Plaza Hotels
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Thank liyingw
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Reviewed 19 July 2015 via mobile

Only stayed for one night but wanted to stay for a week. Staff were lovely and we were told we would be upgraded to a larger room on the top floor which we were so pleased about. Room was fantastic, very large and modern with a separate living area from the bedroom with amazing views of the city. The breakfast...

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Helpful?
Thank S161995
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear S161995, Thank you for your amazing five star review. Feedback like yours makes us so proud. We hope we can welcome you back for a week next time! Kind regards, Tiffany

Huddersfield
Reviewed 19 July 2015

I often stay here for business trips & am never disappointed. 14th floor is particularly special! Friendly staff; beautifully clean & nicely presented rooms, comfortable beds & Elemis toiletries. My favourite hotel in London.

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Helpful?
Thank MisJoules
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear MisJoules, Thank you for your perfect review. We are so pleased to be your favourite hotel! See you soon! Tiffany Front of House Manager

Winnipeg, Canada
Reviewed 19 July 2015

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Wendy H
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Basingstoke, United Kingdom
Reviewed 19 July 2015 via mobile

We stayed here on a Saturday night as we were visiting London to celebrate my friends birthday. The hotel staff made our stay very special with balloons in our room and a birthday card signed from all the staff as well as a birthday message on our window! Perfect location for waterloo and seeing the sites, Would definitely recommend staying...

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Helpful?
Thank steliz13
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear steliz13, Thank you so much for taking your time to leave us such a positive review. We really pride ourselves on delivering exceptional customer service so your feedback makes us really happy. I'm glad we were able to help make your friend's birthday extra special, and I hope we have the chance to welcome you all back in the...

jamconlu
Reviewed 19 July 2015 via mobile

Park Plaza County Hall London What a treat !! This hotel is located near Waterloo station just a stone throw from Big Ben and the Houses of Parliament. We arrived early to the Park Plaza on a gorgeous sunny morning with open arms from the reception staff . It was just a treat. The receptionist Frederica was so kind and...

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Helpful?
Thank jamconlu
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear jamconlu, Thank you so much for your lovely review. Especially taking the time to remember Federica's name and mention it, you made her very proud! I hope we have the opportunity to welcome you and your wife back soon. Kind regards, Tiffany Front of House Manager

Dublin, Ireland
Reviewed 19 July 2015 via mobile

I stayed on the Park plaza Westminister with a friend in December and so booked this hotel for my family stay as it has Executive studio rooms that were suitable for families. I was so disappointed at our stay here. The hotel has no space. Reception, lifts, breakfast area and rooms are all tiny. So different to its sister hotel...

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2Thank Nicola C
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Nicola C, I am very concerned by your review. Please contact me directly with your dates of stay and room number so I can investigate this thoroughly: ppchgrm@pphe.com Thank you, Tiffany Front of House Manager

Cayman
Reviewed 19 July 2015 via mobile

Hotel is in a great location. South Bank and 5 minutes from the London Eye. 15 minutes and you are across Westminster Bridge and the Houses of Parliament and WestMinster Abbey are on your doorstep. The hotel is clean and the junior suites are great for those traveling with kids. This is a very busy hotel. Lifts are slow and...

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Helpful?
Thank Nicola A
PPCHLondon, Front Office Manager at Park Plaza County Hall London, responded to this review

Dear Nicola A, Thank you for taking the time to write us a review. Very happy you appreciated our kid-friendly atmosphere and our fantastic location. We hope to see you again soon! Kind regards, Tiffany Front of House Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
L'Italiano
L'Italiano
Cuisines: Italian, Pizza, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 

Additional Information about Park Plaza County Hall London

Address: 1 Addington Street, London SE1 7RY, England
Region: United Kingdom > England > London
Price Range: €151 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza
Hotel Style:
#7 Green Hotel in London
#48 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#158 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza County Hall London staff and other travellers.
79 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a higher floor room over looking the London Eye”
  • The hotel had decorated the room with balloons and Happy Birthday messages on the windows and mi
 of 5 bubbles Fudge_George, 21 Jan 2017 | Read review
“There were lifts to all floors. I have no idea if there were any quieter areas but I was not aware of any noise.”
 of 5 bubbles fialcross, 16 Jan 2017 | Read review
“Don't go for the base level rooms!”
 of 5 bubbles NickW1974, 5 Jan 2017 | Read review
“When checking in during winter, check that your room has heating”
 of 5 bubbles marydX3993ZK, 31 Dec 2016 | Read review
“Family Suite”
 of 5 bubbles disneygeek31, 29 Dec 2016 | Read review
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