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Park Plaza County Hall London

7,859 reviews
#237 of 1,081 Hotels in London
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Traveller (2144)
Room & Suite (1061)
Dining (121)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“waterloo station”(696 reviews)
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Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,859)Write a Review
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3,577
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538
209
133
Show reviews that mention
All reviewswaterloo stationlondon eyebig benstudio roomsouth bankthe sofa bedthe penthousekitchen areasmall kitchenettebirthday cardwestminster abbeynespresso machineexcellent locationmini baran upgradefantastic hotelbooked this hotel
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1,881 - 1,885 of 6,255 reviews
Reviewed 17 April 2016

Excellent central location, smart hotel but the customer service was superb. Will I be back when in London? Absolutely yes! I was even able to check in early (when most can't even be bothered even looking and default position is no!) The price paid was...More

Thank SlawitJMS
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 20 April 2016

Dear SlawitJMS, Thank you for your review. The team were thrilled to see how much you enjoyed your stay with us, and even more happy that you were very satisfied with the customer service levels. Thank you for taking the time to leave your feedback,...More

Reviewed 16 April 2016

I can't thank the reservations team enough for doing their best to help out with my double booking! Flavio and your team get *****'s The hotel is perfectly located for us and the facilities are great. If you are going to the O2 for a...More

Thank Horizontalstream
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 19 April 2016

Dear Horizontalstream, Thank you for your review. Reservations were especially thrilled to see how much you enjoyed your stay with us, and I couldn't agree more about the perfect way to get to the O2. Thank you once again for taking the time to leave...More

Reviewed 16 April 2016 via mobile

I booked this hotel through last minute.com and must say I was incredibly disappointed with the room I was allocated. I'd booked a 'Superior' room and when I viewed the room it was tiny and facing out onto an office building. I went back to...More

Thank Trixie1
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 19 April 2016

Dear v, Thank you for your review. I was very disappointed to read your review, and would like the opportunity to discuss further. If you could please contact me at dnorth@pphe.com I would really appreciate it. Kind regards Daniel North Guest relations manager

Reviewed 14 April 2016

This hotel is excellent, the staff are just so helpful, the food is wonderful. We stayed in a one room penthouse which was beautiful, clean, spacious and had everything that you could need in one placeMore

Review collected in partnership with Park Plaza Hotels
Thank 124sandiea
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 19 April 2016

Dear 124sandiea, Thank you for your review. The team were so happy to read you positive comments, and were delighted to see how much you enjoyed your stay with us, and we would like to thank you for leaving the 5 star review, and look...More

Reviewed 14 April 2016

Great location. Staff are very attentive and have excellent customer service. The rooms are a good size and have a well equipped kitchen, with high quality crockery etc. The hotel is clean and on an evening the staff checked your key card prior to allowing...More

Review collected in partnership with Park Plaza Hotels
1  Thank G6791JMclaireh
Response from PPCHLondon, Guest Relations Manager at Park Plaza County Hall LondonResponded 19 April 2016

Dear G6791JMclaireh, Thank you for your review. It is always a pleasure to read a 5 star review, and even more so to see that you thoroughly enjoyed your stay with us. From all the team thank you for taking the time to leave your...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Minibar
Things to do
Bar/Lounge
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$193 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#52 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#174 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$193 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in London
#52 Spa Hotel in London
#80 Family Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#174 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2144)
Room & Suite (1061)
Dining (121)
Pool & Beach (2)
Amenities (77)
Family and Play Areas (10)
Business Centre & Event Rooms (2)
Nearby
Southbank
Big time attractions such as the London Eye and a
thriving theatre scene (compliments of the National
Theatre and the Young Vic) are but a few of the
reasons that Southbank is such a collectively
cherished part of town. With plenty of family friendly
activities and venues lined up along a pedestrianized
river bank between Westminster Bridge and Waterloo
Bridge, visitors can always expect a casual and
...More
Questions & Answers
Ask a question
AlicexMx
14 February 2018|
AnswerShow all 6 answers
Response from Twin-friendly | Reviewed this property |
it is a buffet breakfast with the traditional English breakfast, there are pastries, fruit, toast, cheese etc.. there is plenty of choice to cater for everyone's needs.....the only problem is that the seating area is small... More
1
Vote
AlicexMx
11 February 2018|
AnswerShow all 3 answers
Response from Ivana B | Reviewed this property |
Everything is walkable, depending on how well in shape you are :)
0
Votes
AlicexMx
9 February 2018|
AnswerShow all 6 answers
Response from John C | Reviewed this property |
Sorry, cannot help you there as we travelled by rail. Why not phone the hotel, they are very helpful?
1
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12345637
Room Tips
"Try to get a room with a view of the London Eye."
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"Ask for view of London Eye, any floor from 10 up"
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"room 1128 had a good view of London Eye"
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"Our executive room was amazing"
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