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First of all parking is complimentary for onsite paying guests but I found the car park to be very small given the size of the hotel.
I booked a double room through booking.com and it was £56 for the night. I thought I’d be able...More
I had the misfortune to stay here recently for 2 nights with my wife and two children, as part of a larger group of relatives attending a local event. The check-in process was efficient, the room was clean, the beds and the breakfast were adequate,...More
2 Thank pastamastaUK
Response from IHGService, Public Relations Manager at Holiday Inn Express London - Golders Green NorthResponded 25 February 2018
Thank you for taking time to leave us a candid review about Holiday Inn Express London - Golders Green (A406) UK. I recognize your stay was not 100% satisfactory.
IHG values your experience with our hotels as a member of the IHG Rewards...More
A scroll through the reviews should beg the question why there are so many poor reviews. Having just stayed there for three nights, I am not surprised. How this hotel warrants three stars is mighty puzzling.
It is difficult to know where to begin. In...More
1 Thank frank s
Response from IHGService, Guest Relations Manager at Holiday Inn Express London - Golders Green NorthResponded 12 February 2018
Hi frank s,
I realize that you have many options when it comes to lodging and I appreciate you choosing our property.
I regret that your recent visit did not come out to be a success because of the condition of the room, television, and...More
Overall a very pleasant stay but spoilt my managers arrogance. He was the only staff member who didn't greet us with a smile or friendly talk every time we came into contact. All other members friendly with a smile. Also manager very rude at check...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express London - Golders Green NorthResponded 11 February 2018
Thanks for choosing us and for leaving a review. I'm happy that you found our rooms clean. I'm also glad that you found one of our staff commendable.
On the other hand, it is unfortunate that you were not able to fully enjoy...More
Modern hotel, nicely situated near public transport. Very helpful and pleasant staff. Provides a basic Kosher breakfast if requested. Some minor problems with the rooms, but was quickly dealt with. Good.More
Response from Nirmala L, Manager at Holiday Inn Express London - Golders Green NorthResponded 29 March 2018
Thank you for your time leaving us with a beautiful 4 star review regarding your stay. We are glad to know that you had a pleasant time is our hotel.
Thank you once again.
We look forward to see you very soon in...More