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Fraser Suites Queens Gate

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#423 of 1,089 Hotels in London
Certificate of Excellence
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Fraser Suites Queens Gate
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513 Reviews from our TripAdvisor Community

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There are newer reviews for Fraser Suites Queens Gate
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Showing 404: English reviews
Perth, Australia
Reviewed 3 weeks ago

We were a family group travelling and booked 3 x 1-bed studio apartments. Wow great idea we all had our own space but this also allowed us to gather for dinner at ease when required (it was winter after all). Access to laundry was a bonus after a month on the road.

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Helpful?
Thank KDD07
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear KDD07, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bobby B - General Manager

Reviewed 3 weeks ago via mobile

The Good : Attractive, nicely decorated apartments with nice new contemporary fixtures and fittings . Very nice bathroom and kitchenette. Very responsive front desk who attended to all my queries quickly and politely. Nice common areas with lovely little bar/ reception room. Always lovely and warm with round the clock central heating and air conditioning. Also good location a couple...

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Helpful?
1Thank African T
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Guest, We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please do not hesitate to contact me directly if I can be of any assistance and I am sure...

Reviewed 3 weeks ago via mobile

Strongly recomended. Everything was great. We arrived before checkin hour and our suite was already prepared. The underground is near a five minutes walk. The museums and hyde park were also at 5 minutes walk. We will repeat for sure. The people were very kind.

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Helpful?
Thank Paula B
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Paula B, Thank you for your kind comments., it means a lot. We will let the staff know that you were pleased with their service. We hope to welcome you back again soon! Sincerely, Bobby B - General Manager

Gillingham, United Kingdom
Reviewed 4 weeks ago

My boyfriend and I spent two lovely nights at the Fraser Suites. They are perfectly located to explore London and offer a nice little bit of luxury when you get back to rest. The rooms are absolutely lovely and I would highly recommend staying here.

Review collected in partnership with Frasers Hospitality
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Helpful?
Thank pamelarM3818AB
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear pamelarM3818AB, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you and your boyfriend again very soon. Sincerely, Bobby B - General Manager

Hong Kong, China
Reviewed 14 February 2017 via mobile

Everything is fine with this kind of apartment service hotel. Except that the water for shower is really no good! Either too cold or too boiling hot! We had been staying at this hotel for 10 nights and we had suffered the boiling hot shower water with no improvements or whatsoever!

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Helpful?
1Thank cacinew
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Cacinew, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please accept our sincerely apology for the inconvenience that you had to face, I can confirm that we do not have any problem in regards to water temperature at...

Singapore, Singapore
Reviewed 6 February 2017

My family and I have a very comfortable stay in Frasers Queens during the cold winter. The room was cosy and we have a great sleep each night. The room has all that you need. The front desk was extremely attentive and prompt in looking into the shower issues during our stay. I must thank the front desk for their...

Review collected in partnership with Frasers Hospitality
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Helpful?
1Thank LILY T
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Lily T, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please do not hesitate to contact me directly on your next visit. We look forward to welcoming back. Sincerely, Bobby B - General Manager

Manila, Philippines
Reviewed 6 January 2017

My wife and I stayed in this small yet nice hotel for four nights over the Christmas period. While there was no housekeeping services on the Christmas Day, hotel staff were very helpful satisfying our various needs. The front office manager VJ served us well. The hotel is located in a nice area and close to public transport.

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Helpful?
Thank nanbao_trip
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Thank you so much about leaving a review about your recent stay with us! We are glad you enjoyed our apartments and we hope to see you soon in the near future. Kind regards, B Borislavova

Pittsburgh, Pennsylvania
Reviewed 5 January 2017

Stayed here for four nights after Christmas. We had two rooms - one 1 bedroom room and one 2 bedroom room. We had stayed here before two years ago and returned because our first stay was very good. A few years ago, I had not a single complaint about the hotel. It seems like in the intervening two years standards...

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Helpful?
1Thank TravelingYinzer
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Guest, Thank you for the lovely review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B Borislavova

Singapore, Singapore
Reviewed 3 January 2017

Stayed at Queens Gate in Nov 2016. I had booked and paid in advance for a 2 bedroom apartment. Upon my arrival, I was told I would be 'upgraded' to adjoining deluxe rooms, whatever that meant! As it was late in the evening, we agreed but when I was shown the room, I highlighted to the reception that there must...

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Helpful?
1Thank Corinasong
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, B Borislavova

London, United Kingdom
Reviewed 2 January 2017 via mobile

We spent two nights here with our young children. The room was freezing and we had to repeatedly call the reception for them to turn the heating on from the control panel. The front of house staff were unhelpful and acted like it was our fault! We repeatedly asked to speak to the manager who wasn't around. The rooms are...

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Helpful?
1Thank Fnatmen
Bobby B, General Manager at Fraser Suites Queens Gate, responded to this review

Dear Guest, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please do not hesitate to contact me directly on your next visit. We look forward to welcoming back. Sincerely, B Borislavova

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Fraser Suites Queens Gate has chic Studios and One-Two bedroom apartments with kitchenettes and a laundry facility. The Natural History Museum, Knightsbridge stores and the V&A Museum are close by. Every apartment has stylish decor, with a seating and dining area. Features include cable TV and Free wireless broadband. A kitchenette in each accommodation is equipped with a fridge, microwave, utensils and tea/coffee making facilities. There is a daily housekeeping service and weekly linen changes with l'Occitane toiletries. The facilities at Fraser Suites Queens include 24-hour Reception with concierge services, a lobby Bar, breakfast lounge, secluded outdoor terrace, buiness centre with iPads, a meeting room with natural daylight and a state of the art Gym. The Royal Albert Hall, Harrods and Hyde Park can be reached with a 10-minute walk. Gloucester Road Tube Station is across the road and has a direct link to Heathrow Airport via the Piccadilly Line. ... more   less 

Additional Information about Fraser Suites Queens Gate

Address: 39B Queen's Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: €180 - €315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Suites Queens Gate 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fraser Place Queens Gate Hotel London
Fraser Place Queens Gate London
Fraser Suites Queens Gate London
Hotel Style:
#276 Family Hotel in London
#290 Romantic Hotel in London
#291 Luxury Hotel in London
#303 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Queens Gate staff and other travellers.
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Questions? Get answers from Fraser Suites Queens Gate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing to add. ”
 of 5 bubbles 208khadijah, 13 Mar 2017 | Read review
“Choose the ground floor room or elevator access floor room seems better.”
 of 5 bubbles Marlosa1995, 8 Mar 2017 | Read review
“higher floors reasonably quiet”
 of 5 bubbles U1682JNchristineg, 7 Mar 2017 | Read review
“Not 401 unless possibly a single traveller, but check the drains!”
 of 5 bubbles ScotsTraveller60, 6 Mar 2017 | Read review
“Try to get the very top floor. We heard people walking around above our room quite clearly. Very annoying.”
 of 5 bubbles henryj310, 3 Mar 2017 | Read review
5 of 5