Helga was one of the most polite and professional persons in the floor she help as with kind of request ! Was amazing experience and the food incredible thank you very much looking forward to come again !
We celebrated our two years anniversary (and 11yrs relationship) at the place we got married. So nice to be back for this staycation. The team went all out and had the room beautifully decorated with rose petals, candles and messages from the hotel. The hotel itself was all decorated in Pink to support fight against Breast cancer. I think the best part of the stay was being recognised by the staff (having been the first gay couple to get married there!) and acknowledged by others when visiting the different outlets. Thank you Shangri-La London for looking after us.
We are well travelled and have stayed in many top hotels all over the world, however we have never experienced true hospitality, warmth and homeliness such as Shangri-La London gave to us. I had heard how good it was from others but you have to experience it for yourself. This hotel comes into its own from the minute you walk through the gates. “Our home is your home, whatever we can do to make your holiday comfortable we will do”. No request is too much for them and we had more than our fair share of challenges to offer them. The rooms are luxurious with lovely features. To not to mention their panoramic views!! It’s a dream! You are literally sleeping in the clouds. Our room was a corner room With the Tower Bridge views, we felt like in heaven!! Also, in bathroom there was a bathtub overlooking the Tower Bridge and skyline!! The entire hotel is just like in a fairytale…. I can say that the breakfast buffet was one of the best ones and Vincent was always trying to find us a table with a view, as the restaurant has amazing views overlooking the Tower Bridge and Canary Wharf In the evening we went to Ting restaurant which was super delicious with amazing service. One of the best things the hotel offers were these amazing night views from the fine dining area. For starters We had amazing oysters, tuna tataki and pâté and everything was paired with our favourite champagne . For the mains we went for shrimps (so delicious) and the meat. On the second day we had in Ting restaurant the festive afternoon tea! This is a must visit when in London even if you are not staying in the hotel, as it was so special with skyline, special thanks to Jing who served us with an excellent food. Shangri-La is always trying to surprise their guests so at the window they wrote Enjoy in the clouds and a big bouquet. Just wow!!! As the hotel have the highest infinity pool in London we opted twice for it. An incredible experience!! What can I say? The best hotel ever, Shangri-La London can’t be explained, it should be experienced.…
Great service by ANBU , amazing views of london, nice food and cocktails + is located in a building by Renzo Piano and is in the 52 floor if I don’t remember wrong. Highly recommend to come solo or with friends
Incredible views, lovely drinks, extremely good service by our server ANBU. Of course as expected the dinks are expensive but you do pay for the experience as a whole and the views. Regardless, the service is exceptional.
Amazing atmosphere and very helpful staff. In particular, Anbu, who was there to help us whenever we needed it. The place itself has perfect lighting and amazing views of the London skyline, we will be back!
Excellent service from booking the room to the end of our stay. I booked a room and was planning to propose to my partner, I contacted the hotel shortly after booking to ask them to make it a more personal and special occasion, they were more than happy to offer me a room upgrade and add decorations to the room, I paid extra for this but was well worth it in the end. We had in room dining for breakfast in the morning, we ordered using the tablet in the room and was very was to do, the food is fantastic. I would definitely recommend staying here.
What a fantastic short experience I had at the Shangri La At the Shard! Big shout out to Sonia (Guest Relations Supervisor) that went above and beyond all my expectations! Thanks a lot for everything!!
We had the most lovely afternoon having afternoon tea, The service was exquisite, Freddy in particular made our time even more special. The food was superb and well worth the price and the view was just spectacular!
Jing was absolutely excellent and surpassed every expectation 10 fold! The food was outstanding. A well curated menu with a brilliant atmosphere! 100%. A beautiful setting for an even better meal - will be back soon. Seemed great for couples and families alike.