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The Sumner Hotel

1,431 reviews
#337 of 1,081 Hotels in London
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Traveller (216)
Room & Suite (241)
Dining (17)
Overview
  • Excellent63%
  • Very good31%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“marble arch”(164 reviews)
“oxford street”(157 reviews)
“hyde park”(139 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Dry Cleaning
4.0 Star Hotel
All hotel details
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Reviews (1,431)Write a Review
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Traveller rating
784
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22
7
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LanguageEnglish
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784
361
50
22
7
Show reviews that mention
All reviewsmarble archoxford streethyde parksmall hotelboutique hotelbreakfast roomquiet streetsitting roombaked beansbasement roomby london standardsinternet accesslounge areathe ground floorexcellent locationcentral locationbreakfast was included
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1 - 5 of 1,224 reviews
Reviewed 2 days ago

Imagine a Premier Inn, only with a room half the size, and this is it. Nothing to criticise, but nothing to rave about either. The key advantage is the location, close to Marble Arch, and at an affordable price. No tea making facilities in the...More

Thank avermes
Reviewed 2 days ago

The hotel boasts "only first class service in first class way". Reality is self praise is no praise. "Rooms are designer decorated....luxuriously appointed" is a gross exaggeration. They also omit to mention sound travels through paper thin bedroom walls; creaky floor boards mean you can...More

Thank blakep378
Reviewed 3 weeks ago

The location was great. Very convenient to the tube and near a ton of shops and restaurants (a lot of Lebanese food if you like it!). That said, the place was a little ragged and run down. The furniture and bed were a little weather...More

Thank BradyH250
Response from Sikander B, Manager at The Sumner HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to write a review about the hotel . We are glad that you liked the location. It is definitely convenient with The Marble Arch and The Oxford Street just around the corner with all shops and restaurants...More

Reviewed 4 weeks ago

The location of the hotel is very good , 2 minutes walk from Oxford Street. The rooms were very small but clean. We had difficulties with the carrying of our luggage because the lift is not at the same level with the rooms so we...More

Thank Marios P
Response from Sikander B, Manager at The Sumner HotelResponded 1 week ago

Dear Guest, Thank you for your time in sharing your experience of your stay. Indeed the location is beautiful, with Marble Arch and Oxford Street just around the corner. We are sorry to know the difficulty you had with carrying your luggage to your room...More

Reviewed 4 weeks ago

I stayed here for work, it is in a good location with plenty of pubs and restaurants nearby. There is a nice lounge to relax in with comfy sofas which is a nice touch. The pricing was very good but this was booked through my...More

Thank Romsparkle
Response from Sikander B, Manager at The Sumner HotelResponded 1 week ago

Dear Guest, Thank you for reviewing The Sumner Hotel on tripadvisor. We are pleased to know you enjoyed your stay with us and thank you for finding the lounge area to be very comfortable and relaxing and for also appreciating the location of the hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$175 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Romantic Hotel in London
#117 Business Hotel in London
#240 Luxury Hotel in London
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$175 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Romantic Hotel in London
#117 Business Hotel in London
#240 Luxury Hotel in London
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (216)
Room & Suite (241)
Dining (17)
Amenities (11)
Business Centre & Event Rooms (1)
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
Questions & Answers
Ask a question
ssanathkumar
12 June 2017|
AnswerShow all 2 answers
Response from Lucas T | Reviewed this property |
Yes, they will deliver your luggage to your room.
1
Vote
ssanathkumar
12 June 2017|
AnswerShow all 4 answers
Response from PAWSFOURTHOUGHT | Reviewed this property |
Yes, as above but getting to some rooms involves going up short flights of stairs.
0
Votes
Carol P
17 February 2017|
Answer
Response from rdeanr | Reviewed this property |
They have a service that they will arrange for you. It's really handy and cheaper than taking a taxi.
0
Votes
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Room Tips
"Try somewhere else!"
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"If you are looking for more privacy and more spacious rooms then this may not be your first choice"
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"All rooms we have stayed in seemed to be. Dry similar"
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"we always ask for 208 which is at the back and very quiet and peacful"
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