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Pacific Hotel

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1 room 2 adults 0 children
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Pacific Hotel
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178 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Winterborne Whitechurch, United Kingdom
Reviewed yesterday NEWvia mobile

Excellent location for Paddington Station and Heathrow Express. The bed was comfortable and the hotel was clean. Nick and his friendly, efficient staff looked after me very well. I found it excellent value.

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Helpful?
Thank Robert L
Tel Aviv District, Israel
Reviewed 1 week ago via mobile

This hotel is filthy, the lift does not work and when it does it takes 1 person at a time. The bathrooms are disgusting and you are not likely to get hot water. It's cheap for a reason - go elsewhere, anywhere, I promise you will thank me for not booking this one.

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1Thank CT12017
Reviewed 11 December 2016 via mobile

Never ever stay here! I travelled from Milton Keynes with my husband 2 young boys and a baby to be told I hadn't booked a room (I called to confirm 2 days before and had a confirmation email!) I booked through booking.com who I've called to complain and make sure the hotel don't take a no show fee out of...

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1Thank Amber N
DanieleAmici, Guest Relations Manager at Pacific Hotel, responded to this review

Dear Amber N, Thank you very much for your review, we take customer comments very seriously. I am terribly sorry to hear that you had to go through such a terrible experience and that your weekend was ruined. I would like to hear more about this so that I can investigate further and I would like to offer you a...

Alcamo, Italy
Reviewed 22 October 2016 via mobile

Nothing was good in the hotel : starting from staff , room and breakfast .. actually it only has a good position next to the tube . But the worse thing was that they charged me twice : once by cash , second time they took money from my account leaving me on 96€ minus and having to pay then...

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4Thank mesman84
Dublin, Ireland
Reviewed 18 October 2016

Listed as advetised on their website is toiletries, & Tea & Coffee in room, NONE in my room, 2 hand towels as shower towels, I had to go to the reception for a hair dryer, I am aware this is a very budgeted/low cost ( hotel ! ) , When I approached the gentleman on the reception and challenged him...

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Thank Susan K
Province of Florence, Italy
Reviewed 30 September 2016

Nothing can be as Pacific Hotel: you pay for a large family room with view on the city and what you get? Un underground little room, with view on a well, bad smell, humidity everywhere and the wardrobe which is a deposit for dirty blankets... But this is not the end: during breakfast, if you ask extra tee, they'll just...

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Thank mircomitch2015
Reviewed 28 September 2016

To start with the positives: The location was good and the reception was alright. As for the rest of the place... As I walked into my room, there were dirty towels on the floor and some of the previous guests of that room's stuff left in there. The entire room was dirty and clearly hadn't been cleaned; there weren't even...

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Thank Max K
Lymington, United Kingdom
Reviewed 12 September 2016

Stayed for only one night, but will most definitely stay again on our next visit. Booked for such a small price for a double room. Cooked breakfast included which was lovely. Ample toast and cooked well. The breakfast room was lovely. Clean and tidy light roomy with lovely ladies serving. Booking in was easy and we were able to leave...

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Thank Angela C
Reviewed 7 September 2016 via mobile

absolutely awful. my girlfriend paid £212 for 3 nights for a getaway for us in London. Upon arrival, we were greeted by a rude man behind the desk who was adamant we had not paid, despite the email and proof we had given him. After about 20 minutes, he then told us we had paid for the room, which we...

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Thank Lily L
Reviewed 28 August 2016 via mobile

Ok, the only positive thing is the location. All the rest is just horrible: dirty room, beds, people at the reception, breakfast... This is some machine for making money out of poor tourists. I highly recommend to stay out of this hotel, especially if you're travelling with children.

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Helpful?
Thank ougee1

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Amenities

Highlights
  • Breakfast included
  • Free Internet
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included

Additional Information about Pacific Hotel

Address: 108 Sussex Gardens | Hyde Park, London W2 1UA, England
Region: United Kingdom > England > London
Price Range: €57 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pacific Hotel 3*
Number of rooms: 32
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Also Known As:
Pacific Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Hotel staff and other travellers.
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Questions? Get answers from Pacific Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not go unless you're animal from farm (as for pets is not good)”
 of 5 bubbles mircomitch2015, 30 Sep 2016 | Read review
“Lots of stairs unfortunately but we were underground with window so fairly quiet room 20.”
 of 5 bubbles AngelaC877, 12 Sep 2016 | Read review
“top floor family room”
 of 5 bubbles chrisom927, 1 Jun 2016 | Read review
“within walking distance to the tube - great location - central to London and all the sights.”
 of 5 bubbles BarbiH419, 28 Nov 2015 | Read review
“Ask for a room that does not face the main road - it was very noisy. Was so tired though that I slept right through most of it.”
 of 5 bubbles DebbyW7, 20 Nov 2015 | Read review
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