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The Rockwell

651 reviews
#336 of 1,077 Hotels in London
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Traveller (112)
Room & Suite (284)
Dining (27)
Overview
  • Excellent46%
  • Very good36%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“cromwell road”(33 reviews)
“earls court”(41 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (651)Write a Review
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All reviewscromwell roadearls courtsuperior single roomwhite company toiletriesgarden roomminute walksmall hotelbusy roadvictoria and albert museumnatural history museumsouth kensingtonshower cubiclecooked breakfastlondon hotellarge roomtube stationthe hotel is clean
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1 - 5 of 535 reviews
Reviewed 4 days ago

We got the garden suite with a smoking area in our private terrace. Great hotel and helpful staff. Area is very accessible along Cromwell. Near the Train station in Earl’s Court. Price is reasonable although it may be high for ordinary traveller. The smoking area...More

Thank Michael228
Response from TheRockwell, Front Office Manager at The RockwellResponded yesterday

Many thanks for your review and your appreciation of the garden. Kind regards, Roxana Rotaru

Reviewed 4 days ago via mobile

This is a sleek comfortable hotel located just a quick walk from the Earl's Court Underground station, in a neighborhood full of enticing restaurants. The front desk staff was cheerful and helpful, and our room was well-appointed with amenities. Very comfortable bed! This is a...More

Thank Clavillazo
Response from TheRockwell, Front Office Manager at The RockwellResponded yesterday

Many thanks for your review. We are always happy when someone says they like the staff. Kind regards, Roxana Rotaru

Reviewed 3 weeks ago via mobile

This is now my favourite business and leisure hotel in London. It's reasonably priced. The rooms are good and comfortable. The location is great - 5 mins walk from Earl's Court underground station - and the service is uniformly excellent. The breakfast is rather good...More

Thank RobertMintonTaylor
Response from TheRockwell, Front Office Manager at The RockwellResponded yesterday

Many thanks for your great review. We hope to welcome you back soon. Glad you enjoyed the breakfast1 Kind regards, Roxana Rotaru

Reviewed 6 December 2017 via mobile

I stayed here last month for the second time and stayed in a mezzanine suite (105). Although the hotel overall is very nice, has friendly staff and a relaxed atmosphere I still feel like it has room for improvement. Pros: The suite contained a bedroom...More

Thank HevIves
Response from TheRockwell, Front Office Manager at The RockwellResponded 5 weeks ago

Many thanks for your review. We are sorry that there were so many minor issues at the hotel during your stay. We hope to welcome you back soon. Please tell the reception staff of any complaints you may have and we will be happy to...More

Reviewed 5 December 2017

Reception welcoming and efficient. Room large for London hotel. Very comfortable bed. Good bathroom. Very good meal in the evening, but breakfast a little disappointing because all pre-cooked and bacon was dry. However, I will definitely be staying there again

Thank Eric B
Response from TheRockwell, Front Office Manager at The RockwellResponded 5 weeks ago

Many thanks for your review. We are happy that you liked the hotel and will make sure our bacon is up to scratch next time. Kind regards, Roxana Rotaru

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$113 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#228 Business Hotel in London
#234 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$113 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#228 Business Hotel in London
#234 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (112)
Room & Suite (284)
Dining (27)
Hotel & Grounds (135)
Bathroom (13)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
tessa2555
HI Gabraelle - have just read your review of The Rockwell Hotel - may I say that I think you had a lucky escape in moving rooms - I stayed in that lower ground floor bedroom at the end of July with a work colleague, and at 1am on our last night, we were awoken to find a man crawling across the floor! He took off with my Apple laptop, iPad, Louis Vuitton handbag and wallet and all contents - the total of which was quite a considerable sum of money - the police thought the security was sadly lacking - the fencing round the hotel garden was very low with many useful 'stepstools' conveniently placed to assist escape by the burglar - the night manager was obviously not watching the CCTV which very clearly showed the burglar looking round the hotel garden for around 10 minutes before coming to our room! Management have been very unhelpful and have offered me only around a third of the total of my belongings in compensation!
29 August 2017|
Answer
Response from Gabraelle L | Reviewed this property |
Hi Tessa! I am so sorry that happened to you. We were checking in as the police were there reviewing the video. The front desk tried to keep everything quiet but now my speculations are confirmed. The handyman for the... More
1
Vote
Karmen Y
21 August 2017|
AnswerShow all 2 answers
Response from Karen A | Reviewed this property |
I stayed at the Rockwell in 2015 and I too am allergic to feathers. The hotel was totally helpful and all feathers were removed from my room. We had a wonderful stay there. It's very conveniently placed
0
Votes
Wtraveler2017
4 June 2017|
AnswerShow all 3 answers
Response from John H | Reviewed this property |
No but there are 2 laundrettes within 5 mins of the hotel.
1
Vote
Room Tips
"If you want a quiet room, just ask. They have some very quiet rooms."
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"Even the rooms facing the street are reasonably quiet with good insulation and double glazing"
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"Get a room with a bigger bed"
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"Highest Floor Possible as with Most Hotels"
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