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Brook Green Hotel

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Traveller (202)
Room & Suite (70)
Dining (15)
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Overview
  • Excellent59%
  • Very good29%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (371)
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Traveller rating
178
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16
7
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LanguageEnglish
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178
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16
7
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1 - 5 of 324 reviews
Reviewed 6 days ago via mobile

Stayed here with my daughter to attend the Korean pop band gig Monsta X at the Apollo theatre. Staff were helpful and friendly and facilities were great. Lovely breakfast set us up for a busy day. I loved the original architectural features and the stay...More

Thank Elizabeth B
Response from Matt N, General Manager at Brook Green HotelResponded 6 days ago

Hi Elizabeth Thank you for choosing to stay with us and thanks for the great review! I hope you enjoyed the show. As you know, the Apollo is only a few minutes walk away, so I hope there's another gig on soon that takes you're...More

Reviewed 2 weeks ago

Stayed here last year while at Chelsea Flower Show and really liked it so we booked again for this year ....... what a difference, not as clean as it used to be, surly staff at breakfast, poor drainage in the toilet sink,xpelair didn't work in...More

1  Thank mollycatScotland
Response from General M, General Manager at Brook Green HotelResponded 1 week ago

Hi mollycatScotland Thank you for coming back. Although it's not great to hear that your visit was not as expected, I'm very grateful that you would take the time to leave us some feedback. If you have the time and inclination it would be great...More

Reviewed 30 April 2018 via mobile

We stayed here for 1 night whilst attending a concert at the Hammersmith Apollo in a smiths feature room. The room itself was a great size with more than adequate facilities and a fantastic bathroom and the biggest bath I have ever seen in a...More

2  Thank twickersWestSussex
Response from General M, Manager at Brook Green HotelResponded 1 May 2018

Hi twickersWestSussex, Thank you for choosing to stay with us and also taking the time to post your feedback! We are glad that your overall experience was good with us. Rest assured we have taken on board what you have said and will address these...More

Reviewed 28 April 2018

We checked in early afternoon and was allocated a room on the 4th floor and as my wife has mobility problems i asked if we could have a room on a lower floor but was told no as that was the room allocated to us....More

Thank allan2952
Response from Matt N, General Manager at Brook Green HotelResponded 30 April 2018

Hi allan2952, Thankyou for choosing to stay with us and taking the time out to post a review. We are deeply saddened to hear to about your overalll experience with us. I can say that with full confidence all the issues you encountered have now...More

Reviewed 25 April 2018 via mobile

Friendly staff catered for our every need, and the food was delicious, fresh seasonal veg, beautiful rich, flavoursome steak pie, dessert was just the icing on the cake, apple and rhubarb crumble with ice cream and custard! This was delicious I wish I had room...More

Thank Emma B
Response from General M, Manager at Brook Green HotelResponded 1 May 2018

Hi Emma B, Thank you for taking the time to post your review, it is very much appreciated. The team and i are extremely delighted that you had such a lovely dining experience with us! Look forward to seeing you next time you visit London....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$177 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Business Hotel in London
#125 Family Hotel in London
#147 Romantic Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$177 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#107 Business Hotel in London
#125 Family Hotel in London
#147 Romantic Hotel in London
Room types
Non-Smoking Rooms
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Traveller (202)
Room & Suite (70)
Dining (15)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
jmc0821
25 February 2017|
AnswerShow all 7 answers
Response from Jayne B | Reviewed this property |
Yes there is a menu, lots of choice, cooked breakfast, eggs Benedict's with salmon, which I had and was delicious. Also you can help yourself to cereal, bread/toast jam, fruit juice, etc.
1
Vote
gillian p
31 August 2015|
AnswerShow all 6 answers
Response from molly057 | Reviewed this property |
Sorry only just saw your question ... We used just park and paid £10 for 48 hours in a private driveway just around the corner from the hotel
0
Votes
Flubetti
30 June 2015|
Answer
Response from General M | Property representative |
There is no gym at the hotel. However there is a gym 2 minutes walk away that does a day pass for £6. Hope that helps!
0
Votes
Room Tips
"ask for lower floor as there are no lifts and it is a long way up to top floor"
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"Top floor for amazing view"
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"Room 9 very nice overlooking the park."
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"all rooms are great"
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