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Shaftesbury Hyde Park International

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#317 of 1,089 Hotels in London
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1 room 2 adults 0 children
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Shaftesbury Hyde Park International
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1,486 Reviews from our TripAdvisor Community

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Showing 1,212: English reviews
Connecticut
Reviewed 29 May 2013

I love the Bayswater area of London for its diversity and vibrancy. This hotel is located right in the heart of the area with easy access to two tube stops (Queensway and Bayswater), multiple bus routes along Bayswater Road, Kensington Gardens just across Bayswater Road, and Hyde Park in one direction and Notting Hill Gate and Portobello Road shopping in...

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Helpful?
1Thank Rymerglass
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Thank you for staying at Shaftesbury Hyde Park International. Our wish is to make your stay memorable in every way. Your comments provide us with the information we need to maintain our high level of service ,and will be shared among our staff. Looking forward to serve you once again in a near future, feel more than free to contact...

Dublin, Ireland
Reviewed 28 May 2013

I chose this hotel on price and location even though there were some horror stories on trip advisor about people being asked to move to sister hotels at check in. I emailed in advance to ensure I would be staying in this hotel as it was important to be as a solo traveller to know where I am going. The...

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1Thank annemccoy
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest thank you so much for your feedback. For us is very important to know how our guest's feel,so we can improve our services . Our entire team is working very hard to achieve higher percentage of guest satisfaction at all levels. We will pass on your feedback to the rest of the team & your feedback will act...

Almada, Portugal
Reviewed 28 May 2013

The Location was great, near to Portobelo Market and Hyde Park! Taking a walk on the neighborhood was so nice! The hotel are very cosy and clean! The people are nice and the service good. The rooms are very nice, very confort and cosy. The breakfast was good, too!

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Helpful?
Thank NadiaSoraiaSantos
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest thank you so much for your positive feedback. For us is very important to know how our guest's feel, as our entire team is working very hard to achieve higher percentage of guest satisfaction at all levels. We will pass on your feedback to the rest of the team & your motivating & encouraging feedback will act as...

Calgary, Alberta, Canada
Reviewed 26 May 2013

My friends booked two rooms, paying in full, through hotel.com. One room for them and one for myself. Unfortunately they had to cancel the reservations as my friend had a medical emergency and was told by doctors in France to go home a.s.a.p.. They gave slightly less than 24 hours notice to cancel their rooms, but could not get any...

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2Thank Dawn B
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Thank you for the review and for the time and effort taken to write the review. Please accept my apologies for the inconvenience that the service has caused you. Please be advised we have taken the feedback seriously and are working out with the Housekeeping department manager of the hotel to tackle the issue. Could you please be kind enough...

Glasgow, United Kingdom
Reviewed 22 May 2013

Booked a "deluxe Double Room" but were allocated the smallest room we have ever stayed in. The bed was NOT a double bed (there was not even enough room for the pillows). It was jammed up against the window (view of brick walls). This left only enough room for us to get past each other by standing sideways (we are...

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1Thank holidaytrish
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the Shaftesbury Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. I request you to please give us another opportunity to serve in future. Kind Regards Gourav Gupta

Adelaide, Australia
Reviewed 19 May 2013

I stayed here for 3 nights alone and the room was clean but very small. With a tiny window and low lighting it felt quite claustrophobic. I think with 2 people it would have been too small. There was no bench space or shelves anywhere to put anything like toiletries etc. There was constant work noise coming from outside, and...

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Thank gina z
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, We thank you for the feedback. I would like to request you to give us another opportunity to arrange bigger room for you. Please let me know about your future visit to do the arrangement. We are looking forward to welcome you back in the near future. Kind Regards Gourav Gupta

Ipswich, United Kingdom
Reviewed 17 May 2013

There is no way that this hotel should have a five star rating. The general appearance of the hotel is tatty and there is a total lack of care and attention. The door man and lady at reception couldn't care less if we were there or not and hardly acknowledged us. The room was clean but very small and not...

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1Thank rebetwi
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for choosing the ShaftesburyHyde Park for your recent visit to London. I will certainly look into your comments in regards to staff & I will do the needful. However, I request you to please give us another opportunity to serve you & change your opinion about us. Kind Regards Gourav Gupta

Tirana, Albania
Reviewed 15 May 2013

The right Location to visit London (saves you time and money) Good Price Small bed and room for two persons Nicely furnished and renovated Clean Well informed and helpful with the London Tours Free Internet Very nice and welcoming staff. Especially the rescepsion lady named Georgiana was friendly and very helpful.

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Thank Astor77
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, We thank you for your lovely comments, I would like to insist we indeed have room with different size & I would like to offer you on your future visit. We hope you will be back soon and for assistance in booking your future stay please write to me dm.ship@shaftesburyhotels.com Kind Regards Gourav Gupta

Norway
Reviewed 15 May 2013

I booked this hotel because the hotels we normally use were full. Never again. And let me first say that I'm not usually one to complain, so you don't think "what a nagging old #&%#¤" :) Here are just a few of the reasons: we had booked a so-called club room that was supposed to be "better", but the first...

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Thank Mariann H
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Park Grand London Hyde Park. Your business is very important to us and we value your feedback. I request you to give us another opening to serve and change your opinion about us. Please write to me when your plan your trip to London,...

Mumbai (Bombay), India
Reviewed 13 May 2013

I stayed here with my parents in April, 2012. Our room was luxurious and very clean. The beds were very comfortable. Our room had a loft connected via a stairway. There was an LCD TV. The service was good. We had to call housekeeping only a couple of times for minor things and their response was quick and efficient. The...

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Helpful?
Thank Vic3200
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, Many thanks for sharing your very kind feedback. I am delighted to hear how much you enjoyed your stay with us. I will pass on your feedback to the rest of the team and we look forward to welcoming you back soon again. Kind Regards, Mandar Dhage

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available

Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Region: United Kingdom > England > London
Price Range: €108 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Hyde Park International 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London
Hotel Style:
#229 Luxury Hotel in London
#254 Business Hotel in London
#351 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Shaftesbury Hyde Park International staff and other travellers.
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Perth, Australia
1 month ago
Tel Aviv District, Israel
1 month ago
Southampton, United Kingdom
1 month ago

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Questions? Get answers from Shaftesbury Hyde Park International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club rooms are bigger with bath and fridge. Rooms at back are quieter.”
 of 5 bubbles 186254John_B, 15 Mar 2017 | Read review
“maybe a back room might be quieter.”
 of 5 bubbles daftdevondave, 19 Jan 2017 | Read review
“Front rooms likely to be noisy - Club? rooms are larger but cost more”
 of 5 bubbles retiredcouple705, 19 Dec 2016 | Read review
“Club~good price but really small. Would be tough with 2 people. Loved having a window on the front of the hotel”
 of 5 bubbles jojo5757, 12 Dec 2016 | Read review
“Choose a Club Room not overlooking the street.”
 of 5 bubbles 3017S, 8 Dec 2016 | Read review
5 of 5