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We arrive at a different nearby hotel, with the familiar; "you can have your room, but... we can send you to our sister hotel.... so we ended up here. The location is good, the reception staff did a pretty good job of tending to our...More
The first room we were assigned was very small, but luckily we were able to exchange for a slightly larger room, thanks to John at the front desk. He was very accommodating and looked after us well. The location is excellent, a short walk to...More
I booked three rooms for a 25th anniversary. That wasn’t automatically clear to the staff due to the central booking system they use but when they found out they made a nice display of rose petals and wine between towels folded in a heart shape....More
A brilliant hotel. Great location on the edge of Hyde Park (10 min walk through park to Kensington Palace). Near Bayswater tube. Local shops and restaurants nearby - just walk up to Kensington/Notting Hill. Maria on reception was friendly. Young guy on the bar, was...More
Response from Ei C, Manager at Shaftesbury Hyde Park InternationalResponded 6 days ago
Thank you for sharing your valuable feedback for your recent stay at Shaftesbury Hyde Park International.
I am very delighted to learn that our team was able to provide you memorable and pleasant experiences during your stay.
I have shared your valuable feedback...More
Great staff, helpful and accommodating.
Nice, central location that's close to two tube stations.
Lots of restaurants, fast food places and grocery stores near.
Only caveat is that the rooms are a bit smaller (but that's expected with London hotels) and a tall person might...More
Response from Ei C, Manager at Shaftesbury Hyde Park InternationalResponded 1 week ago
I was so pleased to learn that you enjoyed your time at Shaftesbury Hyde Park International and we appreciate taking the time to let us know.
It is pleasure to host you and the team and I look forward to welcoming you back...More