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Excelsior Hotel London

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Traveller (136)
Room & Suite (227)
Dining (1)
Overview
  • Excellent12%
  • Very good23%
  • Average27%
  • Poor15%
  • Terrible23%
Travellers talk about
AMENITIES
Free Wifi
Non-Smoking Rooms
Free Parking
Breakfast included
Pool
Restaurant
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (488)
There are newer reviews for Excelsior Hotel London
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All reviewsclose to kings crossbudget hotela stones throwquiet areaexcellent locationtubewardrobeeuston
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11 - 15 of 366 reviews
Reviewed 31 January 2018

an exciting weekend ruined by an inadequate hotel!! 2 bed apartment booked for family of 5 for 2 nights. arrived, apartment not safe we are told,so we were given 2 double bedrooms up on the top floor. we did not want to be split up...More

Thank Fay491
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 11 February 2018

Thank you for staying with us Fay, and thank you for taking the time to leave a review. Feedback is very important to us, as this helps us improve our services. We are sorry that we fell short of your expectations on this occasion, but...More

Reviewed 29 January 2018 via mobile

Never stayed in a worst hotel in my life. I paid a good price via a booking site and maybe that was held against me. The room was in a basement with a view to a garage foundation. The en-suite bathroom had a sink with...More

Thank yorkshirebhoy
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 11 February 2018

Thank you for staying with us and thank you for your review. All feedback is important to us, as this helps us improve our services to all our guests. We are sorry that we fell short of your expectations on this occasion. We strive to...More

Reviewed 29 January 2018

I stayed there with my GF for 3 nights, the accomodation is pretty much how it is described on booking's site. Major issues : - there was a small hole in the window, which I filled with a sock. (room 67) - those type of...More

Thank liviu_jivan
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 11 February 2018

Thank you for staying with us, and for taking the time to write such a clear review. We value and appreciate all feedback which helps us improve our services to all our guests. We are glad that you enjoyed your stay with us and that...More

Reviewed 25 January 2018 via mobile

The title says it all. My student accommodation was better than this. 4 broken lights out of 5 in the room. Has a bed and about 2 foot on one side. A sink accessible from the bed itself. Not big enough for 2.More

Thank Glen B
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 11 February 2018

Thank you for staying with us Glen, and thank you for taking the time to write a review. All feedback is important to us, as this helps us improve our services to all our guests. We are sorry that we fell short of your expectations,...More

Reviewed 9 January 2018 via mobile

Crew are very kindly and despite all shortcomings of the hotel, they try to be helpful. Wi-Fi is a disaster. No lifts. Rooms are too small and bathrooms smell very bad. Stairs are too small and you can not carry your luggage easily.More

Thank edarxiyavli
Response from Mr Patrick P, Guest Relations Manager at Excelsior Hotel LondonResponded 11 February 2018

Thank you for staying with us and for the time to write your review. All feedback is important to us, as this helps us improve our services to all our guests. All the room sizes are clearly displayed on our website, and the size of...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$82 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (136)
Room & Suite (227)
Dining (1)
Pool & Beach (1)
Amenities (13)
Business Centre & Event Rooms (1)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
Questions & Answers
Ask a question
archna14
20 June 2017|
AnswerShow all 5 answers
Response from theorganicfarmer | Reviewed this property |
no there doesnt appear to be a lift there
0
Votes
Jayceebee31
15 June 2016|
AnswerShow all 5 answers
Response from Farhan A | Reviewed this property |
Hi JCB. Bathroom and shower was ok. I would avoid room with sharing shower. The hotel hold luggage for small fee. I used citymapper app, it helped me getting around London easily.
0
Votes
Room Tips
"I have no suggestions"
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"Don't bother choose a different hotel, don't trust booking.com"
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"Avoid room 67 or at least check the window before accepting to check-in"
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"there is no light so if you're on the upper floors you need to be able to take your luggage up and down..."
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