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Hotel Cafe Royal

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Traveller (1667)
Room & Suite (523)
Videos (1)
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About

#7 of 1,130 hotels in London
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Combining architectural heritage with contemporary design, Hotel Cafe Royal is a modern grand hotel in the heart of London's West End between Mayfair and Soho. The hotel features 159 guestrooms and suites have been created in a contemporary yet refined style. Two-Michelin starred Alex Dilling at Hotel Café Royal flips the switch on gastronomic French cuisine in an intimate 34 seat dining room. The Green Bar is the perfect place to relax and unwind with a cocktail. The award-winning traditional afternoon tea service is served in the ornately gilded Grill Room (established 1865) is the place to indulge in a glamorous setting. Cakes & Bubbles, fronting vibrant Regent Street, is a dessert and Champagne experience by the legendary Spanish Pastry Chef Albert Adrià. The Gallery at the heart of the hotel serves contemporary twists on Mediterranean classics. To complete the experience, the wellbeing centre, Akasha Holistic Wellbeing, is an urban retreat spanning over 1,200 sqm featuring an 18m pool, sauna, steam room, Jacuzzi and gym and offers a range of treatments and classes.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Hammam
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
Iron
Refrigerator
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Russian, Italian
2,453Reviews25Q+A100Room tips

Reviews
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Voyage06352345338 wrote a review 15 Apr
1 contribution
Overall Experience: The Hotel Cafe Royal was our family's favorite part of spring break! Hands down the best hotel in London. Every detail was sheer perfection, from the welcome champs, and resting room, to helping us plan fun activities, recommending amazing dining options, and showering our family with kindness. In particular, Mr. Pearson went out of his way to make sure we had an amazing spring break. The Green Room Bar made our little one a special mocktail (off the menu) and made her feel like a superstar. Our experience blew us away. We are beyond grateful to all the Hotel Cafe Royal staff for making our trip a core memory. Accommodations: The room (jr. suite) was spacious, clean, and perfectly suited for a family of 3. The bathrooms were large, and the tub was great for our child. Amenities: The spa was amazing and the family times were convenient and sufficient. Food: Breakfast - We all loved breakfast! There were a lot of options, and everyone was extremely kind!
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Date of stay: April 2024
Value
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Location
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Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded yesterday
Wow! What a fantastic review, thank you so much for choosing Hotel Cafe Royal as your London home during spring break. It means so much to us that you took the time to write about your stay and thank you for mentioning Pearson and his wonderful service. We hope to have the opportunity to welcome you and your lovely family back to stay with us again soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mazinka wrote a review Mar 2024
Geneva, Switzerland5 contributions
+1
Hotel's Favourite
I actually stayed at the Café Royal in May 2022. I know it's taken me 2 years to write this review, and unfortunately, I cannot select a date later than April 2023. Despite the time, I vividly remember my amazing stay at the Café Royal. It all happened on the 14th of April, 2022. I spent 2 nights there and honestly had such a relaxing time. First of all, their amenities! Do you know that they gave us so much food and champagne that we did not need to order dinner after this? My picture is not giving the amenities we got justice, but just know that not everything was captured! I had the best massage that lulled me right back to sleep, then returned to my room to enjoy a nice bubble bath - something I usually never do. However, their bathroom setting was so inviting, I had to give it a try. Their English breakfast was good; I had it twice but with different styles of eggs, if I remember correctly. What stood out the most was their extremely cute and original 'chausson aux pommes'! It was shaped like an apple!! Like, what!? I had an amazing stay, and the receptionists and the guest service team, in general, were extremely nice and welcoming! Looking forward to staying there again soon!
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Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 2 weeks ago
Dear Maz, How wonderful to hear from you! It is incredibly heart-warming to know that even after almost 2 years, you have created long lasting memories to take with you. The team will be delighted to hear that you appreciated our welcome amenities and enjoyed such a wonderful breakfast. We sincerely look forward to welcoming you back for your next visit soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DeekinBlooz wrote a review 10 Apr
Greenwood Village, Colorado5 contributions
This was our second stay at this magnificent hotel! Many thanks to Renè Castillo at the concierge desk for setting up dinners at the Monkey and Me Thai restaurant and Il Barro Tuscan Bistro, and to Abel in the Green Bar! Both of these gentlemen are class acts!
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 6 days ago
Dear DeekinBlooz, Thank you for taking the time to write about your recent visit to Hotel Cafe Royal, your comments regarding Rene and Abel were a pleasure to read and very much appreciated. We hope to have the opportunity to welcome you back to stay with us again very soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BigNose wrote a review 8 Apr
Pasadena, California2 contributions
Excellent hotel with great service. Good location for tourists. The hotel also provides chauffeur service, depending on the room that you book. Our driver was Yasir - we highly recommend him! Great city, lots to see, great food, theatre, history, etc., etc. We will return.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Take advantage of the chauffeur service--and ask for Yasir as your driver.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 1 week ago
Dear BigNose, It is wonderful to read your comments regarding your recent stay with us. Thank you for your kind review and for choosing Hotel Cafe Royal as your home from home. Yasir will be delighted with your strong recommendation and I hope we will have the opportunity to welcome you again on your next visit to London. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tony wrote a review 8 Apr
Nottingham, United Kingdom3 contributions
Had an afternoon tea set menu, food was exceptionally well. Joseph has provided an excellent service, he was very kind and helpful and he explained the menu very well. The environment was amazing with an excellent pianist. This is one of the best experience I’ve had in London.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 1 week ago
Dear Tony, Thank you for taking the time to write to us regarding your recent visit to afternoon tea at Hotel Cafe Royal. Joseph was delighted with your feedback and very happy to hear that his kindness was appreciated. We hope to see you back with us enjoying the fantastic atmosphere again very soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emine P wrote a review 7 Apr
5 contributions2 helpful votes
+1
This week I treated a friend to what she described as the best afternoon tea experience she has ever had at the Hotel Café Royal. I must say that when it comes to afternoon tea at this finest of establishments, the word experience is the most apt as it excels in its setting, refreshments, atmosphere and above all the service. Served in the stunning Grill Room, you are instantly enveloped in a gilded gold leaf treasure of a room, with mirrored walls and frescoed ceilings. The melodic sounds of the live pianist, makes this space even more heavenly. For our first course we indulged in an array of perfectly proportioned and delicious sandwiches. For me the standout was the Scottish smoked salmon, with dill infused cream cheese. Our appropriately named server, Gift, kindly replenished our savouries. Next came the freshly baked fruit and plain scones, with generous servings of clotted cream, a strawberry preserve and a completely original yuzu infused tea jelly. We loved the latter and would love to be able to buy some to enjoy at home. Last but by no means least, came what is always my favourite course, the patisseries. Again the Hotel Café Royal excelled itself with four intricately crafted sweet delicacies including the Easter themed Carrot Cake, with Earl Grey tea infused raisins and the Golden Egg, which consisted of mango, passion fruit, ginger and milk chocolate mousse. These are embellished with delicate details and stunning finishes, which my photos can’t do justice to. As always the service was stunning and we were made to feel like princesses. Special thanks must go to both Gift and Luigi for always ensuring our every request was fulfilled in an attentive and very jovial manner. This Easter themed treat is my fifth tea here in as many months, and in my opinion this is a very special place which just keeps surpassing itself. Thank you again, and I hope to see you soon.
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Date of stay: April 2024
Value
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Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 1 week ago
Dear Mrs Proctor, Thank you again for choosing to visit us for afternoon tea, this time bringing along your friend. It is wonderful to know that she took your recommendation and very much enjoyed her experience. Your continued loyalty means the world to us and we very much look forward to welcoming you again for your next visit. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jade O wrote a review 5 Apr
1 contribution
My wife and I celebrated our 20th wedding anniversary by treating ourselves to a stay at the Hotel Café Royal. We were completely blown away by the fantastic service we received. From the door man Tommy to one of the client services team at the reception, Maja. Rather tha head down to the restaurant as we were quite tired, we indulged in the in-room dinning offering and Savio, who delivered our food, was friendly and engaging. In the morning we had a lovely breakfast where we were treated to laughs by Sevara who served us with great enthusiasm! We were constantly asked by staff if they could help or assist in anyway. I cannot recommend a stay there highly enough! My wife was extremely thrilled especially as we could peruse the shops around Regents Street! Thank you all for making our stay so memorable and enjoyable! You will be seeing us soon!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 1 week ago
Dear Mr Okuyiga, It was truly heart-warming to read your review and the entire team at Hotel Cafe Royal would like to wish you a happy 20th Wedding Anniversary! It means the world to us that you chose us as your home away from home to celebrate this special occasion. Tommy, Maja, Savio and Sevara will be delighted to read your feedback and we all look forward to welcoming you back soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passenger18737961309 wrote a review 4 Apr
2 contributions
This is my favourite place to stay in London, took my Granddaughter for her 7th Birthday, nothing is too much trouble for the staff, They made an extra special birthday with gifts and cakes, Ricardo on the front desk was exceptional. Would not want to stop anywhere else for any London visits.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 1 week ago
Dear Passenger, What a pleasant review! Thank you for taking the time to tell us about your recent stay at Hotel Cafe Royal and Ricardo was delighted that his exceptional welcome made you and your granddaughter feel so special for her birthday. We look forward to seeing you stopping by on your next London visit. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natalie wrote a review 2 Apr
London, United Kingdom8 contributions1 helpful vote
+1
I had the most magical six-night stay at Cafe Royal. Upon arrival, I was greeted with a glass of champagne, and I had my room upgraded. Ricardo, the STAR of the reception, made me feel like I could not be in better hands. He even walked us all the way to the room like a true gentleman, and his care, consideration, and assistance both during and after my stay were incredible. It made me so happy and moved when he made the effort to call my room to inform us that he would be off for the last days of my stay so to say goodbye and wish a lovely remaining stay. Marek in security, where do I even begin! Marek is the kindest, most good-hearted, and genuine person you can find. Thanks to him, I felt safe and well taken care of throughout my stay. Every interaction with him was truly exceptional and he made this stay unforgettable. Cafe Royal is truly lucky to have someone so special on their team. I am in awe of how they have such professional, attentive, and wonderful staff here. Roberto at the Green Bar made our evenings so much fun and designs the best cocktails I have ever tasted! The attention to detail at this hotel blew my mind. The daily cleaning by Rexon and Andrea V couldn’t be praised highly enough. The room was always in pristine condition, and beauty products were arranged to perfection. It's the cleanest hotel I have ever stayed at. René at concierge, who at literally no notice, came to the rescue together with Luca to wrap presents with me, and even found wrapping paper that matched my gift. John at concierge got us a table with no notice at Cecconis on a Friday night and then walked us most of the way there so we got there okay. And everyone else at concierge who was so attentive and helpful at any moment I needed it and for bringing the complimentary bottle of wine at my arrival. The porters Mustafa, Tommy, Albert and anyone else I may have missed made me smile every time I came in and out and always made me feel so at home. Abdel not only helped me weigh my bag but also arranged for my excess luggage to be put in a separate bag and then made my check out so effortless and relaxed by getting my bags down and into the transfer car later. Johan, The Guest Relations Manager, you are so lovely and friendly, and it was so nice speaking with you during my stay! I regret not being able to remember all the names I wish I had, particularly in Ziggys Bar, but there are so many exceptional staff members at this place that makes the stay special. To wrap this up, the hotel exudes luxury and elegance. The interior is absolutely stunning, the hotel room and bed were incredible, and even the bathroom is gorgeous. The spa and gym are outstanding! The location is perfect for a visit to London. But I have to say, it is their staff that really makes this place stand out. It is the staff that makes me want to make Hotel Cafe Royal my home away from home every time I visit London now. I can’t wait to be back soon!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 2 weeks ago
Dear Natalie, Please accept our sincerest thanks for taking the time to write such a wonderfully thoughtful review, for taking all the names of the team members who helped you and made you feel so special during your stay. Thank you for acknowledging each person for all of their contributions to making you experience so fantastic. We very much look forward to welcoming you back to stay with us for your next visit. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Susanne F wrote a review Mar 2024
1 contribution
My husband took me for a birthday dinner at this iconic London Hotel and it was amazing! The manager, George, was attentive knowledgeable and we had the best service. His recommendations and wine pairing were spot on definitely made us eat and drink more than we should. We had tuna tartare and seabass carpaccio to start with more seabass and dover sole (favourite!!!) for main and to drink the lovely Sancerre that George recommended. It was a night to remember, and we are definitely coming back.
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Date of stay: March 2024
Value
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Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Make sure you see George at the restaurant he is a true gem!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 2 weeks ago
Dear Susanne, Happy Birthday! Thank you for taking the time to write about your special occasion with us, and of course for mentioning George and his fantastic service. It is wonderful to read that you and your husband enjoyed everything from the service to the food and wine pairing's making for excellent birthday memories. We look forward to welcoming you back for your next visit. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€725 - €979 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cafe royal hotel london
LOCATION
United KingdomEnglandLondonRegent's Park / Kings Cross / Soho
NUMBER OF ROOMS
159
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL CAFE ROYAL - UPDATED 2024 Reviews & Price Comparison (London) - Tripadvisor

Frequently Asked Questions about Hotel Café Royal
Which popular attractions are close to Hotel Café Royal?
Nearby attractions include Strawberry Tours (0.3 km), London Party Pub Crawl (0.2 km), and On The Rocks Bar Crawl (0.2 km).
What are some of the property amenities at Hotel Café Royal?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Café Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Café Royal?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Hotel Café Royal?
Conveniently located restaurants include Green Bar at Hotel Café Royal, Leicester Square Kitchen, and Hard Rock Cafe London Picadilly Circus.
Are there opportunities to exercise at Hotel Café Royal?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Café Royal have airport transportation?
Yes, Hotel Café Royal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Café Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Café Royal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Café Royal offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Café Royal?
The staff speaks multiple languages, including English, French, Italian, and Russian.