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Plaza on the River - Club and Residence

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#185 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Plaza on the River - Club and Residence
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1,296 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
Pula, Croatia
Reviewed 2 weeks ago

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank 548ljiljanam
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Amersham, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Park Plaza Hotels
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Helpful?
1Thank kevinmY7183YQ
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

London, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Park Plaza Hotels
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Thank riswann2017
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Sausalito, California
Reviewed 3 weeks ago

This is a top-class property! We had our first stay here in Dec. as we usually prefer to stay more centrally located, but the room (really an apartment that even had a washer machine), spectacular views, and great service more than made up for the slightly longer walking distances. One location advantage is being just across the river from the...

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1Thank David A
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear David A, Thank you for such an amazing comment. It is lovely to read on a cold Sunday morning. Thank you for staying with us again and we appreciate your comment on our brand you Executive Lounge. I will ensure Harun gets a copy of your feedback. We look forward welcoming you back soon. Kind regards, Gabriella Kolber Front...

Reviewed 3 weeks ago via mobile

Was treated to a surprise by my girlfriend. Only one niggle was we had to pay a deposit upfront at reception. Which wasn't made clear anywhere on booking. Was swiftly dealt with though. Hotel was superb,very clean. Amazing views of the Thames, Big Ben etc. Staff were all very polite and helpful, especially want to mention "DON" who was funny...

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Helpful?
Thank Mick T
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Mick T, Thank you for your Amazing comment and choosing us to celebrate your special occasion with your girlfriend. I will pass on your comment to Don, to our lovely and funny porter, who keeps us happy at all times as well. Kind regards, Gabriella Kolber Front of House Manager

Bridgend, United Kingdom
Reviewed 3 weeks ago

Fantastic Location with amazing views over the Thames and Westminster. Friendly Service and Warm Welcome. Lovely Suite with everything you could ask for, very quiet and super comfy beds. Convenient for the west end and mist of London Attractions. Breakfast was fantastic, so much choice. First Time I have seen a Honeycomb with fresh honey for your cereal or toast....

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Helpful?
1Thank SueParks_11
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear SueParks_11, Thank you for such a lovely comment and naming us the best hotel in London. The new Executive Lounge on the 12th floor is indeed amazing, recently opened and receiving plenty of lovely comment. The freshly delivered honey comb is amazing, you are right. We hope we will be able to welcome you back soon. Kind regards,. Gabriella...

New Caledonia
Reviewed 3 weeks ago

Review collected in partnership with Park Plaza Hotels
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1Thank shinos519
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

London, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Park Plaza Hotels
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1Thank Chris F
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

St
Reviewed 3 weeks ago

Thought this was a reasonable priced hotel only to find at check in that we were to be charged £80 for our do! Extortionate! We are used to paying for him and knew charges were applicable but theses are usually from£10-30! Never again..... what a rip off!!!

Review collected in partnership with Park Plaza Hotels
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Thank jeffreyd396
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear jeffreyd396, Thank you for your recent visit and I am sorry to hear that you are disappointed with the supplement charge for animal. Whilst we are happy to welcome any little four legged fury animals to stay with their owners, we will need to charge them for the additional cleaning. This is in line with our competitors in the...

Woodbridge, United Kingdom
Reviewed 3 weeks ago

Upgraded and looked after very well. Made dull work trip much more bearable. Beautiful new bar and eating area. Exec Lounge v elegant. Canapes more welcome in the Exec Lounge with drinks rather than proper food though....but a lovely gesture nonetheless. Chino Latino just gorgeous, service too. Well done PP.

Review collected in partnership with this hotel
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Helpful?
Thank Helen8B
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Helen8B, Thank you for your 5 stars review about your recent stay. I am happy to read that we met your expectations and you enjoyed the stay with us. Your feedback is much appreciated, and we look forward to seeing you again ! Regards, Harun Akin Reception Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Region: United Kingdom > England > London
Price Range: €188 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#141 Luxury Hotel in London
#175 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Plaza on the River - Club and Residence staff and other travellers.
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Questions? Get answers from Plaza on the River - Club and Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to a river view and balcony room, it's well worth it just for the views!”
 of 5 bubbles LondonTravelAgent, 14 Feb 2017 | Read review
“Got to Park Plaza Westminster bridge”
  • Shifting floorboards
 of 5 bubbles pranksterabroad, 3 Feb 2017 | Read review
“We did not pay extra for a review view but we did have a side view which was pretty fantastic. Suites are great value.”
  • Side view at dusk
 of 5 bubbles SueParks_11, 26 Jan 2017 | Read review
“River view rooms are excellent”
 of 5 bubbles sandrawragg7, 9 Dec 2016 | Read review
“Try to get a river view room.”
 of 5 bubbles donaldmU4765GN, 7 Dec 2016 | Read review
5 of 5