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Plaza on the River - Club and Residence

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#198 of 1,089 Hotels in London
Certificate of Excellence
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Plaza on the River - Club and Residence
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1,327 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
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Los Angeles, California
Reviewed 1 week ago NEW

This place is just perfect for our first time in London. We had a room with a view of the Thames and it is walking distance to House of Parliament, Big Ben and Westminster Abbey. The staff is very helpful and the restaurant on site, Chino Latino, serves great food.

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank minhtl2017
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear minhtl2017, Thank you for your 5 stars review about your recent stay with us. We always do our utmost to provide and exceptional customer service to our guests and I am happy that your liked the location too. We look forward to seeing you again. Regards, Harun Akin Reception Manager

Horley, United Kingdom
Reviewed 1 week ago

Firstly when me and my girlfriend checked in, the staff werent very professional as you'd expect in a 5* hotel, they didnt seem to know what they were doing. We then got to our room which had an amazing view of Westminster, but the room was very dirty and had loads of marks on the wall, I went down to...

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank zmitch_742434
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear zmitch_742434, Thank you for your review about your recent stay. I am really sorry that you had some inconveniences during the stay. I do believe that my colleague, Gabriella, was doing her best to help you and rectify the issues efficiently as well as offering a room move. I appreciate that the room wasn't clean enough and I apologise...

Reviewed 1 week ago

We loved this place! It was close to buses, and the underground. The view from the balcony was amazing and the place was huge! We are planning to go back in Jan 2017, on our way to Zimbabwe. Great for families. There is a small grocery store next door, which is nice to keep drinks and snacks for the kids!

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Helpful?
Thank caligirltt
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear caligirltt, Thank you for your 5 stars review about the hotel. I am grateful to read that you liked the location as well as the view. We look forward to seeing you again ! Regards, Harun Akin Reception Manager

Belfast, United Kingdom
Reviewed 1 week ago

Went here in November to watch the fireworks on Guy Fawkes night. Situated opposite Houses Of Parliament. we got a family room which was 2 huge adding suites with a kitchen. beautiful contemporary decor and the most comfortable beds ever. I would go back

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Helpful?
1Thank Scalph
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Scalph, Thank you for your review about your recent stay with us. I am very pleased to read that you would like to come back to stay again. We look forward to seeing you so, we can provide you an exceptional customer service again. Regards, Harun Akin Reception Manager

Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank P5427JTmarkt
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

leicester, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank anthonymQ308OW
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Gainseville, United States
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank Naresh S
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Farnborough, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank melaniemitchell1
Gabriella_Kolber, guest relations agent at Plaza on the River - Club and Residence, responded to this review

Liverpool, United Kingdom
Reviewed 2 weeks ago

Review collected in partnership with Park Plaza Hotels
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Thank 624isabellak
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Reviewed 2 weeks ago

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank F8839HNjamesg
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Region: United Kingdom > England > London
Price Range: €214 - €355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#151 Luxury Hotel in London
#175 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Plaza on the River - Club and Residence staff and other travellers.
29 questions
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Questions? Get answers from Plaza on the River - Club and Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Views on the Balcony!”
 of 5 bubbles caligirltt, 17 Mar 2017 | Read review
“Upgrade to a river view and balcony room, it's well worth it just for the views!”
 of 5 bubbles LondonTravelAgent, 14 Feb 2017 | Read review
“Got to Park Plaza Westminster bridge”
  • Shifting floorboards
 of 5 bubbles pranksterabroad, 3 Feb 2017 | Read review
“We did not pay extra for a review view but we did have a side view which was pretty fantastic. Suites are great value.”
  • Side view at dusk
 of 5 bubbles SueParks_11, 26 Jan 2017 | Read review
“River view rooms are excellent”
 of 5 bubbles sandrawragg7, 9 Dec 2016 | Read review
5 of 5