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Cheval Phoenix House

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190 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Sydney, Australia
Reviewed 29 October 2016 via mobile

Stayed 4 nights. Hotel is in a lovely area of Chelsea in a quiet street. The suite was very well set out, lovely workable kitchen with great utensils including microwave/oven. We had been on the road for a few weeks so good to be able to have a washing machine/dryer. There is a second toilet which is handy and the...

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Helpful?
Thank Deb F
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Deb F, Thank you for taking the time to review us on TripAdvisor. We are pleased to know that you had a comfortable stay with us here at Cheval Phoenix House and moreover we are delighted to know that all the amenities in the kitchen suited your needs. Thank you for your feedback and advising us on the temperature...

Reviewed 20 October 2016 via mobile

Excellent again. Quiet, spacious, and the rooms are very well appointed. The small touches are very good - milk, teabags, coffee, crisps and cookies. Very friendly and good for a short term or longer term stay.

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Thank Shona C
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Shona C, Thank you for your quick post on TripAdvisor. We are delighted to know that you had a pleasant stay with us here at Cheval Phoenix House. I am pleased to know that you enjoyed all that Cheval Phoenix House had to offer including your spacious apartment and the welcome amenities. Thank you once again, we look forward...

Bellingham, Washington
Reviewed 16 October 2016

A wonderful place to call home during our stay in London. Close to everything as well as tube and buses. Staff are outstanding. Grocery stores a short walk away. Being able to wash laundry in our suite before heading out for our next destination was a real plus.

Review collected in partnership with this hotel
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Thank G9470CWterryl
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear G9470CWterryl, Thank you for such a lovely comment. We are delighted to know that you had a most comfortable stay with us at Cheval Phoenix House and enjoyed the service offered by our team. Our team is trilled by your kind comments. We are so glad that you enjoyed the location of our Apartments we are very lucky to...

Rio De Janeiro
Reviewed 10 October 2016

Excellent! It couldn't be better. Concierce is perfect, the rooms are clean and comfortable. Is located close to many good shops, restaurants and markets. Easy access to Sloane Square subway station. A great place to stay.

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Thank 44ralf
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear 44ralf, Thank you for sharing your quick post on TripAdvisor. We are pleased to know you had a pleasant stay with us at Cheval Phoenix House and enjoyed our location. Our concierge team pride themselves on providing a highest level of service to our guests and I am glad to hear that their passion has resonated in your experience...

New York City, New York
Reviewed 3 October 2016

As an ex-Londoner it was great to find somewhere that didn't make me feel like a tourist. The location was perfect, close to everything. The apartment had everything I needed. Would definitely recommend and stay again.

Review collected in partnership with this hotel
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Thank Judith M
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Judith M, Thank you for taking the time to review us on TripAdvisor. We are delighted to know that you embraced all that Cheval Phoenix House had to offer from quality to the comfort of the apartment and happy to know that the location was just perfect for your stay. Thank you for your recommendation and we look forward...

Chongqing
Reviewed 1 October 2016

Safety place and amazing location. We lived there for 17 nights. We received free added bed for our daughter. Staff are all kind and professional. Wonderful bed! We slept very well every day! We could walk to Hyde Park and Horrads. We could walk to many museums too, yes we could go there by tube because the Sloan Square station...

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Thank dengkec
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Dengkec, Thank you for your brilliant review on TripAdvisor. It was a great pleasure to have you stay with us at Cheval Phoenix House. We are so pleased that you had a wonderful experience staying with us. As per your experience you dealt with the friendly and caring team members and we are happy to know that you felt...

Singapore
Reviewed 26 September 2016

Wonderful little block of luxury serviced apartments off Sloane Street. Fantastic location and comfortable rooms which are now a bit tired and need refreshing- especially the furniture upholstery and carpeting. Excellent transport links of all kinds in the area and most convenient if your beat is the Chelsea, Knightsbridge, Kensington area. Very attentive and efficient service by concierge.

Review collected in partnership with this hotel
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Thank 828pritid
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear 828pritid, Thank you for reviewing us on your recent stay with us here at Cheval Phoenix House. We are pleased to know that you had a pleasant stay with us and enjoyed the service offered by our proficient team. We have noted your feedback on furniture, rest assure you that I will review the apartment in order to see...

New York
Reviewed 26 September 2016

The location and services are very good. I enjoyed my stay. The space covered by the shower curtain is too small and should be extent to atleast the middle of the bath. The support pole by the w/c should move slightly away from the w/c.

Review collected in partnership with this hotel
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Thank michaelaR5750NO
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear 400isabelmarias, Thank you for your quick post on TripAdvior. I am truly pleased to know that you had a relaxing stay with us at Cheval Phoenix house and enjoyed the services offered by our team. At Cheval Residences, we accept all guest feedback in a very constructive manner as it helps us constantly monitor and improve our standards. We...

London
Reviewed 8 September 2016

A wonderful place to stay when in London. Discreet,quite and homely, one could not wish for better. Conviently located near everything, yet away from the confusion, traffic noise and bustle so typical of a big city.

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Thank 400isabelmarias
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear 400isabelmarias, Thank you for reviewing us on your recent stay with us here at Cheval Phoenix House. We are pleased to know that you had a pleasant stay and found our location to be peaceful and convenient. We hope you enjoyed your visit in London. We look forward to welcoming you back in not too distant future. We invite...

Doha
Reviewed 14 August 2016

The apartment was very nice and luxurios. The area was very quite and safe. The serivce was marvelous. The staff were helpful and friendly. Overall we enjoyed our stay in london and mostly in your apartments.

Review collected in partnership with this hotel
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Thank 140meshala
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear 140meshala, Thank you so much for taking the time to review you recent stay with us. We are delighted that you embraced all that Cheval Phoenix House has to offer from the quality and comfort of our apartments to the friendly team and our location. At Cheval Residences we pride ourselves in our well-equipped, luxurious and spacious and clean...

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
There’s something uniquely seductive about Cheval Phoenix House. Nestled in the beating heart of Chelsea, our chic award-winning residence is on a mission to charm you – from the moment you set eyes on its beautifully restyled Victorian façade, to the instant you surrender to the smooth softness of its Italian linen. This is your exclusive gateway to the authentic Chelsea and Sloane Square philosophy of living. ... more   less 

Additional Information about Cheval Phoenix House

Address: 1 Wilbraham Place | Sloane Street, London SW1X 9AE, England
Region: United Kingdom > England > London > Belgravia
Price Range: €265 - €389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cheval Phoenix House 5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Phoenix House Hotel London
Aparthotel London
Cheval Phoenix House London
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Questions & Answers

Here's what travellers have asked, with answers from Cheval Phoenix House staff and other travellers.
3 questions
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Brighton, England, United Kingdom
over a year ago
Melbourne, Australia

See all questions (3)

Questions? Get answers from Cheval Phoenix House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles jackier178, 15 Nov 2016 | Read review
“higher floors are quieter”
 of 5 bubbles europetraveller68, 10 Aug 2016 | Read review
“quiet nicely sound proofed couldn't hear the Ferraris racing up and down Brompton road a distance away”
 of 5 bubbles michaelfcoates, 10 May 2016 | Read review
5 of 5