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Cheval Phoenix House

Agoda.comUS$279*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$279*
Great Deal
US$283*
US$283*
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Cheval Phoenix House
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193 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Port Douglas, Australia
Reviewed 4 weeks ago

This property was recommend by a regular guest and we were not disappointed. The location just of Sloan Square is excellent. The apartments are fully equipped, and the staff are excellent - nothing is too much trouble. This will be a regular spot for us now.

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Helpful?
Thank mdm1972
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Guest, Thank you for sharing your lovely feedback on your recent stay with us here at Cheval Phoenix House. We are delighted to know that you enjoyed your stay in our luxurious and fully equipped apartment and it feels good to learn that we did not let our guest down for recommending us. It is always a pleasure to...

Reviewed 3 April 2017 via mobile

My husband and I had a family emergency and travelled quickly from Sydney to London for a week. We were able to find a one bedroom room with a kitchen complete with dishwasher and all mod -cons, guest toilet and lounge room. Our room was very luxurious, spacious and we'll equipped, including a room mobile phone that was complimentary to...

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Helpful?
Thank Alexis O
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Alexis, Thank you for taking the time to share your review on your recent stay at Cheval Phoenix House. We are delighted to hear that you had a pleasant stay and enjoyed all the amenities on offer including the service offered by our team and the location. We look forward to welcoming you back in not too distant future....

Reviewed 29 March 2017 via mobile

Great location with a lovely apartment but what made it for me was the staff. In particular Charmaine who has made my visit on both occasions exceptional and Neil for all your help.Thank you to all staff.

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Helpful?
Thank Ian F
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Ian, Thank you for such brilliant comments on your recent stay here with us at Cheval Phoenix House. It was a pleasure to welcome you back. We are truly pleased to know you had a pleasant stay with us. It is our continuous endeavour to provide only the most distinctly thoughtful service, and are always happy to hear positive...

London, United Kingdom
Reviewed 25 March 2017

Very nice place. The hotel have amazing and helpful staff.The apartaments are fully equiped and comfortable. I had the feeling that I was home. It's close to stores and tube station. I recommend this lovely place. Thank you Phoniex House.

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Helpful?
Thank Alice W
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Alice, Thank you for your lovely review on your recent stay with us here at Cheval Phoenix House. We are delighted to know that you enjoyed every aspect of your stay including the service offered by our team, and our fully furnished apartments. Location is something that all our guests love as it is very convenient to many transport...

Ponta Grossa, PR
Reviewed 13 March 2017

We were back at Cheval for two nights, this time in an open plan apartment. Comfortable and fully equiped. The staff will make everything to make you feel at home. The location is special, a few steps from Sloane Square and Kings Road. There is a beautiful nearby market, Partridges, or Marcs & Spencer, a few blocks ahead, from where...

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Helpful?
Thank Jeis0n
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Guest, Thank you for your lovely review on your recent stay with us here at Cheval Phoenix House. Our team were delighted to welcome you back and we are so pleased to know that you had a most comfortable stay in our luxurious apartments once again. As a luxury Residence we aim to provide only the most distinctly thoughtful...

Melbourne, Australia
Reviewed 24 February 2017

Perfect location & perfect apartment, Great apartment, fantastic service & location. Staff were great & helpful. You will not be disappointed, & I will be staying at this location & hotel again when i visit London.

Review collected in partnership with this hotel
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Thank 783kenw2017
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Guest, Thank you for reviewing us on TripAdvisor. We are delighted to know that you have experienced a great stay with us here at Cheval Phoenix House and enjoyed the services offered by our team. We are glad to hear that you will return back on you next visit to London. We look forward to welcoming you back in...

Reviewed 21 February 2017

I was in the room 2B of 2nd floor. It was very quiet and convenient and the staffs were so friendly that you feel like at home. The underground satation is nearby so you could get everywhere you want in a short time. The view of London at night are so beautiful and you can enjoy this because the hotel...

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Helpful?
Thank 浩 温
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Guest, Thank you for reviewing us on TripAdvisor on your recent stay with us at Cheval Phoenix House. We are pleased to know that you had a pleasant stay and enjoyed the services offered by our team, who pride themselves in providing our guests the highest level of service. I am glad that you found our location to be...

Zurich, Switzerland
Reviewed 16 February 2017

very nice and helpful concierges, quiet and large apartment in a very good area for shopping, the equipment is of high quality, very good coffee because of a Nespresso machine, the tube and bus station are very close

Review collected in partnership with this hotel
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Helpful?
Thank V6070LJclaudiac
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Guest, Thank you for your lovely review on TripAdvisor. We are delighted to know that you had a pleasant experience in your spacious and luxurious apartment at Cheval Phoenix House. We are glad that all the amenities on offer suited your needs. Thank you once more, we look forward to welcoming you back on your next visit to London....

Pennines
Reviewed 16 February 2017

Had a lovely duplex apartment on the second floor. The staff were really friendly and courteous. The apartment was clean and comfortable, bed really comfortable. Overall very quiet though some noise from the apartment next door but not annoying. And it's in a great location, love the nearby pub The Antelope. I'd certainly recommend Cheval Phoenix House and would love...

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Helpful?
Thank Reebi
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Reebi, Thank you for reviewing us on Tripadvisor. We are truly pleased to know that you experienced a comfortable stay at Cheval Phoenix House. It is always a pleasure to receive such wonderful feedback from our guests and moreover it makes us happy to know that you wish to return back. Thank you for your recommendations, we look forward...

Frinton-On-Sea, United Kingdom
Reviewed 12 February 2017

Stay as you are, help with technology for us sometimes needed. All aspects of our stay was perfect. Help at front desk was always clear and helpful. Our loft style apartment was spacious. This was our first stay at Cheval. Our usual hotel in Chelsea was being refurbished and so we were trying elsewhere. Our new first choice will be...

Review collected in partnership with this hotel
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Helpful?
Thank stevenrQ317RF
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Steven, Thank you for taking the time to review us on TripAdvisor. I am so pleased to know that you had a pleasant stay with us and experienced all that Cheval Phoenix House had to offer including the service offered by our team and your spacious apartment. We are delighted to know that you would prefer staying at Cheval...

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04/06/2017 05/06/2017
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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
There’s something uniquely seductive about Cheval Phoenix House. Nestled in the beating heart of Chelsea, our chic award-winning residence is on a mission to charm you – from the moment you set eyes on its beautifully restyled Victorian façade, to the instant you surrender to the smooth softness of its Italian linen. This is your exclusive gateway to the authentic Chelsea and Sloane Square philosophy of living. ... more   less 

Additional Information about Cheval Phoenix House

Address: 1 Wilbraham Place | Sloane Street, London SW1X 9AE, England
Region: United Kingdom > England > London > Belgravia
Price Range: €262 - €415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cheval Phoenix House 5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Phoenix House Hotel London
Aparthotel London
Cheval Phoenix House London
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Questions & Answers

Here's what travellers have asked, with answers from Cheval Phoenix House staff and other travellers.
3 questions
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Brighton, England, United Kingdom
over a year ago
Melbourne, Australia

See all questions (3)

Questions? Get answers from Cheval Phoenix House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I do not know sorry”
W9839JK_, 21 Feb 2017 | Read review
“We stayed in 2F overlooking the beautiful Cadogan Hall.”
Reebi, 16 Feb 2017 | Read review
“For couples - Luxury open plan. Lower ground apts can attract road noise.”
jackier178, 15 Nov 2016 | Read review
“higher floors are quieter”
europetraveller68, 10 Aug 2016 | Read review
“quiet nicely sound proofed couldn't hear the Ferraris racing up and down Brompton road a distance away”
michaelfcoates, 10 May 2016 | Read review
5 of 5
Agoda.com
US$279* /night
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Official SiteUS$283
PricelineUS$283
Hotwire.comUS$283
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Prices are for 1 room, 2 adults
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