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Park Plaza London Riverbank

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4,704 Reviews from our TripAdvisor Community

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Showing 4,232: English reviews
Turkey
Reviewed 13 March 2016

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Ahmet Burchan D
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Malvern, United Kingdom
Reviewed 12 March 2016

Large hotel on the South Bank of the river near Lambeth Bridge. Friendly and efficient reception and a nice large room. All facilities were good although the air conditioning was a little noisy. Didn't use any of the hotel facilities as we only really chose it for its location.

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Helpful?
Thank Chris H
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Chris, Thank you for your review of Park Plaza Riverbank. We are extremely happy that you found our staff to be of the highest standard. We do hope that we can welcome you to our property again in the near future. Kind regards, Joe Cunningham, Guest Relations Manager

Columbus, Wisconsin
Reviewed 11 March 2016

Great service. Good location. The concierge desk was the most helpful i have ever had. Had a problem with the toilet, which stuff like that will happen. But they resolved it IMMEDIATELY. Overall great experience and cant wait to go back

Review collected in partnership with Park Plaza Hotels
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Thank R8423QIthomast
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear R8423QIthomast, Thank you for taking the time to review your recent stay at Riverbank, I'm so pleased to learn you had an enjoyable stay and were impressed by the concierge team and others at the hotel. I hope we have the opportunity to welcome you back again in the near future. Kind regards, Joe Cunningham Guest Relations Manager

Amersfoort, The Netherlands
Reviewed 11 March 2016

Review collected in partnership with Park Plaza Hotels
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Thank Hubert V
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Newcastle upon Tyne, United Kingdom
Reviewed 11 March 2016 via mobile

Nice hotel in a good location. Really easy to find. The room is nice and clean with good decor. My only issue is the building work going on around the place, it can be a bit noisy. Breakfast was good plenty of choice. I would definitely book again.

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Helpful?
Thank Jocelyn26uk
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Jocelyn26uk, Thank you for taking the time to review your recent stay at Riverbank, I'm so pleased to learn you had an enjoyable stay. I hope we have the opportunity to welcome you back again in the near future. Kind regards, Joe Cunningham Guest Relations Manager

Belfas
Reviewed 10 March 2016

The Riverbank is a very comfortable hotel that offers an exceptionally high level of customer service. I would thoroughly recommend this hotel for both business travel andleisure stays. The staff are always very willing to make the stay as enjoyable as possible.

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank ivorj2016
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear ivorj2016, Thank you for taking the time to review your recent stay at Riverbank, I'm so pleased to learn you had an enjoyable stay and were impressed by the service philosophy of the staff. I hope we have the opportunity to welcome you back again in the near future. Kind regards, Joe Cunningham Guest Relations Manager

Reviewed 10 March 2016 via mobile

It is difficult to find fault with this place, it really is. Clean and tidy, modern, courteous staff and right in the centre. A bit of building work going on around it but that doesn't distract from the high quality of this place. Well worth a stay!

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Helpful?
Thank georgesidney
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear georgesidney, Thank you for your review of Park Plaza Riverbank. We are extremely happy that you found our hotel and staff to be of the highest standard. We do hope that we can welcome you to our property again in the near future. Kind regards, Joe Cunningham, Guest Relations Manager

Torpoint, United Kingdom
Reviewed 10 March 2016

I asked for a quiet room and my room faced on to a central well so there was no view of anything really; however, it was very quiet for central London, and very comfortable and well appointed. The breakfast was nothing very special, but our dinner the night before in the adjoining restaurant, was a very special experience...

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Helpful?
Thank Teresa W
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Teresa, Thank you for taking the time to review your recent stay at Riverbank, I'm so pleased to learn you found the room quiet as requested and were impressed by the service of the staff at the hotel & Chino Latino. I hope we have the opportunity to welcome you back again in the near future. Kind regards, Joe...

Newcastle upon Tyne, United Kingdom
Reviewed 10 March 2016

Review collected in partnership with Park Plaza Hotels
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Thank katesaunders666
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Castelfranco Emilia, Italy
Reviewed 10 March 2016 via mobile

Mostly a business hotel but ok also for tourists not looking for top central locations. Rooms are just ok, nothing special but quite large. I confirm the same issue reported by other travellers with the heating system: akward but not impossible to manage, we ended up with a decent temperature after a few trials. Breakfast is ok if you go...

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Helpful?
Thank brodino
JoeCunninghamRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear brodino, Thank you for taking the time to leave your feedback on your recent say, I'm disappointed that not all aspects of your stay were satisfactory. Should you have a moment to share your comments with the Guest Relations team at pprlgr@pphe.com, this well enable us to follow up on the issues you mentioned. Kind regards, Joe Cunningham Guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: €143 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London Riverbank
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#275 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza London Riverbank staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the building site and also the railway line at the back”
 of 5 bubbles AlanC68, 21 Mar 2017 | Read review
“Specifically ask for a room no where near the building works”
 of 5 bubbles The-Honest-1, 19 Mar 2017 | Read review
“Ask for a room with a view (make sure it's a view though!)”
 of 5 bubbles OurTravelBackpack, 16 Mar 2017 | Read review
“I requested a room with river view, but I had a twin room and they don't have views. Ask for a river view and stay in higher up floors.”
 of 5 bubbles islandhopper6, 12 Mar 2017 | Read review
“If you are looking for a view of the Thames river, paying a discount price will not get you one!”
 of 5 bubbles IJHStockport, 10 Mar 2017 | Read review
5 of 5