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Park Plaza Riverbank London

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Park Plaza Riverbank London
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4,297 Reviews from our TripAdvisor Community

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Showing 3,872: English reviews
Los Angeles, California
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed today NEW via mobile

I wanted to include "friendly staff" as n my review title because I noticed many people complained about staff and service. My wife and my self had a great experience with the staff. Extremely friendly and very helpful. Didn't have and problems with water or heaters. Room size is decent and bathroom is great. The ncluded bathtub and a shower... More 

Helpful?
Thank NueiratB
london
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 days ago NEW

booked a superior room, but could only see a pipe out of the interior room ( 2nd floor) when i asked what my room was 'seperior' to, i was told there superior was standard, i asked to be moved and got a building site view, still ok, good wifi, good position, modern, would stay here again, ( hot tip for... More 

Helpful?
Thank jmsnjms
Norfolk, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 days ago NEW

I stayed at this hotel recently for one night , the location is within easy reach of Vauxhall tube station. Although busy the staff were friendly and helpful. The building and my room in particular, was very clean and modern. The food menu was varied . I enjoyed a full English breakfast before my departure, which was freshly cooked. Overall... More 

Helpful?
Thank B4Home
London, United Kingdom
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 days ago NEW via mobile

We had a conference with over 500 senior executives at this place. In summary, the performance of the hotel was pretty much a disaster in almost every aspect. We had everything happening from construction noises during the conference, over exhaust fumes poisoning the air intake of the air conditioning which caused involuntary breaks, to not enough food and clueless staff.... More 

Helpful?
Thank Oliver G
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to leave your feedback on your recent stay, I'm disappointed that not all aspects of your stay were satisfactory. Do not hesitate to contact the Guest Relations team at pprlgr@pphe.com in order to provide us with further details on the points you’ve raised. Kind regards, Vania Silva Guest Relations Manager More 

Harrisburg, Pennsylvania
Reviewed 2 days ago NEW

My first time at this hotel and I was thrilled with the location, size and cleanliness of the rooms. All of the staff at the hotel were extremely helpful with directions and the bar/restaurant was perfect for breakfast and evening entertainment was fantastic. I will stay there again on my next trip to London.

Review collected in partnership with Park Plaza Hotels

Helpful?
Thank B7537PVmicheles
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Yours sincerely, Vania Silva Guest Relations Manager More 

Manchester, England
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 days ago NEW via mobile

I stayed here while away with work for one week. Really liked the hotel, the lobby is lovely on entry and the staff are busy but friendly. I was very impressed with my room, it was positively roomy especially for a London hotel and I loved the mood lighting and control panels. Everything worked, it was well equipped and the... More 

Helpful?
Thank cswilliams78
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the comfort of modern rooms. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager More 

Boca Raton, Florida
Level Contributor
431 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 3 days ago NEW via mobile

We are a family of 5, visiting London. The options are: 2 x hotel rooms Apartment rental Or a hotel which has all!!! Park Plaza Riverbank London 2 x bedrooms, kitchen, living room hotel services and the Thames view!!! What else do you need to enjoy London.. It is walking distance to Big Ben, London Eye, mayor subway and train... More 

Helpful?
Thank alvimangles
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the comfort of our hotel, as well as our amazing location. I hope I'll have the pleasure to welcome you back very soon. Best regards, Vania Silva Guest Relations Manager More 

Greater London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

Oh where to start - strange hotel, feels like a team of student interior and lighting designers have been given an assignment to decorate a hotel and it just doesn't work - lifts too dark, bar area - bad homage to blade runner, room - sinister Russian doll crossed with Chucky mural. And it feels grubby- hard surfaces in the... More 

Helpful?
Thank GrnGrn
JamesSessions, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to share your feedback with us. I have addressed the points raised with our team, and I assure you we are working to ensure a similar situation does not occur again in the future. I am sorry to learn you did not enjoy our décor. We appreciate the feedback and will use it to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7DP, England
Region: United Kingdom > England > London
Price Range: €122 - €269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#269 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Riverbank London staff and other travellers.
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Questions? Get answers from Park Plaza Riverbank London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building site opposite room 333 until end december 2017”
 of 5 bubbles jmsnjms, 1 Dec 2016 | Read review
“Room 722 has restricted views”
 of 5 bubbles B4Home, 1 Dec 2016 | Read review
“Go somewhere else if you can”
 of 5 bubbles drewdock, 23 Nov 2016 | Read review
“Rooms with view...”
 of 5 bubbles Emmalewis965, 22 Nov 2016 | Read review
“Only consider a river view room and that way you are well away from the lifts”
 of 5 bubbles GillM434, 22 Nov 2016 | Read review
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