Holiday Inn Express London - Greenwich, an IHG hotel
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Holiday Inn Express London - Greenwich, an IHG hotel
Bugsby Way Greenwich, London SE10 0GD England
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Avg. €173 /night, 10/4 - 10/5
€387
per night
€242
per night
€96
per night
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4.0
#565 of 1,150 hotels in LondonLocation
Cleanliness
Service
Value
Holiday Inn Express® London - Greenwich hotel is five miles from London City Airport (LCY), and London Euston station is a 35-minute tube ride away. Parking is available for 20 GBP per night.
Ready to explore London? Hop on a bus to the Royal Observatory Greenwich, the National Maritime Museum, and the Cutty Sark Ship Museum. Take a cruise on a Thames Clipper river bus from North Greenwich Pier or enjoy aerial views of London with Emirates Air Line cable cars.
Sing your heart out at gigs at the nearby O2 Arena and check out the latest exhibits at the National History Museum. Canary Wharf is a 15-minute drive to visit the offices of American Express, Barclays PLC, IBM and KPMG.
Recharge your batteries in the comfy rooms with bedside USB ports and a large flat-screen TV, or sip a refreshing gin and tonic in the bar. Choose from classic dishes like fish and chips, burgers and pizzas to enjoy in the hotel's lounge while uploading your snaps of London on the fast and free Wi-Fi.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
Meeting rooms
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Seating area
Electric kettle
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Languages Spoken
English
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
London City Airport
2.9 km•
See all flights
Heathrow Airport
32.4 km•
See all flights
North Greenwich
13 min•Underground
Car Hire
10 Restaurants
within 0.5 kilometers
Reviews
4.0
1,759 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Holiday Inn Express London - Greenwich is often celebrated for its clean, comfortable atmosphere and its cozy lounging areas, with particular praise for its closeness to the O2. Guests have appreciated the friendly and professional service, although there have been occasional mentions of slow service due to understaffing. While the location is convenient for O2 visitors, some have noted noise and nearby construction as downsides. The rooms are typically found to be clean and well-appointed, despite some reports of air conditioning and cleanliness issues.
Cleanliness throughout the hotel generally receives high marks, including the bathrooms and common areas. Essential amenities and a satisfactory breakfast contribute to a comfortable stay, but some guests have experienced problems with hot water and air conditioning. The noise level in the rooms can be a point of contention; quietness can be maintained with closed windows, but traffic noise can be an issue when windows are opened. The value for money has been questioned by many guests, who find the rooms overpriced and some amenities like parking and breakfast disappointing.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Noise level
Mixed
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
Hotel's Favourite
Great place to stay if visiting o2 arena walk was about 15 minutes to o2 arena
Bed a little hard for my liking room temperature was good air con if needed and window that opened as well nice shower
Staff were very helpful even printing me off something I had forgotten
Will definitely be staying here again if going to 02
Bed a little hard for my liking room temperature was good air con if needed and window that opened as well nice shower
Staff were very helpful even printing me off something I had forgotten
Will definitely be staying here again if going to 02
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip:Â Parking is extra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, General Manager at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 30 May 2023
Thanks so much for your top marks! We're glad you felt the team were friendly and helpful. We'll pass your comments on. We hope to welcome you back again soon. All the best, Abi - Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 3 nights at this hotel. The dome can be seen from the upstairs lobby so no getting lost walking to it (which took about 15 minutes.) Tube and bus routes also all within walking distance. Pizza Hut and Ikea just around the corner. There was a Chinese restaurant next door but due to the covid situation was closed. There was a limited food menu with a couple of basic meals due to the covid restrictions and breakfast was encouraged to be taken away and eaten in your room after collecting it (continental buffet style ) not the best but okay. We had a few drinks in the bar area (masks on when ordering ) Hand sanitiser at the front door and before entering bar area. Although bedroom not thoroughly cleaned due to the covid restrictions clean towels, tea and coffee top ups were done and housekeeping staff asked if we needed anything everyday. Staff at reception very friendly as well.
There is parking on site (which was one of the reasons we choose this hotel) You have to book in advance to get the cheaper rate. A good budget stay with everything you need.
There is parking on site (which was one of the reasons we choose this hotel) You have to book in advance to get the cheaper rate. A good budget stay with everything you need.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip:Â We were at the front of the building on 2nd floor which faced the road but we didn't have any...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Greenwich, Owner at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 1 Oct 2020
Dear 591katb, Thank you for leaving a review about your stay with us. I am very pleased to know that your stay was enjoyable and up to standard. Will definitely be passing the feedback onto the team. Kind regards, Miriam Melton - Team Member
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
First of all isn't a bad hotel,at all.
But I have worked in IHG for the last 15 years & this hotel has not charming at all,nothing to do with what the company strive for.
It's a shame the location,great if you need to go to the O2 but it's located in between two main roads,so you have car noise,at all times.
Very cold check in by Sue,with no member recognition till the end of the process.
The room was very clean,spot on,however was stone cold even with AC/Heating(very old device) on maximum temperature.
It's winter and the rooms should be much warmer or change the windows frames,which are...very old.
Upon check out,they asked me why I didn't request an electric heater.
How do I know if nobody explain me that upon check in(maybe also put a blanket per room?)
Kudos to breakfast and the concept of breakfast for any HI Express worldwide is like that.
Whoever is complaining about it is because is comparing with other IHG Hotels and that's not fair.
It's a basic breakfast so don't expect a full buffet for the price paid.
Helpful staff cleaning tables and the buffet was clean & well presented.
Overall,I would not stay again as previously mentioned,as member,I did not feel in a IHG property.
Room for improvement.
But I have worked in IHG for the last 15 years & this hotel has not charming at all,nothing to do with what the company strive for.
It's a shame the location,great if you need to go to the O2 but it's located in between two main roads,so you have car noise,at all times.
Very cold check in by Sue,with no member recognition till the end of the process.
The room was very clean,spot on,however was stone cold even with AC/Heating(very old device) on maximum temperature.
It's winter and the rooms should be much warmer or change the windows frames,which are...very old.
Upon check out,they asked me why I didn't request an electric heater.
How do I know if nobody explain me that upon check in(maybe also put a blanket per room?)
Kudos to breakfast and the concept of breakfast for any HI Express worldwide is like that.
Whoever is complaining about it is because is comparing with other IHG Hotels and that's not fair.
It's a basic breakfast so don't expect a full buffet for the price paid.
Helpful staff cleaning tables and the buffet was clean & well presented.
Overall,I would not stay again as previously mentioned,as member,I did not feel in a IHG property.
Room for improvement.
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Date of stay: January 2020
Value
Rooms
Service
Room Tip:Â Take a room facing the front door,apparently is less noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 11 Feb 2020
Hi davet2014. Hope this message founds you well! Thank for your stay and for being part of our IHG Reward Club member. I appreciated the positive comment about the service and the cleanliness but I'm sorry that you have all this inconvenience during your stay. The problem with the AC/ Heater and the noise can make a guest irritated and i understand that. I have shared your review with the hotel management and they will be reviewing the information to create a plan to better the hotel and the guest experience. I also want you to give us another opportunity so we can change your mind about our services when staying with us. Best Regards, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 8 nights whilst working at the O2 arena...
Was out every morning at 10am
Arrived back at hotel 11.30pm
My room was on floor 6, great view.
Room was always cleaned fine
Breakfast was a Holiday Inn buffet, no frills
I recognise Jorge who was a great character as night shift manager, always a friendly welcome on the bar and he served our party always with a smile on his face.
Thanks Jorge.... until next time...
Was out every morning at 10am
Arrived back at hotel 11.30pm
My room was on floor 6, great view.
Room was always cleaned fine
Breakfast was a Holiday Inn buffet, no frills
I recognise Jorge who was a great character as night shift manager, always a friendly welcome on the bar and he served our party always with a smile on his face.
Thanks Jorge.... until next time...
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team G, Team Member at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 22 Mar 2020
Dear PAUL B, Thank you for leaving such an amazing review of your stay with us. We really appreciate the feedback and look forward to welcoming you to the hotel on your next visit. Kind regards, Miriam M. Team Member
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived at aprox 5pm, had to wait a few minutes to check in, as there was one lady working on reception. Once we got to the front of the queue, check in was efficient and we were given our keycards.
Room was set up for 2, even though it was booked for 3. I called reception to request towels, cups etc shortly after getting into the room and was was told to collect from reception. As we were heading out, I tried collect at 9.30 the following morning and was told someone would deliver to the room. I called reception at 11am & again at 12.30 as we hadn't received anything. They were brought to the room after the 2nd chasing phonecall.
I was able to get soya milk, veggie sausages & Weetabix at breakfast the 1st morning, no yogurt available though. There were no veggie sausages or Weetabix available the 2nd morning.
When the sofa bed was opened, there was an approximate 10cm gap between the end of the sofa bed & the wall. At night, if one of us got up to visit the bathroom, everyone was woken up by the noise. Is this kind of obstruction not a fire risk? I'm fortunate that my child is older, but for parents with younger children in bed early, this would be an impossible room to say in, we had the option of closing the sofa bed before bedtime, so we could move round the room.
The shower temperature etc was fine, but the hose was filthy and was taped in the middle where it had split. The room was generally clean, though the tea tray and spoons were grubby.
The location was good, an appropriate 15 minute walk from the tube station, it was roughly 25 minute journey to Green Park.
Room was set up for 2, even though it was booked for 3. I called reception to request towels, cups etc shortly after getting into the room and was was told to collect from reception. As we were heading out, I tried collect at 9.30 the following morning and was told someone would deliver to the room. I called reception at 11am & again at 12.30 as we hadn't received anything. They were brought to the room after the 2nd chasing phonecall.
I was able to get soya milk, veggie sausages & Weetabix at breakfast the 1st morning, no yogurt available though. There were no veggie sausages or Weetabix available the 2nd morning.
When the sofa bed was opened, there was an approximate 10cm gap between the end of the sofa bed & the wall. At night, if one of us got up to visit the bathroom, everyone was woken up by the noise. Is this kind of obstruction not a fire risk? I'm fortunate that my child is older, but for parents with younger children in bed early, this would be an impossible room to say in, we had the option of closing the sofa bed before bedtime, so we could move round the room.
The shower temperature etc was fine, but the hose was filthy and was taped in the middle where it had split. The room was generally clean, though the tea tray and spoons were grubby.
The location was good, an appropriate 15 minute walk from the tube station, it was roughly 25 minute journey to Green Park.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 24 Jan 2022
Hello shelleybean, Thank you for choosing to stay at our hotel and for sharing your experience. We strive to offer the type of hospitality our guests value most where the essentials are done exceptionally well. While I am glad you were pleased with the efficient check-in, shower temperature, clean room, and our good location, I am sorry to learn about the long queue due to the limited staff at check-in, the room/bathroom amenities, breakfast choices, the shower hose, tea tray, and spoons' condition. What you described is definitely not the kind of experience we want any of our guests to have. I am sorry for the shortfall encountered during your visit. I've discussed your sentiments with our management team, and I trust that they will make the necessary adjustments to improve the quality of our guests' experience. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is a nice and cheap hotel. The bathroom and room were tidy and clean. The breakfast was very basic, you have to go downstairs to get the cold breakfast. The options were a hot drink, a bacon bap, a croissant, a pot of cornflakes and milk, a cold drink.
The tv in my room did not work very well, i constantly had no signal and my room keys stopped working so we had to go to reception for them to do it again.
Beware if you are driving as the fee is £14 for 24 hours.
Overall, its a very basic hotel but the staff are nice and its okay for a little getaway.
The tv in my room did not work very well, i constantly had no signal and my room keys stopped working so we had to go to reception for them to do it again.
Beware if you are driving as the fee is £14 for 24 hours.
Overall, its a very basic hotel but the staff are nice and its okay for a little getaway.
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Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 10 Sept 2020
Hi Shardonae, Thank you for sharing your thoughts from your recent stay! I'm sorry to learn that your experience with us was still less than perfect and had some hiccups. I have read the issues with the room television and parking cost. I am still happy that you're able to enjoy your stay and found the room and bathroom clean and presentable despite these issues. I already shared your comments with our local team, and I am sure that they will consider your comments for future improvements. We look forward to hosting you again should you visit the area. All the best, Virgil N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Positives for me were:
Location
Comfortable bed
Good room for the price
Hot and cold selection for breakfast was included
On site parking, but 20GBP per day.
Most of the staff were helpful.
Negatives were:
Man on reception when checking in, was very curt and gave the impression I was a great inconvenience to him.
The windows are old at let a lot of traffic noise in. It is a noisy location.
The air-conditioning is also noisy, but it cools well and you can switch it off.
Shower head does not adjust in angle meaning to get wet you need to lean against the wall.
The Chinese restaurant on the ground floor has promise, but service was patchy.
Location
Comfortable bed
Good room for the price
Hot and cold selection for breakfast was included
On site parking, but 20GBP per day.
Most of the staff were helpful.
Negatives were:
Man on reception when checking in, was very curt and gave the impression I was a great inconvenience to him.
The windows are old at let a lot of traffic noise in. It is a noisy location.
The air-conditioning is also noisy, but it cools well and you can switch it off.
Shower head does not adjust in angle meaning to get wet you need to lean against the wall.
The Chinese restaurant on the ground floor has promise, but service was patchy.
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Date of stay: October 2021Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip:Â Parking payment is on arrival and check in is on the first floor,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team Greenwich, Owner at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 12 Oct 2021
Dear John B, Thank you for staying with us. We are glad to know that you enjoyed your stay. We apologize for the inconvenience caused regarding your checking in experience as well as the noise heard in your room. The concerns mentioned has been forwarded to the Management for further changes and improvements. We make every effort to provide excellent service to our guests. We hope to see you staying with us in the near future. Thank you. Kind Regards, Miriam - Team Member
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AVOID.
Absolutely disgusting hotel. We arrived directly in the middle of a huge argument between guests where one male was threatening to kill another with a Gun he had on his possession (Great start when visiting with 2 young children). I am aware this is not fault to the hotel but the situation was ignored by hotel staff and no effort to resolve or offer relief to any other guests was put in place.
I was then charged an extra £20 on arrival because I arrived with the children which I had included when booking the hotel.
Room was ok at first glance and distance from 02 was great.
When getting into bed I was shocked to find my bedding was blood stained!
We then waited over a hour in a freezing cold room for new sheets to be brought to the door and left with us to change ourselves.
Breakfast was disgusting! There was no where near enough room to accommodate everyone in the hotel and options were very limited and under stocked.
After waiting for 20 minutes (no food options or plates) I finally managed to make myself a sausage bap to find the bread was moldy.
We went back to the food serving area once the ques died down to make a coffee and noticed hundreds of flies all over the ceiling and walls.
I have complained and been faced with denial and bad customer service. Currently in the process of taking this complaint further.
Absolutely disgusting hotel. We arrived directly in the middle of a huge argument between guests where one male was threatening to kill another with a Gun he had on his possession (Great start when visiting with 2 young children). I am aware this is not fault to the hotel but the situation was ignored by hotel staff and no effort to resolve or offer relief to any other guests was put in place.
I was then charged an extra £20 on arrival because I arrived with the children which I had included when booking the hotel.
Room was ok at first glance and distance from 02 was great.
When getting into bed I was shocked to find my bedding was blood stained!
We then waited over a hour in a freezing cold room for new sheets to be brought to the door and left with us to change ourselves.
Breakfast was disgusting! There was no where near enough room to accommodate everyone in the hotel and options were very limited and under stocked.
After waiting for 20 minutes (no food options or plates) I finally managed to make myself a sausage bap to find the bread was moldy.
We went back to the food serving area once the ques died down to make a coffee and noticed hundreds of flies all over the ceiling and walls.
I have complained and been faced with denial and bad customer service. Currently in the process of taking this complaint further.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, Guest Relations Manager at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 19 Jan 2020
Hi, sccd110, Thank you for leaving us candid feedback on your stay at the Holiday Inn Express London Greenwich. Your review caught my attention about the situation when you arrived, and how the staff handled the situation is not the kind of service we take pride in. I hope you're okay, especially the kids. I read about the bedding and your breakfast experience. I also regard your concern about the extra charge when you arrived. We aim to provide a simple engaging place to rest for our guests to recharge. I guess you left feeling otherwise. I shared your comment with the hotel management, and I sent you a private message to discuss this further. I'd love to work with you towards a resolution. I hope this matter will not deter you from making us your preferred choice on your future travels. All the best, Jeraldine R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife & I arrived at the hotel from Heathrow on Friday afternoon approx 2.00pm, we had booked to attend the mamma Mia the party at the O2 which starts at 6.30pm
We settled in our room and approx 3.00pm we started to get dressed for the evening, however there was no hot water in the shower. I called reception who attended our room and confirmed the water was cold, I also mentioned that the room fan heater wasn’t getting hot, the staff member advised us to wait 30 minutes for the electric fan heater to warm up !
After 30 minutes I contacted the reception and was advised there was no hot water throughout the hotel, they had call out maintenance engineers to fix the hot water. The reception explained that the hot water should be fixed sometime that evening. I mentioned that we had a theatre book but they said they couldn’t do anything.
At 5.00pm I personally went to the reception and spoke to a young male receptionist I believe his name was Advir. He explained the hot water system was still getting repaired, I asked if there was anything he could do because we had paid £150 for the room and we needed to shower. One would expect the basic essentials of a hotel is to have hot running water to shower. Advir was polite but said he could only offer a free drink at the bar and couldn’t off any reduction on the room rate price. This is the first time in the last few years that we have stayed at a Holiday Inn Express IHG hotel. I was extremely disappointed, the hotel needs to look after their customers. Throughout our stay the room heating didn’t get very warm and the reception offered us an electric floor heater. Pretty poor experience overall.
We settled in our room and approx 3.00pm we started to get dressed for the evening, however there was no hot water in the shower. I called reception who attended our room and confirmed the water was cold, I also mentioned that the room fan heater wasn’t getting hot, the staff member advised us to wait 30 minutes for the electric fan heater to warm up !
After 30 minutes I contacted the reception and was advised there was no hot water throughout the hotel, they had call out maintenance engineers to fix the hot water. The reception explained that the hot water should be fixed sometime that evening. I mentioned that we had a theatre book but they said they couldn’t do anything.
At 5.00pm I personally went to the reception and spoke to a young male receptionist I believe his name was Advir. He explained the hot water system was still getting repaired, I asked if there was anything he could do because we had paid £150 for the room and we needed to shower. One would expect the basic essentials of a hotel is to have hot running water to shower. Advir was polite but said he could only offer a free drink at the bar and couldn’t off any reduction on the room rate price. This is the first time in the last few years that we have stayed at a Holiday Inn Express IHG hotel. I was extremely disappointed, the hotel needs to look after their customers. Throughout our stay the room heating didn’t get very warm and the reception offered us an electric floor heater. Pretty poor experience overall.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Marketing at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 28 Mar 2023
Thanks for your feedback, Mrm. We want every guest’s stay to be perfect, so we’re sorry to see this wasn’t the case for you. We’re disappointed to see your review and we’d like to discuss your comments further. Please get in touch with us at manager@expressgreenwich.co.uk so we can figure out what went wrong. We look forward to welcoming you back. All the best, Abi - Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room and location were ok but the breakfast really let the place down. There were flies all over the food and they ran out of everything. People were queuing for ages but there were no cups, plates or cutlery. The second morning we brought our own cups but both coffee machines were out of order. There was a note to say they had run out of eggs and croissants, and the sausage and bacon dishes were empty. When I asked when more sausages would be coming, I was told that they take 15 minutes to cook. I suggested that they start cooking them 15 minutes prior to running out but I received a rude answer. As breakfast is included, the hotel surely know how many people to cater for, however they obviously don't seem to care. Zero out of ten for breakfast.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Team G, Manager at Holiday Inn Express London - Greenwich, an IHG hotel
Responded 4 Jan 2020
Dear Terri H, Thank you for taking the time out to review your recent stay with us. We use feedback such as yours to continually improve our service. The breakfast service is something we are continually working on to ensure that on busy days guests feel as if they are being cared for as that is what we strive for. I apologise for the inconvience that breakfast had caused to your stay with us. Kind regards, Victor Scarabel - GSM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only public area where the aircon was working was the reception/restaurant floor (floor 1)
The aircon in the rooms worked but like many hotels now it was centrally set, probably for cost-saving and didn’t get very cool.
The hotel has a car park and you will pay £12/24hrs
…
Lords Who Travel wrote a tip Sept 2024
Poulton Le Fylde, United Kingdom190 contributions44 helpful votes"If staying here and getting the tube into London you are best getting a taxi to North Greenwich as the walk is messy... "Read full review
"check the room before ya checking in room 303 is disappointing and bad news for wheel chair users it smells.like bad and I felt sick "Read full review
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PRICE RANGE
€110 - €256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express london - greenwich hotel london
LOCATION
United KingdomEnglandLondonGreenwich
NUMBER OF ROOMS
162
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHOLIDAY INN EXPRESS LONDON - GREENWICH, AN IHG HOTEL | UPDATED 2024 Reviews & Price Comparison - Tripadvisor
Frequently Asked Questions about Holiday Inn Express London - Greenwich, an IHG hotel
Which popular attractions are close to Holiday Inn Express London - Greenwich, an IHG hotel?
Nearby attractions include Up at The O2 (1.1 km), Photoshoot London Photographer (1.0 km), and Greenwich (0.1 km).
What are some of the property amenities at Holiday Inn Express London - Greenwich, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Holiday Inn Express London - Greenwich, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Holiday Inn Express London - Greenwich, an IHG hotel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Holiday Inn Express London - Greenwich, an IHG hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Holiday Inn Express London - Greenwich, an IHG hotel?
Conveniently located restaurants include Mountain View Restaurant Greenwich, Midpoint Restaurant, and Zaibatsu.
Are any cleaning services offered at Holiday Inn Express London - Greenwich, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express London - Greenwich, an IHG hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Holiday Inn Express London - Greenwich, an IHG hotel?
Many travellers enjoy visiting Tower of London (6.2 km), The London Bridge Experience (7.0 km), and Old Royal Naval College (1.6 km).
Is Holiday Inn Express London - Greenwich, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.