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We booked this hotel last minute and forgot to reserve parking. Arrived early Saturday morning and Laurence on reception was an angel!! He found us a garage space, assisted with a smile and was above and beyond polite. We left our items in the car...More
We've just returned from a 3 day stay with our two girls (5&6). This was a cheap trip £80 for train from the north east and £70 per night for the hotel.
I'd put this firmly in the 3 star bracket, but overall I couldn't...More
last minute booking for a london trip. hotel well located with easy access for bus and tube, O2 centre accross the road. great feeling upon entering, clean fresh and with brilliant reception staff. room clean with kettle / etc .
BUT : one tea bag...More
Thank Jp D
Response from IHGCare, Guest Relations Manager at Holiday Inn Express London-Swiss CottageResponded 15 August 2013
Thank you for taking the time to write us a review regarding your recent stay. I sincerely apologize for the experience and the inconvenience you had with the housekeeping and food and beverage teams. Your comments are being shared with the hotel management...More
Have stayed here a couple of times in the last year booking both times at the last minute.
Hotel in not right in the centre but is well placed for the tube and there are a lot of restaurants in the vicinity and a couple...More
1.Great location..very close to underground metro..which is a station or 2 away from main attractions.
2.Friendly and coordial staff.
3.Good (though repetitive) breakfast
4.No frill bed & breakfast type value for money hotel
1. Very Small room and bed. We were a family...More